Total 133 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

32%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GT

Gary T.

Construction, 500+ employees

More than a year

5.0
November 2022

very easy and quick booking

Pros

It is a very easy and quick way to book hotels without any fuss and I can do it whenever I need to without waiting around.

Cons

All good!! no issues at all. It does everything it should without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

Darren D.

Machinery, 500+ employees

Less than a year

5.0
November 2022

incredibly user friendly

Pros

The system is incredibly user friendly and makes booking hotels and other arrangements really simple.

Cons

I believe a Roomex Phone app would be really beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Adrian S.

Business Supplies and Equipment, 500+ employees

More than a year

5.0
November 2022

practical solution for travel accommodation

Pros

It is such a practical solution for travel accommodation that just works.

Cons

Sometimes it is hard to load on mobile but otherwise it is good.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

KH

Kirsty H.

Wine and Spirits, 500+ employees

Less than 6 months

4.0
November 2022

Refreshingly simple for making policy-aligned bookings

Pros

Making and managing bookings while keeping everything aligned with company policy is refreshingly simple.

Cons

It does not include all hotels in the area so the choice can feel somewhat limited at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

PB

Paul B.

Facilities Services, 500+ employees

Less than a year

4.0
November 2022

easy to compare and book on account

Pros

Roomex makes it easy for me to look around, compare prices and book rooms on account without any hassle. The web portal is easy to use and the filtering options actually help me narrow things down.

Cons

You do not find out a hotel is fully booked until you actually select it. Being able to filter out hotels with no availability for my chosen dates would be a nice improvement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

DR

Dyren R.

Construction, 500+ employees

More than a year

5.0
November 2022

User friendly with always helpful staff

Pros

This platform is very user friendly and the staff are always helpful whenever I reach out.

Cons

I do not think you can improve it anymore honestly. It seems to work really well as it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

John H.

Computer Hardware, 500+ employees

More than a year

5.0
November 2022

Quick bookings and fast approvals

Pros

I can book quickly and get approvals fast, which is ideal for my workflow. There is a good variety of hotels to suit whatever budget I am working with and having that allowance voucher makes things much easier when I arrive at the location.

Cons

Sometimes the pricing may be a little out when compared to other sites but I understand there may be a slight compromise between price, availability and functionality.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

GT

Gary T.

Construction, 500+ employees

More than a year

5.0
November 2022

very easy and quick booking

Pros

It is a very easy and quick way to book hotels without any fuss and I can do it whenever I need to without waiting around.

Cons

All good!! no issues at all. It does everything it should without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

Darren D.

Machinery, 500+ employees

Less than a year

5.0
November 2022

incredibly user friendly

Pros

The system is incredibly user friendly and makes booking hotels and other arrangements really simple.

Cons

I believe a Roomex Phone app would be really beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Adrian S.

Business Supplies and Equipment, 500+ employees

More than a year

5.0
November 2022

practical solution for travel accommodation

Pros

It is such a practical solution for travel accommodation that just works.

Cons

Sometimes it is hard to load on mobile but otherwise it is good.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

KH

Kirsty H.

Wine and Spirits, 500+ employees

Less than 6 months

4.0
November 2022

Refreshingly simple for making policy-aligned bookings

Pros

Making and managing bookings while keeping everything aligned with company policy is refreshingly simple.

Cons

It does not include all hotels in the area so the choice can feel somewhat limited at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

PB

Paul B.

Facilities Services, 500+ employees

Less than a year

4.0
November 2022

easy to compare and book on account

Pros

Roomex makes it easy for me to look around, compare prices and book rooms on account without any hassle. The web portal is easy to use and the filtering options actually help me narrow things down.

Cons

You do not find out a hotel is fully booked until you actually select it. Being able to filter out hotels with no availability for my chosen dates would be a nice improvement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

DR

Dyren R.

Construction, 500+ employees

More than a year

5.0
November 2022

User friendly with always helpful staff

Pros

This platform is very user friendly and the staff are always helpful whenever I reach out.

Cons

I do not think you can improve it anymore honestly. It seems to work really well as it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

John H.

Computer Hardware, 500+ employees

More than a year

5.0
November 2022

Quick bookings and fast approvals

Pros

I can book quickly and get approvals fast, which is ideal for my workflow. There is a good variety of hotels to suit whatever budget I am working with and having that allowance voucher makes things much easier when I arrive at the location.

Cons

Sometimes the pricing may be a little out when compared to other sites but I understand there may be a slight compromise between price, availability and functionality.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

GT

Gary T.

Construction, 500+ employees

More than a year

5.0
November 2022

very easy and quick booking

Pros

It is a very easy and quick way to book hotels without any fuss and I can do it whenever I need to without waiting around.

Cons

All good!! no issues at all. It does everything it should without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

Darren D.

Machinery, 500+ employees

Less than a year

5.0
November 2022

incredibly user friendly

Pros

The system is incredibly user friendly and makes booking hotels and other arrangements really simple.

Cons

I believe a Roomex Phone app would be really beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Adrian S.

Business Supplies and Equipment, 500+ employees

More than a year

5.0
November 2022

practical solution for travel accommodation

Pros

It is such a practical solution for travel accommodation that just works.

Cons

Sometimes it is hard to load on mobile but otherwise it is good.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

KH

Kirsty H.

Wine and Spirits, 500+ employees

Less than 6 months

4.0
November 2022

Refreshingly simple for making policy-aligned bookings

Pros

Making and managing bookings while keeping everything aligned with company policy is refreshingly simple.

Cons

It does not include all hotels in the area so the choice can feel somewhat limited at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

PB

Paul B.

Facilities Services, 500+ employees

Less than a year

4.0
November 2022

easy to compare and book on account

Pros

Roomex makes it easy for me to look around, compare prices and book rooms on account without any hassle. The web portal is easy to use and the filtering options actually help me narrow things down.

Cons

You do not find out a hotel is fully booked until you actually select it. Being able to filter out hotels with no availability for my chosen dates would be a nice improvement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

DR

Dyren R.

Construction, 500+ employees

More than a year

5.0
November 2022

User friendly with always helpful staff

Pros

This platform is very user friendly and the staff are always helpful whenever I reach out.

Cons

I do not think you can improve it anymore honestly. It seems to work really well as it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10