Roomex Reviews
Total 133 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars32%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John H.
Computer Hardware, 500+ employees
More than a year
“Quick bookings and fast approvals
Pros
I can book quickly and get approvals fast, which is ideal for my workflow. There is a good variety of hotels to suit whatever budget I am working with and having that allowance voucher makes things much easier when I arrive at the location.
Cons
Sometimes the pricing may be a little out when compared to other sites but I understand there may be a slight compromise between price, availability and functionality.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Gary T.
Construction, 500+ employees
More than a year
“very easy and quick booking
Pros
It is a very easy and quick way to book hotels without any fuss and I can do it whenever I need to without waiting around.
Cons
All good!! no issues at all. It does everything it should without any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darren D.
Machinery, 500+ employees
Less than a year
“incredibly user friendly
Pros
The system is incredibly user friendly and makes booking hotels and other arrangements really simple.
Cons
I believe a Roomex Phone app would be really beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrian S.
Business Supplies and Equipment, 500+ employees
More than a year
“practical solution for travel accommodation
Pros
It is such a practical solution for travel accommodation that just works.
Cons
Sometimes it is hard to load on mobile but otherwise it is good.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Annie C.
Wholesale, 500+ employees
Less than a year
“Godsend for expense management
Pros
As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.
Cons
The search functionality can be a bit confusing at times.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
5
Andrew M.
Building Materials, 500+ employees
More than a year
“so easy to use with instant destination options
Pros
It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.
Cons
It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Paul G.
Environmental Services, 101-500 employees
Less than 6 months
“Map functions are great
Pros
The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.
Cons
Actually it could really benefit from knowing which hotels have electric car charging available nearby.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Emma B.
Building Materials, 101-500 employees
More than a year
“very easy to find and book hotels
Pros
It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.
Cons
Nothing at all.. this system works well for us.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Annie C.
Wholesale, 500+ employees
Less than a year
“Godsend for expense management
Pros
As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.
Cons
The search functionality can be a bit confusing at times.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
5
Andrew M.
Building Materials, 500+ employees
More than a year
“so easy to use with instant destination options
Pros
It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.
Cons
It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Paul G.
Environmental Services, 101-500 employees
Less than 6 months
“Map functions are great
Pros
The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.
Cons
Actually it could really benefit from knowing which hotels have electric car charging available nearby.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Emma B.
Building Materials, 101-500 employees
More than a year
“very easy to find and book hotels
Pros
It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.
Cons
Nothing at all.. this system works well for us.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Annie C.
Wholesale, 500+ employees
Less than a year
“Godsend for expense management
Pros
As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.
Cons
The search functionality can be a bit confusing at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Andrew M.
Building Materials, 500+ employees
More than a year
“so easy to use with instant destination options
Pros
It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.
Cons
It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul G.
Environmental Services, 101-500 employees
Less than 6 months
“Map functions are great
Pros
The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.
Cons
Actually it could really benefit from knowing which hotels have electric car charging available nearby.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma B.
Building Materials, 101-500 employees
More than a year
“very easy to find and book hotels
Pros
It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.
Cons
Nothing at all.. this system works well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annie C.
Wholesale, 500+ employees
Less than a year
“Godsend for expense management
Pros
As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.
Cons
The search functionality can be a bit confusing at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Andrew M.
Building Materials, 500+ employees
More than a year
“so easy to use with instant destination options
Pros
It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.
Cons
It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul G.
Environmental Services, 101-500 employees
Less than 6 months
“Map functions are great
Pros
The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.
Cons
Actually it could really benefit from knowing which hotels have electric car charging available nearby.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma B.
Building Materials, 101-500 employees
More than a year
“very easy to find and book hotels
Pros
It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.
Cons
Nothing at all.. this system works well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10