Total 133 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

32%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JH

John H.

Computer Hardware, 500+ employees

More than a year

5.0
November 2022

Quick bookings and fast approvals

Pros

I can book quickly and get approvals fast, which is ideal for my workflow. There is a good variety of hotels to suit whatever budget I am working with and having that allowance voucher makes things much easier when I arrive at the location.

Cons

Sometimes the pricing may be a little out when compared to other sites but I understand there may be a slight compromise between price, availability and functionality.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

GT

Gary T.

Construction, 500+ employees

More than a year

5.0
November 2022

very easy and quick booking

Pros

It is a very easy and quick way to book hotels without any fuss and I can do it whenever I need to without waiting around.

Cons

All good!! no issues at all. It does everything it should without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

Darren D.

Machinery, 500+ employees

Less than a year

5.0
November 2022

incredibly user friendly

Pros

The system is incredibly user friendly and makes booking hotels and other arrangements really simple.

Cons

I believe a Roomex Phone app would be really beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Adrian S.

Business Supplies and Equipment, 500+ employees

More than a year

5.0
November 2022

practical solution for travel accommodation

Pros

It is such a practical solution for travel accommodation that just works.

Cons

Sometimes it is hard to load on mobile but otherwise it is good.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

AC

Annie C.

Wholesale, 500+ employees

Less than a year

4.0
October 2022

Godsend for expense management

Pros

As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.

Cons

The search functionality can be a bit confusing at times.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

5

AM

Andrew M.

Building Materials, 500+ employees

More than a year

5.0
October 2022

so easy to use with instant destination options

Pros

It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.

Cons

It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

PG

Paul G.

Environmental Services, 101-500 employees

Less than 6 months

5.0
October 2022

Map functions are great

Pros

The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.

Cons

Actually it could really benefit from knowing which hotels have electric car charging available nearby.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

EB

Emma B.

Building Materials, 101-500 employees

More than a year

5.0
October 2022

very easy to find and book hotels

Pros

It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.

Cons

Nothing at all.. this system works well for us.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

AC

Annie C.

Wholesale, 500+ employees

Less than a year

4.0
October 2022

Godsend for expense management

Pros

As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.

Cons

The search functionality can be a bit confusing at times.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

5

AM

Andrew M.

Building Materials, 500+ employees

More than a year

5.0
October 2022

so easy to use with instant destination options

Pros

It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.

Cons

It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

PG

Paul G.

Environmental Services, 101-500 employees

Less than 6 months

5.0
October 2022

Map functions are great

Pros

The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.

Cons

Actually it could really benefit from knowing which hotels have electric car charging available nearby.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

EB

Emma B.

Building Materials, 101-500 employees

More than a year

5.0
October 2022

very easy to find and book hotels

Pros

It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.

Cons

Nothing at all.. this system works well for us.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

AC

Annie C.

Wholesale, 500+ employees

Less than a year

4.0
October 2022

Godsend for expense management

Pros

As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.

Cons

The search functionality can be a bit confusing at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AM

Andrew M.

Building Materials, 500+ employees

More than a year

5.0
October 2022

so easy to use with instant destination options

Pros

It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.

Cons

It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG

Paul G.

Environmental Services, 101-500 employees

Less than 6 months

5.0
October 2022

Map functions are great

Pros

The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.

Cons

Actually it could really benefit from knowing which hotels have electric car charging available nearby.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB

Emma B.

Building Materials, 101-500 employees

More than a year

5.0
October 2022

very easy to find and book hotels

Pros

It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.

Cons

Nothing at all.. this system works well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Annie C.

Wholesale, 500+ employees

Less than a year

4.0
October 2022

Godsend for expense management

Pros

As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.

Cons

The search functionality can be a bit confusing at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AM

Andrew M.

Building Materials, 500+ employees

More than a year

5.0
October 2022

so easy to use with instant destination options

Pros

It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.

Cons

It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG

Paul G.

Environmental Services, 101-500 employees

Less than 6 months

5.0
October 2022

Map functions are great

Pros

The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.

Cons

Actually it could really benefit from knowing which hotels have electric car charging available nearby.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB

Emma B.

Building Materials, 101-500 employees

More than a year

5.0
October 2022

very easy to find and book hotels

Pros

It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.

Cons

Nothing at all.. this system works well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10