Total 133 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

32%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AC

Annie C.

Wholesale, 500+ employees

Less than a year

4.0
October 2022

Godsend for expense management

Pros

As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.

Cons

The search functionality can be a bit confusing at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AM

Andrew M.

Building Materials, 500+ employees

More than a year

5.0
October 2022

so easy to use with instant destination options

Pros

It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.

Cons

It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG

Paul G.

Environmental Services, 101-500 employees

Less than 6 months

5.0
October 2022

Map functions are great

Pros

The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.

Cons

Actually it could really benefit from knowing which hotels have electric car charging available nearby.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB

Emma B.

Building Materials, 101-500 employees

More than a year

5.0
October 2022

very easy to find and book hotels

Pros

It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.

Cons

Nothing at all.. this system works well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Annie C.

Wholesale, 500+ employees

Less than a year

4.0
October 2022

Godsend for expense management

Pros

As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.

Cons

The search functionality can be a bit confusing at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AM

Andrew M.

Building Materials, 500+ employees

More than a year

5.0
October 2022

so easy to use with instant destination options

Pros

It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.

Cons

It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG

Paul G.

Environmental Services, 101-500 employees

Less than 6 months

5.0
October 2022

Map functions are great

Pros

The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.

Cons

Actually it could really benefit from knowing which hotels have electric car charging available nearby.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB

Emma B.

Building Materials, 101-500 employees

More than a year

5.0
October 2022

very easy to find and book hotels

Pros

It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.

Cons

Nothing at all.. this system works well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Annie C.

Wholesale, 500+ employees

Less than a year

4.0
October 2022

Godsend for expense management

Pros

As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.

Cons

The search functionality can be a bit confusing at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AM

Andrew M.

Building Materials, 500+ employees

More than a year

5.0
October 2022

so easy to use with instant destination options

Pros

It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.

Cons

It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG

Paul G.

Environmental Services, 101-500 employees

Less than 6 months

5.0
October 2022

Map functions are great

Pros

The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.

Cons

Actually it could really benefit from knowing which hotels have electric car charging available nearby.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB

Emma B.

Building Materials, 101-500 employees

More than a year

5.0
October 2022

very easy to find and book hotels

Pros

It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.

Cons

Nothing at all.. this system works well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EM

Euan M.

Construction, 101-500 employees

More than a year

5.0
September 2022

easy to book manage and cancel

Pros

Well I find it is very easy to book things, manage them and cancel if I need to without any hassle.

Cons

I have not really come across any negatives yet.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

MH

Mark H.

Wine and Spirits, 500+ employees

Less than a year

5.0
September 2022

organize travel simply with cost control

Pros

Using Roomex allows me to organize travel simply and keep costs under control. It helps me as the user and allows for simple reporting when I need to track things.

Cons

The search functionality does not always return available hotels when I know they should be there.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

SD

Sarah D.

Wine and Spirits, 11-50 employees

Free trial

5.0
September 2022

Simple and fast booking

Pros

Everything is simple and fast. Booking rooms is easy and confirmations come through quickly every time.

Cons

Sometimes there are just not enough selections for the areas I am looking for when I need to book hotels.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

5

EM

Euan M.

Construction, 101-500 employees

More than a year

5.0
September 2022

easy to book manage and cancel

Pros

Well I find it is very easy to book things, manage them and cancel if I need to without any hassle.

Cons

I have not really come across any negatives yet.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

MH

Mark H.

Wine and Spirits, 500+ employees

Less than a year

5.0
September 2022

organize travel simply with cost control

Pros

Using Roomex allows me to organize travel simply and keep costs under control. It helps me as the user and allows for simple reporting when I need to track things.

Cons

The search functionality does not always return available hotels when I know they should be there.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

SD

Sarah D.

Wine and Spirits, 11-50 employees

Free trial

5.0
September 2022

Simple and fast booking

Pros

Everything is simple and fast. Booking rooms is easy and confirmations come through quickly every time.

Cons

Sometimes there are just not enough selections for the areas I am looking for when I need to book hotels.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

5

EM

Euan M.

Construction, 101-500 employees

More than a year

5.0
September 2022

easy to book manage and cancel

Pros

Well I find it is very easy to book things, manage them and cancel if I need to without any hassle.

Cons

I have not really come across any negatives yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Mark H.

Wine and Spirits, 500+ employees

Less than a year

5.0
September 2022

organize travel simply with cost control

Pros

Using Roomex allows me to organize travel simply and keep costs under control. It helps me as the user and allows for simple reporting when I need to track things.

Cons

The search functionality does not always return available hotels when I know they should be there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10