Roomex Reviews
Total 133 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars32%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Annie C.
Wholesale, 500+ employees
Less than a year
“Godsend for expense management
Pros
As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.
Cons
The search functionality can be a bit confusing at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Andrew M.
Building Materials, 500+ employees
More than a year
“so easy to use with instant destination options
Pros
It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.
Cons
It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul G.
Environmental Services, 101-500 employees
Less than 6 months
“Map functions are great
Pros
The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.
Cons
Actually it could really benefit from knowing which hotels have electric car charging available nearby.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma B.
Building Materials, 101-500 employees
More than a year
“very easy to find and book hotels
Pros
It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.
Cons
Nothing at all.. this system works well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annie C.
Wholesale, 500+ employees
Less than a year
“Godsend for expense management
Pros
As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.
Cons
The search functionality can be a bit confusing at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Andrew M.
Building Materials, 500+ employees
More than a year
“so easy to use with instant destination options
Pros
It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.
Cons
It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul G.
Environmental Services, 101-500 employees
Less than 6 months
“Map functions are great
Pros
The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.
Cons
Actually it could really benefit from knowing which hotels have electric car charging available nearby.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma B.
Building Materials, 101-500 employees
More than a year
“very easy to find and book hotels
Pros
It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.
Cons
Nothing at all.. this system works well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annie C.
Wholesale, 500+ employees
Less than a year
“Godsend for expense management
Pros
As an Account Director who travels on a weekly basis this is an absolute Godsend for expense management purposes.
Cons
The search functionality can be a bit confusing at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Andrew M.
Building Materials, 500+ employees
More than a year
“so easy to use with instant destination options
Pros
It is so easy to use. I simply pick my destination and I am immediately presented with a list of options at varying prices.
Cons
It can be a little temperamental when using a name to search for a hotel. Occasionally it says a hotel does not exist even though I have taken the name straight from a previous booking confirmation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul G.
Environmental Services, 101-500 employees
Less than 6 months
“Map functions are great
Pros
The search is easy and the map functions work great. I can see what is inclusive of breakfast and all those details. There is a good range of accommodation to choose from.
Cons
Actually it could really benefit from knowing which hotels have electric car charging available nearby.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma B.
Building Materials, 101-500 employees
More than a year
“very easy to find and book hotels
Pros
It is very easy to find hotels, book them and actually use the service. There are lots of helpful people around when I need them.
Cons
Nothing at all.. this system works well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Euan M.
Construction, 101-500 employees
More than a year
“easy to book manage and cancel
Pros
Well I find it is very easy to book things, manage them and cancel if I need to without any hassle.
Cons
I have not really come across any negatives yet.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Mark H.
Wine and Spirits, 500+ employees
Less than a year
“organize travel simply with cost control
Pros
Using Roomex allows me to organize travel simply and keep costs under control. It helps me as the user and allows for simple reporting when I need to track things.
Cons
The search functionality does not always return available hotels when I know they should be there.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Sarah D.
Wine and Spirits, 11-50 employees
Free trial
“Simple and fast booking
Pros
Everything is simple and fast. Booking rooms is easy and confirmations come through quickly every time.
Cons
Sometimes there are just not enough selections for the areas I am looking for when I need to book hotels.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
Euan M.
Construction, 101-500 employees
More than a year
“easy to book manage and cancel
Pros
Well I find it is very easy to book things, manage them and cancel if I need to without any hassle.
Cons
I have not really come across any negatives yet.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Mark H.
Wine and Spirits, 500+ employees
Less than a year
“organize travel simply with cost control
Pros
Using Roomex allows me to organize travel simply and keep costs under control. It helps me as the user and allows for simple reporting when I need to track things.
Cons
The search functionality does not always return available hotels when I know they should be there.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Sarah D.
Wine and Spirits, 11-50 employees
Free trial
“Simple and fast booking
Pros
Everything is simple and fast. Booking rooms is easy and confirmations come through quickly every time.
Cons
Sometimes there are just not enough selections for the areas I am looking for when I need to book hotels.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
Euan M.
Construction, 101-500 employees
More than a year
“easy to book manage and cancel
Pros
Well I find it is very easy to book things, manage them and cancel if I need to without any hassle.
Cons
I have not really come across any negatives yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark H.
Wine and Spirits, 500+ employees
Less than a year
“organize travel simply with cost control
Pros
Using Roomex allows me to organize travel simply and keep costs under control. It helps me as the user and allows for simple reporting when I need to track things.
Cons
The search functionality does not always return available hotels when I know they should be there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10