Velocify Reviews

Pros

This software helps me efficiently manage our clients in the home insurance industry.

Cons

I didn't find any downsides to this software; I would definitely recommend it to other users.

Pros

I like the variety of reporting options and how easy it is to assign leads.

Cons

Velocify is quite intricate, and merging leads and call data into reports is not possible. The support could be improved, and customization options are limited.

Pros

Using it is simple , and setting up is easy. The intuitive and adaptable UI streamlines the entire marketing process, making it quick and simple.

Cons

Among the products I've used, this one is the most expensive.

Pros

I've never experienced dropped calls, and I'm impressed with its features for organizing clients and tracking calls.

Cons

I often found myself restarting the software when it froze or didn't function correctly. With multiple programs running, these issues were more noticeable with this one.

Pros

Velocify serves its purpose adequately, though there are some limitations if used as a CRM.

Cons

While the system is not difficult to use, it lacks the extensive functionality of Salesforce. We've discovered that there's much more that can be done with Salesforce.

Pros

It supports multiple marketing platforms and nearly full-stack capabilities, but there are usage limits on members, emails, texts, etc.

Cons

The user interface feels outdated, and finding specific sections quickly can be challenging. Buying credits is required, making it more costly compared to integrating our own service with Twilio.

Pros

At my previous job, we transitioned from binders to a software that not only kept us organized but also prompted us when to reach out to clients. Trust in its sales schedule, it works!

Cons

I preferred it when the program was called Leads360. To me, the name itself clearly described what the program was about, a mark of its own identity!

Pros

This CRM application stands out with its user-friendly interface and appropriately chosen colors. It strikes a great balance in task fluency and reporting. I particularly liked the automatic voicemail feature.

Cons

I found the cost slightly high, and the mobile application still has issues with mid-range smartphones. Also, it's only available in English.

Pros

Contacting clients is easy (with speed dialing to avoid misdials), real-time updates, excellent file organization, and easy note-taking on leads.

Cons

Filtering out old leads is difficult, Notes aren't accessible in the main view,There's a learning curve for some features

Pros

It offers extensive functionalities for tracking and prioritizing to prevent lost sales, it's a great complement if you already use a CRM.

Cons

I'm still configuring some aspects to better suit my needs. I believe the user interface and overall user experience could be enhanced.

Pros

This software helped me streamline my lead organization. I spent many nights customizing this program specifically for insurance agents.

Cons

Not only did I spend a lot of time customizing this program for Insurance Agents, but I also helped them get into Allstate Insurance. What bothers me the most is how they used me and then discarded me like trash. Shame on them.

Pros

It is ideal for automated outbound calls, it's a simple program that displays client names and their locations.

Cons

I experienced issues with the program freezing or shutting down frequently. I'm unsure if it was due to my internet connection.

Pros

I value the seamless integration of SMS capabilities within this software, which greatly facilitates the process of locating potential leads with remarkable ease.

Cons

Velocify has had issues freezing up; sometimes it posts multiple comments when you think it's down.

Pros

We use it alongside Salesforce. One of its best features is the ability to customize Velocify to ensure our sales team follows up on leads promptly, rotating them after 14 days to other agents who might have a different approach.

Cons

One drawback is that you can only view 100 leads at a time. Another issue is its handling of duplicate leads, which can be awkward and frustrating.

Pros

I found the canned voicemail options from Velocify invaluable. In my previous role as an Admissions Officer, leaving the same voicemail repeatedly was common. Velocify lets me designate pre-recorded messages, saving time and effort. The shotgun connect feature makes connecting with customers seamless, it cycles through available reps when there's a live customer on the line.

Cons

Configuring the software to integrate with our Student Information System requires significant effort, both in terms of time and cost.

Pros

This product excels in lead routing within Salesforce, it's stable and easy to use.

Cons

The lead prioritization platform is very rigid, sticking strictly to Velocify's best practices rather than allowing for customization. As a result, our representatives didn't find it useful and saw it more as an expensive routing tool.

Pros

Perfect if you're focusing on building a single sales sequence or cadence.

Cons

If your organization needs to create multiple cadences for different scenarios, this platform may not be suitable.

Pros

I like that this product gives me quick access to all my leads and their details. The recent update has made searching for leads even easier.

Cons

I dislike its cluttered homepage. It's overwhelming to open it up and be bombarded with so much data.

Pros

It is user-friendly, offers a clear view of my day, and is perfect for new salespeople.

Cons

The lack of view customization is frustrating, particularly the limit to viewing only 100 leads.

Pros

Having instant access to contact information is invaluable. The login screen's animal and human pictures are a nice touch!

Cons

Moving leads to the next user is slow, causing delays when timing is critical. The report dropdown options and admin organization can be confusing without a proper explanation.