Commio

Commio

9 Review(s)

Overview

Commio is a powerful voice and messaging platform designed for businesses seeking reliable and flexible communication solutions. Though initial setup may require some technical expertise, its customizable pricing, intelligent call routing, and multi-carrier support offer excellent control and adaptability for growing business needs.

Overall Rating

Based on 9 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Commio Specifications

Analytics and Reporting

Escalation Management

Call Center Management

Queue Management

View All Specifications

What Is Commio? 

Commio is a customizable cloud communications platform that offers voice and messaging APIs designed to improve customer engagement. Its intelligent call routing, multi-carrier redundancy, and features like SignatureCalling for branded calls and InstantApp for rich messaging make it a reliable and scalable communication solution. This platform is trusted by over 1,500 companies as it helps businesses communicate with customers efficiently without increasing their costs.

Commio Pricing 

Commio pricing is tailored to meet the specific needs of your business. Discover Commio cost options that align with your business goals and budget.

Commio Integrations 

The Commio software supports integration with multiple systems and platforms, such as: 

  • Twilio
  • Microsoft Teams
  • SignalWire
Check out the Commio demo to discover more about its integration options.

Who Is Commio For? 

Commio is ideal for a wide range of industries and sectors, including: 

  • Telecom providers
  • E-commerce platforms
  • Customer service teams
  • Marketing agencies
  • Saas companies

Is Commio Right For You? 

Commio is an ideal solution for businesses seeking flexible, cost-effective communication tools. Trusted across industries like telecom, e-commerce, and customer service, it offers intelligent call routing and seamless messaging integrations. With customizable pricing and effortless scalability, Commio adapts easily to the unique demands of any business.

Still unsure about Commio? Contact our customer support team at (661) 384-7070 for personalized guidance.

Commio Features

Commio’s Intelligent Call Routing uses multiple carriers to select the best path for each call. This helps avoid dropped calls and poor audio. It also ensures that all your business calls connect clearly and quickly. This improves reliability without you needing to manage any technical stuff behind the scenes.

See How It Works

SignatureCalling™ allows you to display a branded caller ID when making calls. This ensures that your business name appears on the screen instead of a random number, helping customers know it's you. This builds trust and increases the chance of someone answering, especially useful for support teams, sales reps, or appointment reminders.

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InstantApp™ takes traditional SMS messaging to the next level by turning simple text messages into rich, interactive experiences. This helps you create app-like conversations using RCS Business Messaging instead of sending plain, static messages. You can also include images, clickable buttons, carousels, and direct links to make your messages more visually appealing and actionable.

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OneRate™ Voice makes it easy for your business to handle voice services by offering one predictable, flat rate across all calls regardless of the carrier used. This means there is no need to juggle multiple contracts, rate tables, and surprise charges as you get transparent pricing that’s easy to understand and manage.

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Commio’s SMS API allows users to send and receive messages using toll-free, short codes, or 10DLC numbers. It even supports emojis, pictures, and bulk messaging making it great for businesses looking to enhance customer interactions. Whether you’re sending appointment reminders or promos, this tool helps you reach lots of people faster.

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Pros And Cons of Commio

Pros

  • Commio's interface is praised for being intuitive

  • Users commend Commio's customer support for being attentive

  • Some users reporting savings of up to 70% compared to competitors

Cons

  • Activating SMS on existing numbers can be slow

  • Access to real-time call data is restricted

Commio Reviews

Total 9 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

22%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

VU

Verified User

Telecommunications, 11-50 employees

5.0
December 2023

Commio (previously ThinQ) is the ultimate choice!

Pros

What I like most about Commio is the upbeat and friendly vibe of everyone I have interacted with, from one on one assistance with porting questions to the various webinars I've attended. Every experience with it has been pleasant and easy to navigate. Whether Im chatting with a representative or using the portal, I appreciate how user friendly it is and how quickly I can find helpful resources when needed. Right now we are using their services to port a toll free number we use a lot and I really appreciate how simple they make the process.

Cons

So far I haven't found anything I dislike about Commio. However I do have a suggestion: it would be great if there was a bit more time or a forum where we could submit questions after a webinar and get answers over a few days. Sometimes I come up with questions after the webinar but I'm not sure who to reach out to afterward. A chatroom or forum could allow others to chime in with answers or share how they solved similar issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Ryan M.

Not Specified, 11-50 employees

5.0
December 2023

Easy-to-use interface with a simple design

Pros

The interface is super easy to use and customer service is excellent. The integration was seamless.

Cons

I have nothing to complain about at this point. Everything works great, no issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Kelly M.

Operations Manager, 11-50 employees

4.0
December 2023

It's been going well so far

Pros

I've been with them for a while now and honestly they have never caused any issues. That's saying a lot compared to other companies I have worked with. As a manager it's a relief to deal with a company that runs smoothly.

Cons

Nothing so far. I haven't had to interact with customer service yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

Yes, Commio offers a comprehensive suite of APIs.

Commio does not offer a standalone mobile app for direct customer use.

Commio software seamlessly integrates with various systems and platforms, including Twilio, Microsoft Teams, and SignalWire. Explore the Commio demo to learn more about the available integration options.

Commio offers customized pricing tailored to your business’s unique needs.

Commio offers support via email, a support portal for ticket submission, and phone assistance but does not provide live chat support.

Specific language support details are not explicitly listed on Commio's website.

Commio is perfect for a variety of industries and sectors, such as telecom providers, e-commerce platforms, customer service teams, marketing agencies, and SaaS companies.