Easiware

Easiware

Claimed

Claimed

Last Updated Aug 25, 2025

Overview

Easiware is designed to simplify service operations with intuitive and customizable tools. While its robust analytics and automation capabilities are a strength, its limited scalability for larger enterprises can be a drawback. Overall, Easiware supports meaningful customer satisfaction through centralized request handling and contextual insights​.

Overall Rating

Based on 11 users reviews

4.5

Rating Distribution

Positive

91%

Neutral

9%

Negative

0%

startingPriceDollar iconstartingPriceS icon
Starting Price
Custom

What Is Easiware?

Easiware is a cloud-based customer relationship management (CRM) platform tailored for small to mid-sized businesses across industries like retail, e-commerce, and cosmetics. It focuses on simplifying customer service operations by offering intuitive, customizable solutions for omnichannel communication. Easiware addresses challenges such as fragmented customer interactions and inefficient service workflows, helping teams enhance efficiency and customer satisfaction.

Easiware Pricing

The Easiware price ranges in the following two packages:

  • Standard: 50€/per user/month
  • Tailor: custom quote
The Easiware cost will differ depending on your organization type and needs. So, request a tailored price estimate for your business.

Disclaimer: Prices are subject to change.

Easiware Integrations

Easiware software seamlessly integrates with various business applications, including:

  • Ringover
  • Twilio
  • X
  • Adobe Commerce
  • Shopify
  • Botmind
  • Smart Tribune
Watch a free Easiware demo to learn more about its integrations.

Who Is Easiware For?

The software is for businesses of all sizes across various industries, such as:

  • Food
  • Cosmetic
  • Retail
  • E-commerce
  • Media
  • Public sector
  • Real estate

Is Easiware Right For You?

With its focus on operational simplicity and personalized support, Easiware is recognized as a leading CRM option for businesses seeking to centralize and streamline customer service processes. Its customer-first approach positions it as a valuable tool for improving service quality and engagement​, as well as a scalable and secure solution.

Still not sure about Easiware software? Contact our support team at (661) 384-7070 and get expert assistance regarding any further queries.

Pros And Cons of Easiware

Pros

  • Efficient handling of customer claims

  • Centralization of communication channels

  • Facilitates daily performance reporting

  • Customizable response templates

  • Simplified training and onboarding process

Cons

  • Some functionalities are not modifiable or adaptable, according to some software users

  • Some developments require integrator intervention

  • Inability to respond to emails from certain marketplaces

Frequently Asked Questions

No, Easiware doesn’t provide an API.

Easiware supports English and French languages.

No, Easiware does not have a mobile app.

The Easiware price starts at 50€/per user/month for the Standard plan alongside a Tailored plan.

The typical users of Easiware are those in the retail, media, food, e-commerce, cosmetics, and real estate industries.

Easiware offers support through phone, email, helpdesk, a knowledge base, and training courses.