Last Updated Aug 25, 2025
Overview
Overall Rating
Based on 11 users reviews
4.5
Rating Distribution
Positive
91%
Neutral
9%
Negative
0%
Pros And Cons of Easiware
Pros
Efficient handling of customer claims
Centralization of communication channels
Facilitates daily performance reporting
Customizable response templates
Simplified training and onboarding process
Cons
Some functionalities are not modifiable or adaptable, according to some software users
Some developments require integrator intervention
Inability to respond to emails from certain marketplaces
Frequently Asked Questions
No, Easiware doesn’t provide an API.
Easiware supports English and French languages.
No, Easiware does not have a mobile app.
The Easiware price starts at 50€/per user/month for the Standard plan alongside a Tailored plan.
The typical users of Easiware are those in the retail, media, food, e-commerce, cosmetics, and real estate industries.
Easiware offers support through phone, email, helpdesk, a knowledge base, and training courses.