Last Updated
Overview
EV Service Manager streamlines IT service delivery, aiding in efficient incidents and asset management. While some users find the reporting to be a bit complex, the software’s codeless configuration and AI automation and unified system benefits make it a strategic choice for enterprise IT operations.
Be the first one to leave a review!
No review found
Starting Price
$999
/year (Basic plan)
EV Service Manager Specifications
Live Chat
Omnichannel Support
CRM Integration
Canned Responses
What Is EV Service Manager?
EV Service Manager is a comprehensive IT Service Management (ITSM) platform designed to unify IT operations and support teams. It streamlines service delivery through a low-code architecture and AI-driven automation, enabling organizations to move from reactive firefighting to proactive service management. The software integrates essential functions like incident, problem, and change management into a single cohesive system. By offering features such as native asset management and self-service portals, EV Service Manager benefits businesses by improving agent efficiency and reducing operational overhead.
EV Service Manager Pricing
The EV Service Manager pricing details are as follows:
- Basic - $999/year
Disclaimer: The pricing information has been sourced from third-party websites and is subject to change.
EV Service Manager Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is EV Service Manager For?
EV Service Manager is ideal for a wide range of industries and sectors, including:
- Healthcare
- Higher education
- Public sector
- Manufacturing
- Retail
Is EV Service Manager Right For You?
EV Service Manager is an excellent choice for mid-to-large enterprises seeking a unified ITSM and ITOM platform without the complexity of heavy coding. Its standout feature is the ‘Easy Design’ interface, which allows for rapid, codeless adaptation to changing business needs. The platform’s ability to reduce Total Cost of Ownership (TCO) through concurrent licensing makes it a compelling option.
Are you still not sure about EV Service Manager and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
EV Service Manager Features
EV Service Manager includes comprehensive support for Incident, Problem, Change, and Request Management. These processes are aligned with ITIL best practices to ensure standardized, efficient service delivery and compliance across the entire IT organization, helping teams maintain high service quality.
Utilizing EV Pulse AI, the platform automates routine tasks and intelligent ticket routing. This feature significantly reduces the manual workload for service desk agents, accelerates resolution times, and provides predictive insights to prevent issues before they impact the business operations.
The solution offers native visibility into IT assets through automated discovery and inventory tracking. This ensures that IT teams can manage hardware and software lifecycles effectively, optimizing resource usage and assisting in accurate budgeting and decision-making regarding infrastructure investments.
Designed for agility, the platform allows non-technical administrators to configure workflows, forms, and portals without writing code. This capability reduces reliance on specialized developers and accelerates the deployment of new services, ensuring the software adapts quickly to evolving business requirements.
