Last Updated
Overview
EZ Texting helps businesses engage customers through mass texting, reminders, and contact management. While importing contacts may require minor adjustments, its robust messaging tools benefit small to medium-sized businesses, marketing teams, and customer support departments seeking efficient communication.
EZ Texting Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Analytics And Reporting
EZ Texting Features
Mass Text Messaging
The platform enables sending bulk SMS messages to large audiences instantly. This also supports both marketing campaigns and transactional messages, ensuring rapid delivery and consistent engagement. Users can schedule texts, segment recipients, and track delivery for effective communication management.
Text Message Automation
This feature streamlines repetitive messaging tasks through automated triggers. This allows businesses to send timely reminders, follow-ups, or promotional texts without manual intervention. Automation improves response rates and ensures audiences receive relevant messages when needed.
Workflows
EZ Texting software provides customizable workflows to coordinate multi-step messaging campaigns. Users can map out sequences of texts, triggers, and actions to optimize audience engagement. Workflows simplify complex communication strategies, making campaigns more organized and efficient.
Call Forwarding
This feature ensures that incoming calls from SMS campaigns are directed to the correct recipient. The platform allows businesses to maintain continuity in customer communication by routing calls seamlessly. Call forwarding enhances responsiveness and improves customer experience.
Contact Cards
The software offers digital contact cards that store essential customer information for easy access. These cards integrate with messaging campaigns, allowing quick personalization and accurate targeting. Contact Cards help businesses maintain organized and actionable contact data for better engagement.
Pros And Cons of EZ Texting
Pros
Quick setup and simple registration process
Efficient bulk‑SMS and mass‑text capabilities
Reliable message delivery and high response rates
Cons
Lacks local‑number availability for some users
Limited customization options for message templates
EZ Texting Reviews
Total 75 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars16%
3
Stars5%
2
Stars0%
1
Stars0%
Share your experience
Jessica J.
Sports, N/A employees
Less than 6 months
“Reliable customer communication”
Pros
The interface is very user-friendly and the service has been consistent and reliable. I can set up contacts, create custom messages and communicate with customers quickly.
Cons
There are not many drawbacks overall although having the ability to send two images instead of just one would be useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridget C.
Oil & Energy, N/A employees
Less than 6 months
“Efficient bulk texting”
Pros
I love how easy it is to send and schedule bulk texts. It has saved our business valuable time especially when we need to make sure customers are prepared for deliveries during snowy weather.
Cons
A simple auto-reply in the basic package stating that the line is not monitored would be helpful since recipients often respond with emergency questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rini B.
Health, Wellness and Fitness, N/A employees
Less than 6 months
“Simple three-step campaigns”
Pros
Pulling in contacts, creating campaigns and sending messages is incredibly simple for me. It really feels like a quick three-step process.
Cons
The fact that MMS messages cost three credits makes the service more expensive especially with a large contact list. I use it for our group study.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
What other apps does EZ Texting integrate with?
EZ Texting supports integration with multiple platforms, such as Mailchimp, Squarespace, Shutterstock, HubSpot, and more.
Does EZ Texting have a mobile app?
Yes, EZ Texting offers a dedicated mobile app.
Does EZ Texting offer an API?
Yes, EZ Texting offers an API.
What language does EZ Texting support?
EZ Texting primarily supports English.
What types of pricing plans does EZ Texting offer?
EZ Texting offers four pricing plans, including Launch ($25/month), Boost ($75/month), Scale ($125/month), and Enterprise ($3000/month). Get a detailed EZ Texting cost breakdown tailored to your specific requirements.
Who are the typical users of EZ Texting?
EZ Texting features are used by organizations across industries and sectors, including eCommerce businesses, retailers, political campaigns, nonprofits, churches, K‑12 schools, and healthcare providers.
What level of support does EZ Texting offer?
EZ Texting offers support through live chat, resource hub, and contact form.