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Overview
FluentStream provides comprehensive cloud communications, aiding in seamless business connectivity and customer management. Despite a dependence on internet quality for optimal performance, the platform’s extensive features, efficient customer support, and strategic benefits make it a compelling choice for growing businesses.
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Starting Price
Custom
FluentStream Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is FluentStream?
FluentStream is a cloud-based communication platform designed specifically for Small and Medium-Sized Businesses (SMBs). It streamlines operations with unified voice, video, and text messaging, ensuring teams stay connected from anywhere. The software’s features like the ‘WebPhone’ allow for remote flexibility, while the ‘Live Manager’ dashboard empowers admins to control call flows easily. This solution addresses the pain point of rigid legacy systems by offering scalable, user-friendly VoIP technology.
FluentStream Pricing
The FluentStream pricing is tailored to users’ needs. Its available packages are given below:
- Business Essentials
- Customer Outreach
- Field Team
- Professional Services
Disclaimer: The pricing is subject to change.
FluentStream Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- Microsoft Teams
- HubSpot CRM software
- Zoho CRM software
Who Is FluentStream For?
FluentStream is ideal for a wide range of industries and sectors, including:
- Healthcare
- Legal services
- Financial services
- Insurance
- Education
Is FluentStream Right For You?
If you need a reliable, support-centric communication platform, FluentStream is likely the best fit. It stands out with its great uptime guarantee and timely customer support. Ideal for SMBs requiring enterprise-grade features like AI sentiment analysis and detailed reporting without the complexity, the software creates a seamless experience for distributed teams. Recent awards like the ‘2025 Unified Communications Product of the Year’ further validate its capability to enhance business efficiency.
Are you still not sure about FluentStream and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
FluentStream Features
Business Texting
Users can engage with customers on their preferred channel using ‘Business Texting’. You can send and receive SMS messages directly from your business phone number via the web portal or mobile app, ensuring professional communication is maintained everywhere.
FluentAI
The software enables companies to unlock actionable insights from voice data with FluentAI. This feature provides automated call transcription, sentiment analysis, and keyword tracking, enabling managers to evaluate agent performance and understand customer trends without manually listening to every recording.
System Administration
FluentStream enables organizations to simplify management with the ‘Administrative Web Portal’ and ‘Admin App’, accessible from anywhere. Managers can securely onboard teams using Single Sign On (SSO) for centralized Google or Microsoft login. Furthermore, users can track all configuration changes with ‘Edit History’ to ensure system integrity and accountability.
Reporting And Analytics
Admins can track performance and make smarter decisions with FluentAnalytics. Users can access the ‘Interaction Detail Report’ to monitor call and chat histories for every client from one dashboard. Furthermore, the software provides ‘Scheduled Reports’ to build and deliver automatic performance updates on specific account extensions.
Pros And Cons of FluentStream
Pros
User-friendly interface and dashboard
Voicemail drop saves time
Seamless integration with CRM platforms
Cons
Dependent on internet connection quality
Mobile app stability issues reported
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Frequently Asked Questions
Does FluentStream offer an API?
Yes, FluentStream software provides an API.
Does FluentStream have a mobile application?
Yes, it has a mobile app.
What other apps does FluentStream integrate with?
The software supports integration with various systems and platforms, including Zoho CRM, Salesforce, Microsoft Teams, and HubSpot CRM.
Who are the typical users of FluentStream?
Businesses across various industries, including financial services, healthcare, education, insurance, and legal services, benefit from FluentStream features.
What types of pricing plans does FluentStream offer?
The platform offers tailored pricing with packages including Business Essentials, Customer Outreach, Field Team, and Professional Services. You can also request a personalized FluentStream price quote now.
What level of support does FluentStream offer?
The software offers a knowledge base, chat, phone, and email support.
What language does FluentStream support?
The platform is primarily available in English.