Last Updated Sep 10, 2025
Overview
Overall Rating
Based on 11 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Pros And Cons of Gladly Software
Pros
Offers centralized communication
Automated features significantly enhance productivity
User-friendly interface
Streamlines customer conversations through AI functionality
Cons
Occasional low response times, according to some users
The process of viewing and handling attachments can be cumbersome
Frequently Asked Questions
Gladly software offers various support options, including email/help desk, chat, a forum, and a knowledge base.
Gladly software serves a range of industries, including retail, e-commerce, airlines, and hospitality.
The Gladly software cost structure is customizable for each business. Request a tailored estimate of Gladly software price for your company.
The software has diverse third-party integrations, such as Shopify, Medallia Agent Connect, Klaviyo, Agyle Time, Big Commerce, and Magento.
Gladly software offers a mobile app for iOS and Android devices.
Gladly software supports English.
Yes, Gladly software provides API access.