Last Updated
Overview
Growave helps e-commerce businesses manage customer loyalty, referrals, reviews, and wishlists. While advanced reporting options are limited, its all-in-one platform allows Shopify stores to track and support customer retention. Overall, it provides a practical way to maintain consistent customer interactions across channels.
Growave Specifications
- Analytics And Reporting
- Customer Feedback Surveys
- Customer Profiles
- CRM Integration
What Is Growave?
Growave is a retention platform designed for Shopify Plus stores. It helps businesses manage loyalty programs, referrals, wishlists, reviews, and user-generated content. The platform allows merchants to engage customers, increase repeat purchases, and improve average order value with customizable retention strategies. With enterprise-grade features and automation capabilities, it helps brands scale retention without adding complexity.
Growave Pricing
The Growave cost is structured around the following plans:
- Entry: $49/month
- Growth: $199/month
- Plus: $499/month
- Unlimited: $999/month
Disclaimer: The pricing is subject to change.
Growave Integrations
Growave supports integration with various platforms, such as:
- Klaviyo
- Gorgias
- PageFly
- Easyship
- Postscript software
- Shopify POS
Who Is Growave For?
Growave is ideal for a wide range of industries and sectors, including:
- Beauty
- Retail
- Sports
- Food and beverage
Is Growave Right For You?
If you run an online store on Shopify Plus and want to improve customer retention, Growave provides a centralized platform designed to increase repeat purchases, improve average order value, and maintain consistent customer engagement across channels.
Growave is used by growing brands such as Sony, Unilever, and Blackview, and offers enterprise-grade features with automation and integration capabilities. It may be a fit if you want a single platform to streamline retention strategies without adding operational complexity.
Are you still unsure if Growave software is what you are looking for? Call our customer support staff at (661) 384-7070 for further assistance.
Growave Features
Reward Points
The points program helps brands motivate repeat engagement by letting customers earn rewards for purchases, reviews, and social actions. Merchants can tailor earning rules, redemption options, and branding details, ensuring every interaction supports stronger loyalty, deeper retention, and higher lifetime value across the customer journey.
VIP Rewards
VIP tiers strengthen long-term loyalty by giving customers meaningful milestones to reach. Merchants can design custom levels, set exclusive perks, and automate progression based on spending or activity. This structure encourages repeat purchases, boosts customer satisfaction, and helps businesses effectively nurture their most valuable shoppers.
Referrals
The referrals feature empowers satisfied customers to share brands with their networks. Businesses can choose the reward structure, customize sharing options, and easily track referral performance. This creates a scalable acquisition channel that builds trust, strengthens retention, and attracts new customers through authentic, customer-driven advocacy.
Reviews And UGC
This feature helps brands build powerful social proof by collecting and showcasing authentic customer experiences. Review requests can be automated, while merchants curate high-quality content for product pages. This feedback helps improve buyer confidence, supports conversions, and elevates overall brand transparency for new and returning shoppers.
Wishlist And Gift Registry
Wishlist and gift registry tools help support future sales by letting customers save items they love. Automated reminders re-engage shoppers, while insights reveal product interest trends. This feature helps merchants personalize outreach, understand customer preferences, and turn browsing behavior into predictable, purchase-ready opportunities.
Pros And Cons of Growave
Pros
Keeps customers engaged with rewards programs
Frequent service enhancements by the Growave team
Responsive and helpful customer support
Cons
Widget tabs customization is limited
The reward pop-up text cannot be edited
Growave Reviews
Total 14 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Andy Fine
Apparel & Fashion, 11-50 employees
Less than a year
“Competitive pricing”
Pros
Customer support has been excellent, the pricing is very competitive compared to other options and the feature set is quite solid. Having reviews, loyalty and wishlist tools combined in a single app is really convenient.
Cons
There are still a few features available on other platforms that it doesn't offer like full native Google integration but it balances that out well in other areas and with much more reasonable pricing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Issi Ludwig
Retail, 1-10 employees
Less than 6 months
“Top-tier support”
Pros
Getting the features up and running was really simple and our customers have already been loving them just two months after implementation. Whenever anything comes up, the support team has been amazing, I know I can even send an email on a Sunday night and still get a reply within a few hours. You're absolute stars. Thank you for everything :)
Cons
I really haven't run into many problems with it aside from the usual early-stage hiccups and the process of learning how everything works. Honestly, it has been one of the best investments we've made as a company for our digital presence.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elanda R
Consumer Goods, 1-10 employees
Less than 6 months
“Outstanding support all the way”
Pros
Right from onboarding through post-launch, their customer support has been exceptional. Whenever any questions came up, they were quick to respond and always ready to help at a moment's notice.
Cons
I can't think of any downsides at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Growave?
Growave features are used by organizations across various industries and sectors, such as beauty, food and beverage, and retail.
What language does Growave support?
Growave supports English, French, German, Italian, Spanish, Portuguese, and Japanese languages.
What other apps does Growave integrate with?
Growave integrates with platforms, such as Easyship, Klaviyo, Postscript software, Shopify POS, PageFly, Omnisend, and Gorgias.
Does Growave offer an API?
Yes, Growave offers an API.
Does Growave have a mobile app?
No, Growave does not have a mobile app.
What types of pricing plans does Growave offer?
The vendor offers four Growave price plans: Entry plan at $49/month, Growth plan at $199/month, Plus plan at $499/month, and the Unlimited plan at $999/month. A 14-day free trial is also available. Get in touch for a personalized Growave cost estimate.
What level of support does Growave offer?
Growave offers support through phone, email, live chat, online form, FAQs, help center, and knowledge base.