Last Updated Jan 28, 2025
Overview
Overall Rating
Based on 20 users reviews
4.7
Rating Distribution
Positive
85%
Neutral
15%
Negative
0%
Pros And Cons of Gorgias
Pros
Monthly webinars focused on updates help users stay informed and prepared for changes
Easy to use, particularly regarding handling support tickets
Seamless Shopify integration
Offers robust automation features
Cons
Inefficient spam control features
Lacks ticket volume visibility
Frequently Asked Questions
Yes, Gorgias provides API access.
Gorgias supports the English language.
Gorgias offers a mobile app for iOS and Android devices.
The software boasts a variety of third-party integrations, including Shopify, Yotpo, Klaviyo, Recharge, and more.
The Gorgias cost includes unique plans: Pro (0% automation) at $360/month, Pro (10% automation) at $666/month, Pro (20% automation) at $810/month, and Pro (30% automation) at $1,000/month, along with a free trial option. Users are welcome to request a detailed analysis of the Gorgias price.
Shopify, Magento, and BigCommerce stores seeking to save time use Gorgias, an intelligent all-in-one helpdesk solution designed to boost revenue and simplify the customer service experience.
Gorgias provides support through 24/7 live representatives, phone support, chat, email/help desk, a knowledge base, and FAQs/forums.