Helpwise

Helpwise

Last Updated Feb 14, 2025

Overview

Helpwise software by SaaS Labs empowers teams with easy collaboration and fast response times. Despite occasional loading issues, it streamlines shared inbox management and ensures efficient team collaboration. It is trusted by growing organizations and integrates effortlessly with CRM, enhances communication, and offers top-of-the-line support for an intuitive, efficient experience.

Overall Rating

Based on 10 users reviews

4.7

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Helpwise Software?

Overview

Helpwise software by SaaS Labs is a powerful suite of solutions aimed at enhancing team synergy and simplifying customer support. It is perfect for businesses of all sizes and helps teams manage emails, chats, and support tickets with ease. It offers an intuitive shared inbox, seamless integrations with CRMs, and quick-response customer support, ensuring smooth communication across teams. Helpwise software is a tailor-made solution for companies looking to improve response times, organize workflows, and deliver exceptional customer service.

Helpwise Software Pricing

Helpwise software pricing is available through three plans as mentioned below:

  • Standard: $15/user/month (Min. 2 & Max. 10 users)
  • Premium: $29/user/month (Min. 2 users)
  • Advanced: $49/user/month (Min. 3 users)
A 7-day free trial is also offered, along with a customization option with add-ons. You can get pricing according to your business requirements.

Disclaimer: The pricing is subject to change.

Helpwise Software Integrations

Helpwise software integrates with over 60 different apps. Some of the renowned apps are mentioned below:

  • HubSpot
  • Zapier
  • Slack
  • Stripe
  • Zendesk
  • Salesforce
  • QuickBooks
Learn more about its integrations through a free Helpwise software demo.

Who Is Helpwise Software For?

Helpwise software is for customer support, sales, client servicing, operations, legal, and HR teams and is used in industries/sectors such as:

  • Saas
  • Insurance
  • E-commerce
  • Real estate
  • Travel
  • Logistics
  • Guest management

Is Helpwise Software Right For You?

Helpwise software is definitely the perfect option if you are looking for a simple, all-in-one support platform that helps you improve team collaboration, automate routine tasks, and streamline communication across multiple channels. Helpwise software brings tools that are helpful in enhancing efficiency and ultimately elevating customer satisfaction.

Still unsure whether Helpwise software is the right choice for your business? Connect with our professional customer support team at (661) 384-7070 for further guidance.

Pros And Cons of Helpwise

Pros

  • Streamlined shared inbox management

  • Helps improve response times

  • Seamless client communication management

  • Easy to implement and use

Cons

  • Occasional bugs and glitches

  • Mobile app needs improvement

  • Platform has occasional loading issues

Frequently Asked Questions

Yes, Helpwise software offers an API.

Yes, Helpwise software has a mobile app for Android and iOS users.

Helpwise software has integration arrangements with over 60 apps, such as HubSpot, Salesforce, Zendesk, Stripe, QuickBooks, Slack, and Zapier.

Helpwise software supports only the English language.

Helpwise software price starts at $15/user/month for the Standard plan, $29/user/month for the Premium plan, and $49/user/month for the Advanced plan. Helpwise software cost varies with add-ons and customizations based on business needs.

Typical users of Helpwise software include customer support, sales, and client servicing teams, along with operations, legal, and HR departments. It’s widely adopted in industries such as e-commerce, insurance, real estate, SaaS, logistics, travel, and guest management.

Helpwise software offers live chat, email, FAQs/forums, and help center support.