Last Updated Feb 14, 2025
Overview
Overall Rating
Based on 10 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Pros And Cons of Helpwise
Pros
Streamlined shared inbox management
Helps improve response times
Seamless client communication management
Easy to implement and use
Cons
Occasional bugs and glitches
Mobile app needs improvement
Platform has occasional loading issues
Frequently Asked Questions
Yes, Helpwise software offers an API.
Yes, Helpwise software has a mobile app for Android and iOS users.
Helpwise software has integration arrangements with over 60 apps, such as HubSpot, Salesforce, Zendesk, Stripe, QuickBooks, Slack, and Zapier.
Helpwise software supports only the English language.
Helpwise software price starts at $15/user/month for the Standard plan, $29/user/month for the Premium plan, and $49/user/month for the Advanced plan. Helpwise software cost varies with add-ons and customizations based on business needs.
Typical users of Helpwise software include customer support, sales, and client servicing teams, along with operations, legal, and HR departments. It’s widely adopted in industries such as e-commerce, insurance, real estate, SaaS, logistics, travel, and guest management.
Helpwise software offers live chat, email, FAQs/forums, and help center support.