Last Updated
Overview
Helpwise software by SaaS Labs empowers teams with easy collaboration and fast response times. Despite occasional loading issues, it streamlines shared inbox management and ensures efficient team collaboration. It is trusted by growing organizations and integrates effortlessly with CRM, enhances communication, and offers top-of-the-line support for an intuitive, efficient experience.
Overall Rating
Based on 10 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Helpwise Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is Helpwise Software?
Overview
Helpwise software by SaaS Labs is a powerful suite of solutions aimed at enhancing team synergy and simplifying customer support. It is perfect for businesses of all sizes and helps teams manage emails, chats, and support tickets with ease. It offers an intuitive shared inbox, seamless integrations with CRMs, and quick-response customer support, ensuring smooth communication across teams. Helpwise software is a tailor-made solution for companies looking to improve response times, organize workflows, and deliver exceptional customer service.
Helpwise Software Pricing
Helpwise software pricing is available through three plans as mentioned below:
- Standard: $15/user/month (Min. 2 & Max. 10 users)
- Premium: $29/user/month (Min. 2 users)
- Advanced: $49/user/month (Min. 3 users)
Disclaimer: The pricing is subject to change.
Helpwise Software Integrations
Helpwise software integrates with over 60 different apps. Some of the renowned apps are mentioned below:
- HubSpot
- Zapier
- Slack
- Stripe
- Zendesk
- Salesforce
- QuickBooks
Who Is Helpwise Software For?
Helpwise software is for customer support, sales, client servicing, operations, legal, and HR teams and is used in industries/sectors such as:
- Saas
- Insurance
- E-commerce
- Real estate
- Travel
- Logistics
- Guest management
Is Helpwise Software Right For You?
Helpwise software is definitely the perfect option if you are looking for a simple, all-in-one support platform that helps you improve team collaboration, automate routine tasks, and streamline communication across multiple channels. Helpwise software brings tools that are helpful in enhancing efficiency and ultimately elevating customer satisfaction.
Still unsure whether Helpwise software is the right choice for your business? Connect with our professional customer support team at (661) 384-7070 for further guidance.
Helpwise Features
This feature unites all customer messages across email, social media, and chat into one inbox. It helps teams quickly respond and ensures no query slips through the cracks, streamlining communication and improving response times.
It automates repetitive tasks like assigning tickets and tagging conversations. It frees up your team's time, allowing them to focus on urgent issues while the software handles routine tasks efficiently, boosting overall productivity.
This feature helps integrate voice support directly into Helpwise software, providing a seamless experience for handling calls. It enables your team to manage phone support alongside other communication channels without switching between tools, enhancing customer interactions.
Helpwise software offers this essential feature to empower users to engage with customers in real-time via a live chat widget on your website. It helps instantly address customer concerns, capture leads, and improve engagement, offering fast, efficient support.
Analytics & Reports is a valuable feature that assists users in tracking team performance with in-depth analytics. It provides actionable insights to optimize support processes, improve response times, and boost customer satisfaction, ensuring your team works more effectively and efficiently.