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Overview
HiBot is an extensive customer service platform that provides AI-powered chatbots for extensive customer support and smart bulk messaging for efficient lead management. While the platform’s performance can be slow under extensive load, it ensures seamless multi-channel engagement and improves response efficiency, making customer interactions faster and more reliable.
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Starting Price
Custom
HiBot Specifications
Live Chat
Omnichannel Support
CRM Integration
Analytics And Reporting
What Is HiBot?
HiBot is a cloud-based customer service platform that automates customer engagement across multiple messaging platforms, including WhatsApp, Facebook, Instagram, and RCS. It sends bulk messages, manages order updates, collects payments, and provides real-time notifications to customers. The platform supports AI-driven chatbots that qualify leads, answer queries, and schedule appointments. It also includes a unified inbox for team collaboration, multi-agent support, and intelligent workflow automation, ensuring businesses can maintain efficient and personalized communication with their audience while improving operational productivity.
HiBot Pricing
HiBot pricing varies according to the following plan:
- Basic Plan: ₹499/month
Disclaimer: The pricing is subject to change.
HiBot Integrations
HiBot software integrates with a wide range of apps, including:
Who Is HiBot For?
HiBot is suitable for the following sectors:
- Sales
- Finance
- Marketing
- E-commerce
- Education
Is HiBot Right For You?
HiBot software is suitable for businesses aiming to streamline multi-channel customer communication and automate repetitive support tasks. It enhances engagement with personalized bulk messaging, AI chatbots, and real-time notifications. The platform’s intelligent workflow automation and team collaboration features enable efficient handling of customer queries, order updates, and payment reminders, ensuring smoother operations and growth in customer loyalty.
Still not sure if HiBot is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
HiBot Features
HiBot sends personalized messages at scale to customer contact lists over WhatsApp in a single campaign. It supports broadcast or segmented outreach to many contacts simultaneously, enabling efficient marketing or informational messaging.
The software automatically sends order confirmations, shipment status, delivery notifications, or order‑tracking messages to customers via chat. It ensures customers receive real‑time updates about order status without manual intervention.
The system centralizes all customer conversations across WhatsApp, Facebook, Instagram, Telegram and other platforms into a unified inbox. It enables multi‑agent support and collaboration, allowing teams to manage incoming queries, assign chats, and respond from a single dashboard.
The platform handles customer interactions automatically using AI-powered conversational flows configured via a visual builder. They can respond to common queries, handle lead qualifications, manage orders or delivery questions, and provide support.
