HiBot: Pricing, Free Demo & Features

Name: HiBot
Rating: 4 (1 reviews)

Last Updated Sep 2, 2026

Overview

HiBot is an extensive customer service platform that provides AI-powered chatbots for extensive customer support and smart bulk messaging for efficient lead management. While the platform’s performance can be slow under extensive load, it ensures seamless multi-channel engagement and improves response efficiency, making customer interactions faster and more reliable.

Overall Rating

Based on 1 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

HiBot Specifications

Live Chat
Omnichannel Support
CRM Integration
Analytics And Reporting
Automated Responses And Chatbots
Ticket Management
Canned Responses
Customer Feedback Surveys
Escalation Management
Self-Service Portal

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What Is HiBot?

HiBot is a cloud-based customer service platform that automates customer engagement across multiple messaging platforms, including WhatsApp, Facebook, Instagram, and RCS. It sends bulk messages, manages order updates, collects payments, and provides real-time notifications to customers. The platform supports AI-driven chatbots that qualify leads, answer queries, and schedule appointments. It also includes a unified inbox for team collaboration, multi-agent support, and intelligent workflow automation, ensuring businesses can maintain efficient and personalized communication with their audience while improving operational productivity.

HiBot Pricing

HiBot pricing varies according to the following plan:

Basic Plan: ₹499/month

Get a HiBot price customized to your business requirements and budget.

Disclaimer: The pricing is subject to change.

HiBot Integrations

HiBot software integrates with a wide range of apps, including:

Book a free HiBot demo to explore/learn more about the integration arrangements.

Who Is HiBot For?

HiBot is suitable for the following sectors:

Sales
Finance
Marketing
E-commerce
Education

Is HiBot Right For You?

HiBot software is suitable for businesses aiming to streamline multi-channel customer communication and automate repetitive support tasks. It enhances engagement with personalized bulk messaging, AI chatbots, and real-time notifications. The platform’s intelligent workflow automation and team collaboration features enable efficient handling of customer queries, order updates, and payment reminders, ensuring smoother operations and growth in customer loyalty.

Still not sure if HiBot is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

HiBot Features

Bulk Messaging

HiBot sends personalized messages at scale to customer contact lists over WhatsApp in a single campaign. It supports broadcast or segmented outreach to many contacts simultaneously, enabling efficient marketing or informational messaging.

See How It Works

Order Updates

The software automatically sends order confirmations, shipment status, delivery notifications, or order‑tracking messages to customers via chat. It ensures customers receive real‑time updates about order status without manual intervention.

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Customer Support

The system centralizes all customer conversations across WhatsApp, Facebook, Instagram, Telegram and other platforms into a unified inbox. It enables multi‑agent support and collaboration, allowing teams to manage incoming queries, assign chats, and respond from a single dashboard.

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Smart Chatbots

The platform handles customer interactions automatically using AI-powered conversational flows configured via a visual builder. They can respond to common queries, handle lead qualifications, manage orders or delivery questions, and provide support.

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Pros And Cons of HiBot

A quick look at HiBot's strengths and weaknesses to
help you decide if it's the right fit

Pros

Provides multi-channel messaging
Includes a unified inbox for team collaboration
Offers AI chatbots to improve over time
Delivers real-time notifications and alerts

Cons

Updates may slow down implementation time
Extensive capabilities may initially overwhelm users

HiBot Reviews

Insights from real users on HiBot’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Samer A.

Import and Export, 1-10 employees

Free Trial

4.0

August 2023

“User-friendly platform”

Pros

It's simple to use, with a well-organized platform that feels user-friendly from the start although I haven't been using it for very long.

Cons

I haven't spent much time with it yet so for now I'm still paying attention as I continue testing it out.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 1 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does HiBot offer an API?

Yes, HiBot does offer an API.

What language does HiBot support?

HiBot software supports English and Hindi.

What types of pricing plans does HiBot offer?

The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at ₹499/month. Get a customized HiBot cost breakdown for your business today.

What level of support does HiBot offer?

HiBot offers support through phone number.

Who are the typical users of HiBot?

The typical users of HiBot include sectors like sales, finance, marketing, e-commerce, and education.

What other apps does HiBot integrate with?

HiBot software integrates with a wide range of apps, including Shopify software, WooCommerce, Google Sheets software, Zoho CRM software, and Zoom.

Does HiBot have a mobile app?

Yes, HiBot does offer a mobile app for Android and iOS.