Invent: Pricing, Free Demo & Features

Name: Invent
Rating: 5 (1 reviews)

Last Updated Sep 5, 2026

Overview

Invent provides AI-powered customer service through smart digital assistants that automate and unify support interactions across channels. Despite having fewer case studies and documentation publicly available, its customizable AI and omnichannel support deliver scalable customer engagement value for modern support teams.

Overall Rating

Based on 1 users reviews

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100%

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Starting Price

Custom

Product Snapshot

Invent Specifications

Live Chat
Omnichannel Support
CRM Integration
Analytics And Reporting
Escalation Management
Self-Service Portal
Customer Profiles
Queue Management
Email Management
Knowledge Base

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What Is Invent?

Invent is an AI customer service platform that lets businesses design, launch, and manage intelligent virtual assistants to automate customer interactions and support workflows. The platform’s unified inbox consolidates messages from multiple channels while live agent handoff and multilingual support help ensure seamless service continuity and higher customer satisfaction. The software’s message usage-based model supports scalable operations without feature gating

Invent Pricing

Invent price is based on user needs, with a free tier, details are as follows:

Free tier: 200 free messages per month for new users to try the platform
Pay-as-you-go: Usage-based pricing starting at about $0.0009/message, so businesses only pay for the volume of actual interactions
Business plan: $29/month with usage credits and expanded knowledge base, unified inbox, integrations, and unlimited assistants and contacts
Enterprise: Custom pricing with SSO, SLA (99.9% uptime)

Request a custom Invent pricing for your business.

Disclaimer: Pricing is subject to change.

Invent Integrations

Invent software supports integration with multiple systems and platforms, such as:

Gmail
Slack software
WhatsApp
Salesforce
HubSpot CRM software
Shopify
Zoho Books

Watch the Invent demo to learn more about its integration arrangements.

Who Is Invent For?

Invent is ideal for a wide range of teams and sectors, including:

E-commerce
SaaS support teams
Digital agencies
Telecom support
Healthcare services
Retail support departments
Travel and hospitality teams

Is Invent Right For You?

Invent is well suited for businesses seeking a modern AI-first customer service solution with transparent, usage-based pricing and extensive channel reach. Its standout capabilities such as unified inbox, customizable AI assistants, multilingual support, and enterprise-grade security measures provide trust and scalability for teams of all sizes. Invent holds SOC 2 Type II compliance efforts and uses robust encryption, threat monitoring, and access controls to protect data and support business continuity. This makes it a compelling choice for organizations with rigorous security or compliance requirements while still offering flexible cost structures that grow with usage.

Still doubtful if Invent is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Invent Features

Unified Inbox And Multi-Channel Management

Invent software brings together customer conversations from channels such as WhatsApp, Slack, Instagram, email, and web chat into a single unified inbox, letting support teams view and reply across platforms without switching tools, which reduces response time and improves consistency.

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AI-Powered Assistants With Persistent Memory

The platform’s AI assistants use long-term and persistent memory to remember key user details and context across conversations, creating more personalized engagement and reducing repetitive queries for customers and agents.

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No-Code Assistant Builder With Smart Workflow Automation

Invent enables teams to design and deploy custom AI assistants without technical expertise, allowing support teams to set up automated task flows, respond to FAQs, and route complex issues intelligently.

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Live Agent Collaboration And Handoff

When automated interactions cannot resolve a customer’s question, Invent supports smooth escalation to human agents, ensuring that conversations transfer seamlessly with context preserved for higher support quality.

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Voice And Future-Ready Interaction Modes

The platform is expanding into voice-enabled agents that can listen and speak, offering hands-free or phone-like interactions to further diversify how customers engage with automated support.

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Pros And Cons of Invent

A quick look at Invent's strengths and weaknesses to
help you decide if it's the right fit

Pros

Modern, scalable AI handles routine inquiries 24/7 effectively
Customizable AI workflows enhance tailored support automation
Strong omnichannel support with unified conversation handling

Cons

AI assistants may require careful tuning for complex query accuracy
Some advanced capabilities are emerging

Invent Reviews

Insights from real users on Invent’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

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Share your experience

Hector G.

Mental Health Care, N/A employees

5.0

August 2026

“Smart AI tools in one place”

Pros

One thing I appreciated most about this tool is how simple it feels right from the start. The interface is clean and fluid and having several useful AI tools gathered in a single platform makes everything much more convenient. I also really enjoyed the option to build AI agents for WhatsApp since it helps automate conversations and makes customer support much easier to handle.

Cons

At the beginning it can take a bit of time to get used to all the features that are available. That said the platform is still quite user-friendly and starts to feel natural pretty quickly.

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What types of pricing plans does Invent offer?

Invent pricing includes a free tier with 200 free messages per month and scalable pay-as-you-go pricing starting at roughly $0.0009/message. Request a custom Invent cost for your business now.

Who are the typical users of Invent?

Typical users include e-commerce teams, digital agencies, support departments, healthcare service teams, and telecom support.

What language does Invent support?

Software Invent is available in multiple languages, primarily English.

Does Invent offer an API?

Yes, Invent supports API and HTTP request actions to connect to external databases and systems.

What level of support does Invent offer?

Support options include documentation, FAQs, and customer support channels as provided through the official site.

Does Invent have a mobile app?

Invent provides web-based interfaces that can be embedded and accessed on mobile browsers; there is no dedicated mobile app listed.

What other apps does Invent integrate with?

Invent integrates with Gmail, Slack, WhatsApp, Salesforce, HubSpot, Shopify, and Zoho among other platforms.