Last Updated Apr 17, 2025
Overview
Overall Rating
Based on 13 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Pros And Cons of LiveAgent
Pros
Has a user-friendly interface
Offers multi-channel support
In-depth reporting tools to streamline customer communications
Cons
Initial training is required for novice users
There can be performance issues during peak times
Frequently Asked Questions
Yes, LiveAgent offers an API.
LiveAgent supports several languages, including English, Danish, French, Dutch, German, and Estonian.
LiveAgent integrates with WhatsApp, WordPress, Magento, Slack, and more.
Yes, LiveAgent has a mobile app.
LiveAgent price starts at $15/agent/month for the Small plan, $29/agent/month for the Medium plan, $49/agent/month for the Large plan, and $69/agent/month for the Enterprise plan. Users can get pricing for a tailor-made plan.
The typical users of LiveAgent are those who use consumer services, automotive, and IT.
LiveAgent offers phone support, chat, email, helpdesk, Knowledge Base, and FAQs.