Overview
LiveAgent is a versatile help desk software designed to streamline customer communication across multiple channels, including email, live chat, and social media. While initial setup requires technical assistance, the extensive integration options and automated workflows enhance efficiency.
Overall Rating
Based on 13 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
What Is LiveAgent?
Overview
LiveAgent software caters to businesses across various industries, focusing on enhancing customer service interactions. It provides comprehensive solutions to manage customer inquiries through multiple channels, addressing common challenges such as slow response times and disorganized communication. By integrating diverse communication tools into a single platform, it helps businesses streamline their customer support processes.
LiveAgent Pricing
The software offers four packages:
- Small: $15/agent/month
- Medium: $29/agent/month
- Large: $49/agent/month
- Enterprise: $69/agent/month
Disclaimer: Prices are subject to change.
LiveAgent Integrations
The software seamlessly integrates with many business applications, including:
- WordPress
- Magento
- Shopify
- Mailchimp
- Slack
- Pipedrive
- Viber
Who Is LiveAgent For?
LiveAgent is designed for businesses of all sizes across various industries and sectors, such as:
- Education management
- IT
- Entertainment
- Consumer services
- Automotive
- Leisure and tourism
- Luxury goods and jewellery
Is LiveAgent Right For You?
With a strong reputation in the customer support sector, LiveAgent empowers organizations to improve efficiency and customer satisfaction, ultimately fostering loyalty and positive engagement. It increases revenue and productivity and offers a high-resolution rate with call centers. The software is also scalable and secure.
Still not sure if LiveAgent is right for you? Contact our customer support team at (661)384-7070, and they will help you make a confident decision.