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LiveHelpNow

LiveHelpNow

Last Updated May 14, 2025

Overview

LiveHelpNow offers tools to engage customers, track interactions, and streamline support processes. While it excels in real-time customer communication, its reporting features could be more advanced. Overall, it’s a solid solution for businesses seeking effective, customer-focused support.

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Overall Rating

Based on 10 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is LiveHelpNow?

Overview

LiveHelpNow is a cloud-based customer service platform designed for businesses across industries, particularly those looking to enhance online engagement. It provides comprehensive solutions to streamline communication between companies and their customers. Offering tools for live chat, ticketing, and real-time support helps resolve common problems such as slow response times, inefficient support processes, and missed customer inquiries.

LiveHelpNow Pricing

LiveHelpNow cost offers four packages:

  • Live chat and texting: $21/agent
  • Ticket Management: $21/agent
  • Knowledge Base: $21/agent
  • Call Management: $9/agent
The cost of LiveHelpNow will differ depending on your organization's type and needs. Users can get Pricing for the plan that best suits them.

Disclaimer: Prices are subject to change.

LiveHelpNow Integrations

LiveHelpNow software seamlessly integrates with various business applications, such as:

Watch a free LiveHelpNow demo to learn more about its integrations.

Who Is LiveHelpNow For?

The software is designed for businesses of all sizes across various industries and sectors, such as:

  • Accounting
  • Apparel and fashion
  • IT
  • Wholesale
  • Hospital and healthcare
  • Publishing
  • Arts and crafts
  • Consumer services

Is LiveHelpNow Right For You?

LiveHelpNow caters to businesses seeking to improve customer satisfaction and service efficiency, providing them with a robust and scalable support system. It's known for its user-friendly interface and efficiency in increasing productivity. The software is also scalable and secure, being HIPAA-compliant.  

Is LiveHelpNow right for you? Contact our customer support team at (661) 384-7070, and they will help you make a confident decision.

Pros And Cons of LiveHelpNow

Pros

  • Easy to navigate for users of all levels

  • Fast, real-time support with customizable templates

  • Supports seamless collaboration with shared inboxes and task management

  • Highly customizable to fit business needs and branding

Cons

  • Lacks advanced reporting options

  • There can be issues with script updates, according to software users

  • Limited functionality without premium options

Frequently Asked Questions

Yes, LiveHelpNow offers an API. 

LiveHelpNow supports several languages, including English, Chinese, German, and Spanish.

LiveHelpNow integrates with HubSpot, Facebook, Mailchimp, WhatsApp, and more.

Yes, LiveHelpNow has a mobile app.

LiveHelpNow price starts at $9/agent/month for the Call Management plan and $21/agent/month for the Live Chat, Knowledge Base, and Ticket Management plans, respectively. Users can also get pricing for a custom plan.

The typical users of LiveHelpNow are those in the wholesale, accounting, and healthcare industries.

LiveHelpNow offers chat, email, helpdesk, phone support and, Knowledge Base.