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Overview
Noci delivers no-code conversational solutions for e-commerce and customer-facing businesses, integrating chatbots, live chat, and multichannel support. It automates queries while enabling human-agent handoffs to improve engagement and conversion. However, documentation gaps may hinder user workflows, though its scalable design ensures effective adoption across growing online retailers.
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Starting Price
Custom
Noci Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Noci?
Noci is a cloud-based, no-code conversational platform designed for e-commerce and customer-facing businesses. The software offers features such as product recommendation chatbots, live chat with human handoffs, customer success automation, and multi-channel support. Noci helps businesses deliver 24/7 guidance, personalized product suggestions, and support throughout the entire customer journey. By automating routine queries while enabling seamless human-agent intervention, it improves customer engagement, boosts conversions, and reduces operational support load.
It is easy to set up and allows non-technical teams to deploy and manage chatbots, and support workflows efficiently, making it suitable for small to mid-size online retailers.
Noci Pricing
Noci pricing offers the following plans:
- Start (Free) - €0 / month
- Grow (Free/Paid) - On quote
- Start (Custom) - From €2000
- Grow (Custom) - From €2000
Disclaimer: The pricing is subject to change.
Noci Integrations
The software integrates with the following third-party applications, including:
- Teamgate
- Salesforce engage software
- HubSpot
- Zoho
- Pipedrive CRM
- Zendesk suite
- Shopify
Who Is Noci For?
Noci software serves a wide range of industries and sectors, including:
- E-commerce
- Retail
- Customer service
- Hospitality
- Health and wellness
- Education
- SaaS
Is Noci Right For You?
Are you looking for a no‑code chat and sales assistant that boosts conversions while reducing customer‑service load? Noci might be the right choice for e‑commerce and customer‑facing businesses seeking conversion‑oriented automation and live support flexibility.
Noci is cloud‑based and designed to scale with your product catalog, support load, and web traffic, offering unlimited agents and multi‑channel support, making it a scalable solution for growing ecommerce or service businesses.
Still not sure if Noci is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision.
Noci Features
Noci Conversion
Noci features Noci Conversion to integrate your sales strategy and product catalog, enabling visitors to find items that match their needs. By combining generative AI with self-learning algorithms, it delivers relevant product recommendations, improving conversion rates, boosting sales, and aligning online suggestions with human sales expertise.
Noci Customer Success
Customer success teams benefit from Noci Customer Success, which automates responses to common queries while freeing agents to focus on complex interactions. This improves client satisfaction, reduces support workload, and ensures that customers receive timely, accurate, and high-value service across all touchpoints.
Noci Chat
Noci Chat expands engagement opportunities by allowing seamless human intervention within automated conversations. Teams can take over high-quality chats to provide tailored advice, enhance personalization, and ensure customer satisfaction, while preserving efficiency and responsiveness across live interactions.
Noci Multichannel
Multichannel capabilities enable Noci to adapt to various interaction points, including web, call centers, and in-store devices. This feature ensures consistent customer experiences, supports sales and service teams, and allows clients to interact in their preferred channel with personalized guidance.
Pros And Cons of Noci
Pros
Reduces support workload with automated query responses
Enhances customer satisfaction via timely assistance
Provides seamless human-agent handoff during live chats
Cons
May struggle with highly complex product catalogs
Automated responses might lack nuanced understanding
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Frequently Asked Questions
Does Noci offer an API?
Yes, Noci provides API access.
What other apps does Noci integrate with?
Noci integrates with Teamgate, Salesforce Engage Software, HubSpot, Zoho, Pipedrive CRM, Zendesk Suite, and Shopify.
What language does Noci support?
Noci supports the English and French languages.
Who are the typical users of Noci?
Noci serves a wide range of industries and sectors, including e-commerce, retail, customer service, hospitality, health and wellness, education, and SaaS.
What level of support does Noci offer?
Noci provides support via phone and email.
What types of pricing plans does Noci offer?
Noci pricing starts at €150.0/month. Request a custom Noci price quotation.
Does Noci have a mobile app?
No, Noci does not have a mobile app.