Pypestream

Pypestream

8 Review(s)

Overview

Pypestream helps businesses deliver quick, automated customer support through conversational AI. Though the user interface needs improvement, it efficiently handles order tracking and appointment tasks. Pypestream Software is ideal for small teams, lightening the load on live agents by resolving common customer inquiries through smart, self-service tools.

Overall Rating

Based on 8 users reviews

4.5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Pypestream Specifications

Omnichannel Support

CRM Integration

Analytics and Reporting

Self-Service Portal

View All Specifications

What Is Pypestream?

Pypestream is a customer engagement solution designed for businesses looking to automate support. It’s widely used by mid-sized companies and small teams that want to streamline customer service without hiring additional staff. It offers smart chatbot templates and a fast setup, making it easy to handle common queries. It offers features that reduce agent workload and improve response times, making it a practical tool for enhancing digital customer experiences through AI-driven conversations.

Pypestream Pricing

​Pypestream offers several pricing plans tailored to different business needs:​

Contact Center Plans

  • 1-1000 Agents: $99/agent/month​
  • 1000+ Agents: Customized pricing

P&G Plans

  • Basic: $50,000/annum
  • Advanced: $70,000/annum

Get pricing according to your requirements and budget.

Disclaimer: Prices are subject to change.

Pypestream Integrations

Pypestream has integration arrangements with over 15 renowned apps, some are mentioned below:

Watch the Pypestream demo to learn more about its integration.

Who Is Pypestream For?

Pypestream is designed to cater needs of multiple businesses working in the following industries/sectors:

  • Insurance
  • Telecommunications and streaming
  • Retail and ecommerce
  • Quick service restaurants
  • Travel and hospitality
  • Real estate

Is Pypestream Right For You?

If you are searching for a smart way to simplify customer interactions without overwhelming your team, Pypestream will be a great fit. It’s built for businesses that want to streamline support, boost engagement, and stay efficient while reducing the need for live agents. Whether you're in retail, insurance, or hospitality, it helps deliver fast, personalized experiences your customers will love.

Please call our professional customer support team at (661) 384-7070 if you are still thinking about whether Pypestream is the right choice for your business.

Pypestream Features

This powerful feature allows users to enjoy a smooth, app-like experience across websites, mobile devices, and messaging apps. It adapts to different platforms, making customer interactions more intuitive, visually consistent, and incredibly user-friendly across channels.

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This robust feature empowers users to automate tasks like handling returns, checking inventory, or answering questions in real-time. These smart, task-focused AI agents help businesses save time while improving accuracy and customer satisfaction instantly.

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This important feature assists users with expert guidance throughout their journey. The PypeX team ensures smooth setup, continuous upgrades, and industry-best optimization, helping businesses stay competitive and consistently deliver top-notch customer experiences.

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This smart feature enables users to track performance in real-time, providing valuable insights into what’s working. It supports ongoing improvement by learning from every interaction and helping businesses fine-tune their strategies for better outcomes.

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This helpful feature gives users a complete view of every customer interaction across all touchpoints. It makes personalized service easier by bringing everything together in one place, helping brands build stronger, more connected relationships with their customers.

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Pros And Cons of Pypestream

Pros

  • Manages simple support tasks like order tracking and appointments

  • Enables quick design and testing of chatbot workflows with users

  • Simple to understand and operate without technical expertise

Cons

  • Limited ability to create branching chatbot conversation trees

  • Needs improvements in the overall user interface experience

Pypestream Reviews

Total 8 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Logistics and Supply Chain, 11-50 employees

5.0
March 2021

Excellent for engaging customers

Pros

Pypestream has significantly improved our customer experience and support. We can now resolve customer issues and respond to requests much more quickly.

Cons

No complaints at all as it is a great solution for enterprises.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S

Satya

Information Technology and Services, 101-500 employees

4.0
August 2020

Simple to use

Pros

It is simple to use and develop. Plus it integrates easily with any app we use.

Cons

Well it can be browser specific at times and I have also noticed some cookie and session-related issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Consumer Goods, 500+ employees

4.0
July 2020

Great for business users

Pros

Building a basic bot is really easy with it and there are plenty of helpful resources and documentation on general features. I really like the staff too as they are knowledgeable and supportive and the tool deploys quickly. Also it is simple enough for non technical users to start developing. The team is proactive, eager to receive new feature requests and dedicated to making the software more user-friendly.

Cons

It is difficult to control access and currently, there is no way to restrict publishing new chatbots, so any developer in our company could publish to any of its chatbot. Plus the out of the box reporting and analytics features are not very comprehensive but they are improving over time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

Frequently Asked Questions

Yes, Pypestream offers an API.

Pypestream supports only the English language.

Pypestream cost is available through Contact Center Plans at $99/agent/month (1-1000 agents), with custom pricing for 1000+ agents and P&G Plans with Basic at $50,000/year and Advanced at $70,000/year.

Typical users of Pypestream include businesses in telecommunications and streaming, real estate, quick service restaurants, insurance, travel and hospitality, and retail and eCommerce industries.

Pypestream offers integration with a variety of apps, including HubSpot, ServiceNow, Zendesk, WhatsApp, Salesforce, Twilio, Genesys, and AWS.

No, Pypestream does not have a mobile app.

Pypestream offers email/helpdesk, chatbot, live chat, self-service portal, FAQs/forums, and knowledge base support.