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Overview
Quidget provides powerful AI automation for customer service, allowing businesses to cut ticket volume and reduce support costs. While webhook usage in custom builder can be cumbersome, its seamless, no-code setup and instant multi-language fluency justify the investment and deliver rapid ROI for growing teams.
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Starting Price
Custom
Quidget Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Analytics and Reporting
What Is Quidget?
Quidget is an AI-powered chatbot backed by SupportYourApp, a trusted customer service partner for over 250 companies spanning 14 years. This robust foundation ensures highly secure support, addressing the pain point of data vulnerability. Quidget offers end-to-end encrypted answers and is fully compliant with stringent standards, including GDPR, ISO, and PCI. This commitment to security means businesses maintains full control over their data while providing safe, trustworthy customer service at scale.
Quidget Pricing
Quidget offers the following pricing plans:
- Starter Plan: $19/month
- Pro Plan: $99/month
- Pro Plus Plan: $250/month
- Enterprise Plan: from $599 /month
Disclaimer: The pricing is subject to change.
Quidget Integrations
The Quidget software supports integration with multiple systems and platforms, such as:
- Zendesk suite
- Freshdesk
- Slack software
- Calendly software
Who Is Quidget For?
Quidget is ideal for a wide range of industries and sectors, including:
- E-commerce
- Retail operations
- Real estate
- SaaS onboarding
- Financial services
- Travel planning
- Learning support
Is Quidget Right For You?
If your business requires rapid scalability and aggressive cost reduction, Quidget is an optimal solution. Its design handles routine queries effectively, minimizing team burnout while offering comprehensive 24/7 support. Quidget features such as its ability to instantly serve global users in over 45 languages stand out as a core competitive advantage for international sales and support.
Still doubtful if Quidget is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Quidget Features
Human Handoff
The Quidget AI agent is trained using your website, knowledge bases, and document files to manage common requests efficiently. When a query exceeds the AI’s defined capability or emotional triggers are detected, the system seamlessly escalates the issue to a human agent, providing full conversation context for smooth, informed resolution.
Cut Support Costs
By automatically handling repetitive Tier-1 questions, Quidget dramatically reduces the need for constant human intervention. This significant automation allows support teams to dedicate their time and expertise toward intricate, high-value tasks, translating directly into vast operational savings and reducing overall spending on redundant customer service issues.
No-Code Setup
Implementation is designed for immediate operational use, requiring zero coding expertise. Businesses can launch Quidget and be fully functional in minutes. It supports effortless integration via Google Tag Manager and directly connects with widely used platforms like WordPress, Wix, and Shopify, accelerating the time-to-value for any modern website architecture.
Reach Customers Where They Are
Quidget ensures comprehensive coverage by integrating with major conversational channels utilized by customers globally. The platform connects directly to popular messaging applications, including WhatsApp, Slack, Viber, and Telegram. This flexibility guarantees that businesses can deliver consistent, high-quality support on the exact platforms customers prefer to use for daily communication.
Support In Over 45 Languages
The multi-language AI chatbot is equipped to fluently communicate with global users without requiring specialized pre-training. Quidget instantly supports exchanges in over 45 languages, including major global communication vehicles like Spanish, Chinese, and French. This feature instantly expands the business’s service reach, eliminating critical international language barriers.
Pros And Cons of Quidget
Pros
Bots handle numerous requests efficiently
Supports integrations with Slack and WhatsApp
Customizable chat widgets linking to AI models
Allows users showcase AI models directly in chat for demo
Cons
Analytics features are limited
Node search/navigation functionality could be improved
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Frequently Asked Questions
What types of pricing plans does Quidget offer?
Quidget price plans fit different business needs: the Starter Plan at $19/month, the Pro Plan at $99/month, the Pro Plus Plan at $250/month, and the Enterprise Plan starting from $599/month. You can request a custom Quidget cost quote that meets your requirements.
What level of support does Quidget offer?
There is no information available about the support it offers.
What other apps does Quidget integrate with?
Quidget integrates seamlessly with a range of systems and platforms, including Zendesk, Freshdesk, Slack, WhatsApp, and Calendly.
Does Quidget have a mobile app?
No, Quidget does not have a dedicated mobile app.
What language does Quidget support?
Quidget supports several languages, including Chinese, French, and Spanish.
Does Quidget offer an API?
There is no information available about a Quidget API.
Who are the typical users of Quidget?
Quidget is well-suited for a variety of industries and sectors, including e-commerce, retail operations, real estate, SaaS onboarding, financial services, travel planning, and learning support.