Quidget
Last Updated
Overview
Quidget provides powerful AI automation for customer service, allowing businesses to cut ticket volume and reduce support costs. While webhook usage in custom builder can be cumbersome, its seamless, no-code setup and instant multi-language fluency justify the investment and deliver rapid ROI for growing teams.
Quidget Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Analytics and Reporting
Quidget Features
Human Handoff
The Quidget AI agent is trained using your website, knowledge bases, and document files to manage common requests efficiently. When a query exceeds the AI’s defined capability or emotional triggers are detected, the system seamlessly escalates the issue to a human agent, providing full conversation context for smooth, informed resolution.
Cut Support Costs
By automatically handling repetitive Tier-1 questions, Quidget dramatically reduces the need for constant human intervention. This significant automation allows support teams to dedicate their time and expertise toward intricate, high-value tasks, translating directly into vast operational savings and reducing overall spending on redundant customer service issues.
No-Code Setup
Implementation is designed for immediate operational use, requiring zero coding expertise. Businesses can launch Quidget and be fully functional in minutes. It supports effortless integration via Google Tag Manager and directly connects with widely used platforms like WordPress, Wix, and Shopify, accelerating the time-to-value for any modern website architecture.
Reach Customers Where They Are
Quidget ensures comprehensive coverage by integrating with major conversational channels utilized by customers globally. The platform connects directly to popular messaging applications, including WhatsApp, Slack, Viber, and Telegram. This flexibility guarantees that businesses can deliver consistent, high-quality support on the exact platforms customers prefer to use for daily communication.
Support In Over 45 Languages
The multi-language AI chatbot is equipped to fluently communicate with global users without requiring specialized pre-training. Quidget instantly supports exchanges in over 45 languages, including major global communication vehicles like Spanish, Chinese, and French. This feature instantly expands the business’s service reach, eliminating critical international language barriers.
Pros And Cons of Quidget
Pros
Bots handle numerous requests efficiently
Supports integrations with Slack and WhatsApp
Customizable chat widgets linking to AI models
Allows users showcase AI models directly in chat for demo
Cons
Analytics features are limited
Node search/navigation functionality could be improved
Quidget Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
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Share your experience
Outsourcing/ Offshoring, 500+ employees
Free Trial
“Flexible chatbot builder”
Pros
Using it for a simple button-based chatbot left a really strong impression. The flow builder is thoughtfully designed, nodes can be arranged in any order, color-coded for clarity and the whole structure is built visually in a way that feels convenient and keeps everything easy to follow without getting lost.
Cons
there's no proper way to navigate and find a node by its name and the search shortcut doesn't really help much in this situation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Information Technology and Services, 51-100 employees
Less than 6 months
“Fast setup and efficient aI bots”
Pros
Getting started with it was surprisingly quick and using it has been very convenient. Our bot handles a high volume of requests efficiently. We haven't tested the custom builder yet and have only used the AI bots so far, along with integrations like Slack and WhatsApp.
Cons
The available integrations are still a bit limited right now. We're hoping to see Zendesk and Google Docs added soon.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Frequently Asked Questions
Who are the typical users of Quidget?
Quidget is well-suited for a variety of industries and sectors, including e-commerce, retail operations, real estate, SaaS onboarding, financial services, travel planning, and learning support.
What level of support does Quidget offer?
There is no information available about the support it offers.
What language does Quidget support?
Quidget supports several languages, including Chinese, French, and Spanish.
Does Quidget offer an API?
There is no information available about a Quidget API.
What other apps does Quidget integrate with?
Quidget integrates seamlessly with a range of systems and platforms, including Zendesk, Freshdesk, Slack, WhatsApp, and Calendly.
Does Quidget have a mobile app?
No, Quidget does not have a dedicated mobile app.
What types of pricing plans does Quidget offer?
Quidget price plans fit different business needs: the Starter Plan at $19/month, the Pro Plan at $99/month, the Pro Plus Plan at $250/month, and the Enterprise Plan starting from $599/month. You can request a custom Quidget cost quote that meets your requirements.