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Overview
Rep.ai is a sales engagement platform that turns website visitors into qualified leads through AI-powered chat, video, and voice. It streamlines pipeline management in real time. However, platform usability can be inconsistent during peak usage, yet its integrations and real-time insights remain valuable for B2B teams.
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Starting Price
Custom
Rep.ai Specifications
- Live Chat
- CRM Integration
- Analytics And Reporting
- Ticket Management
What Is Rep.ai?
Rep.ai is a cloud-based sales engagement platform built for B2B teams that want to convert website visitors into qualified leads and booked meetings. It functions as an AI-driven assistant supporting text, voice, and video interactions while allowing seamless handoff to human agents when needed. The platform offers features such as AI live chat, AI intent detection, human + AI handoff, and CRM integration.
Rep.ai helps businesses engage prospects instantly, qualify interest, and streamline pipeline generation without relying on traditional static forms.
Rep.ai Pricing
Rep.ai pricing offers the following plans:
- Human Live Chat - Custom pricing
- Human + AI Live Chat - Custom pricing
Disclaimer: The pricing is subject to change.
Rep.ai Integrations
The software integrates with the following third-party applications, including:
- Apollo
- HubSpot CRM software
- Intercom
- Salesforce engage software
- Zapier
- Slack software
- Zoom
Who Is Rep.ai For?
Rep.ai software serves a wide range of industries and sectors, including:
- B2b services
- SaaS companies
- Professional consulting
- Enterprise software
- Marketing agencies
- Technology providers
- Financial services
Is Rep.ai Right For You?
Are you looking for a way to turn passive website visits into honest sales conversations? Rep.ai solves the pain of missed leads by enabling instant chat/video engagement, so you don’t lose prospects who leave instead of filling out a form.
Rep.ai complies with relevant data privacy laws, including the General Data Protection Regulation (GDPR), for applicable users.
Security-wise, it implements organizational and technical safeguards to protect data and support scalable deployment across growing teams and traffic volumes.
Still not sure if Rep.ai is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Rep.ai Features
AI Live Chat
Rep.ai features include AI-powered live chat that engages website visitors via text, voice, or video around the clock. It allows companies to capture leads and answer visitor questions immediately, boosting engagement and reducing missed opportunities.
Dispute Resolution And Litigation
Rep.ai’s human live chat enables sales teams to engage high-intent visitors through instant, video-first conversations directly on pricing, demo, or conversion pages. It connects prospects with real representatives at critical decision moments, creating richer interactions, accelerating qualifications, and converting more website traffic into pipelines in real time.
Reporting And Analytics
This feature provides visibility into visitor behavior, AI chat performance, and pipeline influence. Teams can track engagement trends, review call and chat activity, monitor agent effectiveness, and analyze which accounts convert. These insights support data-driven decisions that strengthen outreach, optimize workflows, and accelerate pipeline growth.
Pros And Cons of Rep.ai
Pros
Converts high-intent visitors into qualified leads efficiently
Enables instant engagement through live video and chat
Provides real-time visitor insights for better targeting
Cons
Occasionally experiences minor glitches during usage
Feature complexity may require training for teams
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Frequently Asked Questions
Does Rep.ai have a mobile app?
No, Rep.ai does not have a mobile app.
What language does Rep.ai support?
Rep.ai supports the English language.
Does Rep.ai offer an API?
Yes, Rep.ai provides API access.
What types of pricing plans does Rep.ai offer?
Rep.ai pricing offers Human Live Chat and Human + AI Live Chat are offered with custom pricing. Request a custom Rep.ai price quotation.
Who are the typical users of Rep.ai?
Rep.ai serves B2B services, SaaS companies, professional consulting, enterprise software, marketing agencies, technology providers, and financial services.
What other apps does Rep.ai integrate with?
The software integrates with Apollo, HubSpot CRM software, Intercom, Salesforce engage software, Zapier, Slack software, and Zoom.
What level of support does Rep.ai offer?
Rep.ai provides support via phone, email, and live chat.