Overview
Overall Rating
Based on 4 users reviews
4.5
Rating Distribution
Positive
75%
Neutral
25%
Negative
0%
Starting Price
Custom
Smith.ai Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is Smith.ai?
Smith.ai is a cloud-based virtual receptionist and customer service platform that seamlessly blends AI and human expertise. Its main function is to help businesses manage and streamline inbound calls, online chats, and text message inquiries, ensuring that no lead or client request goes unattended.
By integrating essential business tools, Smith.ai offers a friendly blend of quick automated responses and personalized human support. This helps you connect more effectively with clients, convert more leads, and present a professional image.
What Is Smith.ai Best For?
Smith.ai is best known for its 24/7 live virtual receptionist service that combines AI and human agents to answer calls, screen leads, book appointments, and provide personalized customer engagement. This service ensures businesses never miss important calls by delivering real-time lead qualification and seamless call handling tailored to specific business needs, boosting client acquisition and satisfaction effectively.
Smith.ai Pricing
The vendor offers various pricing plans based on specific needs:
AI Receptionist
- Starter: $97.50/month (30 calls)
- Basic: $270.00/month (90 calls)
- Pro: $825.00/month (300 calls)
- Enterprise: Custom pricing
Virtual Receptionist
- Starter: $292.50/month (30 calls)
- Basic: $787.50/month (90 calls)
- Pro: $2,025.00/month (300 calls)
- Enterprise: Custom pricing
Chat
- A la carte: $10/chat
- Starter: $140/month (20 live chats)
- Basic: $300/month (30 live chats)
- Pro: $600/month (120 live chats)
Outreach Campaigns
- Warm engagement: Starting at $600/month
- Cold prospecting: Starting at $10,000/month
Disclaimer: The pricing is subject to change.
Who Is Smith.ai For?
Smith.ai serves a wide range of industries, including:
- Legal and law firms
- Home services
- Software and SaaS
- Marketing and design agencies
- Finance and accounting
- Medical and wellness
- Real Estate and property management
Is Smith.ai Right For You?
If your business struggles with missed calls, slow responses, or overwhelming admin tasks, Smith.ai offers a powerful solution. With live agents and AI, it ensures every client inquiry is answered promptly and professionally. Automated lead screening and appointment booking streamline your workflows, resulting in more leads, better service, and more time to focus on growing your business.
Still doubtful if Smith.ai is the right fit for you? For further guidance, please get in touch with our customer support staff on (661) 384-7070.
Smith.ai Features
Smith.ai’s professional agents answer business calls around the clock, ensuring every inquiry gets a prompt, human response, even on weekends and holidays. This always-on presence means businesses never miss opportunities, build trust with clients, and project professionalism, no matter when a customer reaches out.
The tool proactively handles outbound calling to follow up with leads, manage customer callbacks, and support sales campaigns. Businesses can automate lead follow-ups and appointment reminders, driving engagement and conversions without adding pressure on their in-house teams.
It seamlessly integrates with artificial intelligence (AI), offering a chat experience on websites, SMS, and social channels. Instant, personalized responses capture leads, answer questions, and support customers wherever they engage. This hybrid approach enhances user experience and maximizes engagement across multiple communication channels.
This platform connects with popular calendar tools, allowing agents to quickly book, reschedule, or update appointments on the spot. It also engages with leads or customers, simplifies scheduling, helps avoid double-bookings, and makes the process smooth and dependable for everyone involved.
Smith.ai agents can collect payments for consultations, services, or registration fees directly during calls. By offering secure, instant payment processing, businesses streamline their billing process, reduce friction for clients, and accelerate revenue, without follow-up hassles. It transforms routine conversations into opportunities to close business and get paid faster.