Starfish Reviews

Starfish Reviews

Last Updated

Overview

Starfish Reviews specializes in review generation by creating simple funnels that proactively ask customers for feedback and segment them based on their response. While the primary use requires an existing WordPress site, the tool’s ability to centralize tracking and display high-quality reviews helps businesses improve customer engagement and satisfaction.

Starfish Reviews Specifications

  • Analytics and Reporting
  • Customer Feedback Surveys
  • Customer Profiles
  • Escalation Management

Starfish Reviews Features

Funnel Templates

Starfish Reviews software lets businesses build custom ‘funnels’ to request reviews, directing satisfied customers to top review platforms or collecting feedback internally. This increases the chances of positive ratings and simplifies feedback collection across multiple channels

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Online Reputation Management

The software empowers businesses to take full control of how and where their social proof is utilized to strengthen their brand. Collecting all reviews into a single place simplifies the monitoring of review health. It also ensures that only the most positive testimonials are highlighted across marketing channels.

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Display Reviews

This capability allows users to showcase the best reviews from external platforms, such as Google and Facebook, directly on their WordPress website. Using custom short codes or embedded HTML, users can confidently display social proof anywhere on their site to build trust with new visitors.

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Customized Branding

Users can completely remove the Starfish Reviews brand elements from all funnels, emails, and feedback forms. It lets businesses tailor the logos, colors, and messaging on their review pages. This ensures testimonials align with the brand tone and helps maintain consistent customer touchpoints.

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Pros And Cons of Starfish Reviews

Pros

  • Centralized review collection and management

  • Automates review-request funnels to boost ratings

  • Easy display of testimonials on own website

Cons

  • Seems overwhelming at first for new users

  • The interface seems a bit dated

Starfish Reviews Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A
Anonymous

Not Specified, N/A employees

5.0

“Helpful workplace feedback tool”

Pros

One thing I really appreciate is being able to share feedback through reviews especially with the quick thumbs-up or thumbs-down option when answering surveys. Those ratings are useful and can really help improve the workplace. I'd definitely recommend using it.

Cons

Honestly, I'm happy with everything about it. It's beneficial overall and helps make the workplace better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Starfish Reviews have a mobile app?

There is no indication of a dedicated mobile app from the vendor.

What types of pricing plans does Starfish Reviews offer?

The Starfish Reviews price falls across business, entrepreneur, and agency plans, with prices starting at just $47/month. Request a personalized Starfish Reviews pricing quote for your business.

What level of support does Starfish Reviews offer?

Support is offered via feedback, feature requests, live chat, documentation, and tickets.

Does Starfish Reviews offer an API?

The vendor has not shared specific information regarding its API.

What language does Starfish Reviews support?

Starfish Reviews is primarily available in English.

Who are the typical users of Starfish Reviews?

Starfish Reviews is ideal for content creators, digital marketers, and e-commerce businesses.

What other apps does Starfish Reviews integrate with?

Starfish Reviews integrates with email marketing platforms like MailChimp and MailPoet.