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Overview
Starfish Reviews specializes in review generation by creating simple funnels that proactively ask customers for feedback and segment them based on their response. While the primary use requires an existing WordPress site, the tool’s ability to centralize tracking and display high-quality reviews helps businesses improve customer engagement and satisfaction.
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Starting Price
Custom
Starfish Reviews Specifications
- Analytics and Reporting
- Customer Feedback Surveys
- Customer Profiles
- Escalation Management
What Is Starfish Reviews?
Starfish Reviews is a WordPress plugin that supports automated collection and managed publication of customer feedback within supported platforms. It enables the creation of feedback funnels, aggregates reviews from Google, Yelp, Facebook, and organizes them into collections. The software filters negative reviews and directs them toward private channels for resolution. It even allows clients to display approved reviews from external sites on their websites. This helps businesses boost credibility and improve their online reputation.
Starfish Reviews Pricing
The Starfish Reviews cost plans are subscription-based.
- Business: $47/month
- Entrepreneur: $119/month
- Agency: $247/month
Disclaimer: The pricing is subject to change.
Starfish Reviews Integrations
The software supports integration with email marketing tools, such as:
Who Is Starfish Reviews For?
Starfish Reviews is ideal for a range of use cases, including:
- Content services
- Digital marketing
- E-commerce
Is Starfish Reviews Right For You?
Are you struggling to address review fatigue, where satisfied customers often forget to leave public reviews, while unhappy clients are more likely to post feedback publicly? This common challenge can skew your average rating and harm your reputation. Starfish Reviews helps manage this by automating feedback collection and routing private responses to your support team for follow-up. This approach supports timely resolution and helps businesses build customer trust over time.
Still not sure about Starfish Reviews? Contact our support team at (661) 384-7070 for further guidance.
Starfish Reviews Features
Funnel Templates
Starfish Reviews software lets businesses build custom ‘funnels’ to request reviews, directing satisfied customers to top review platforms or collecting feedback internally. This increases the chances of positive ratings and simplifies feedback collection across multiple channels
Online Reputation Management
The software empowers businesses to take full control of how and where their social proof is utilized to strengthen their brand. Collecting all reviews into a single place simplifies the monitoring of review health. It also ensures that only the most positive testimonials are highlighted across marketing channels.
Display Reviews
This capability allows users to showcase the best reviews from external platforms, such as Google and Facebook, directly on their WordPress website. Using custom short codes or embedded HTML, users can confidently display social proof anywhere on their site to build trust with new visitors.
Customized Branding
Users can completely remove the Starfish Reviews brand elements from all funnels, emails, and feedback forms. It lets businesses tailor the logos, colors, and messaging on their review pages. This ensures testimonials align with the brand tone and helps maintain consistent customer touchpoints.
Pros And Cons of Starfish Reviews
Pros
Centralized review collection and management
Automates review-request funnels to boost ratings
Easy display of testimonials on own website
Cons
Seems overwhelming at first for new users
The interface seems a bit dated
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Frequently Asked Questions
Does Starfish Reviews offer an API?
The vendor has not shared specific information regarding its API.
Who are the typical users of Starfish Reviews?
Starfish Reviews is ideal for content creators, digital marketers, and e-commerce businesses.
What other apps does Starfish Reviews integrate with?
Starfish Reviews integrates with email marketing platforms like MailChimp and MailPoet.
Does Starfish Reviews have a mobile app?
There is no indication of a dedicated mobile app from the vendor.
What language does Starfish Reviews support?
Starfish Reviews is primarily available in English.
What types of pricing plans does Starfish Reviews offer?
The Starfish Reviews price falls across business, entrepreneur, and agency plans, with prices starting at just $47/month. Request a personalized Starfish Reviews pricing quote for your business.
What level of support does Starfish Reviews offer?
Support is offered via feedback, feature requests, live chat, documentation, and tickets.