Drip is a powerful CRM and email marketing system. It helps businesses with automation tools, meaningful insights, and interactive customer relationships. Its key features facilitate centralized workflows, purchase scoring, and dozens of integrations. Although it needs improved HTML emails, Drip supports custom emails, visual and text-based builders, and robust tracking.

Drip Specifications

Campaign Management

Lead Generation

Customer Segmentation

Email Marketing

View All Specifications

What is Drip?

Overview

Drip is an e-commerce CRM and marketing automation tool that offers users the tools to know their customers better using our features. Users can craft every interaction with leads, users on trial and customers like an expert. They can also send custom emails based on user behavior and automate marketing for a fraction of the price demanded by bigger vendors in the market. Drip has some innovative and unique features including Automated Workflow, purchase intent scoring, email personalization, social adverts with Drip's Custom Audiences integration on Facebook, and more.

The application has a visual workflow developer that gives users a chance to design their client journey carefully, with triggers and relating activities. every step of the workflow building has tips that guide clients and provide them with data to comprehend and finish their procedures. Drip offers a text-based as well as visual email builder for creating personalized emails for different customer groups. Customer groups can be defined based on demographics, segments, activities, and more. Drip's website tracking enables users to track the customer journey and allows managers to track customer loyalty through leaderboards.

Pricing: Drip offers a free version with limited functions. The paid versions include "Basic" for $49.00/month and "Pro" for $99.00/month.

USP: Innovative tools for automation and tracking the customer journey. Drip is a visual application that makes working fun and interactive. Targeted campaigns increase the chances of subscriber retention, as users would be receiving emails that are relevant to them.

Support: Online and phone (business hours).

Things Customers like: Easy to use, efficient, and robust solution at a great price. The automation tools are top-notch. The user interface is comprehensive and user-friendly. It works way better than MailChimp in terms of offered functionalities.

Things Customers do not like: it can be challenging to bring in your custom HTML-responsive email templates if you are not a programming expert. Limited and basic email templates, There's a steep learning curve. Not a lot of good support for HTML emails.

Pros and Cons of Drip

Pros

  • It is modern, affordable and easy-to-use.

Cons

  • It is modern, affordable and easy-to-use.

Drip Reviews

Overall Rating

4.2

51 Review(s)

Rating Distribution

5

star

(24)

4

star

(18)

3

star

(6)

2

star

(1)

1

star

(2)

January 2024

Drip will help your Marketing for your Business

Luis

Logistics and Supply Chain

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

I like the fact that it helps me in everything as it allows me to communicate and market my business side by side.

Cons

Well I feel like the price of the software is too high. I am just hoping that they will reconsider it.

October 2023

Drip cmr and marketing tools

Rita

Human Resources

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

I use Drip CRM and marketing tools for my business and its great

Cons

I have not faced any issues while using this software

September 2023

True, Choices have consequences. Chosing Drip has turned tables.

Oliver

Management Consulting

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Drip might be a simple tool, but it is highly valuable to me. Its an easy to use software that is simple to launch, integrate and customize which makes it a highly effective tool. Drip is user friendly and comes with endless benefits. In fact, we have not even come close to tapping into all the advantages Drip offers. I am determined to achieve even more with it.

Cons

Drip has the most helpful help desk I have come across. They thoroughly address any questions and resolve all our issues quickly.

July 2023

Drip

Brandi

Cosmetics

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Pros

What I liked most about Drip was the email marketing feature.

Cons

One aspect that I like the least about Drip was the cost. It is way too high.

July 2023

CRM software

Owoungbo

Human Resources

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

Pros

Drip is the best CRM software I have used for customer management in e-retail. Its very user-friendly and excels in marketing and sales. I highly recommend it.

Cons

I like all of its features and highly recommend it.

June 2023

So Many Features

Shannon

Retail

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Pros

One of my favorite aspects is how it syncs with our Shopify storefront. We use Drip for many tasks but we rely on it the most for our weekly email blasts. The ability to link directly to our products with detailed information and pictures is amazing. Plus, I can easily track the ROI from those emails.

Cons

Some features are not very cooperative and require a bit of adjustment but they offer training and good support which covers everything.

June 2023

My contribution to Drip

David

Primary/Secondary Education

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Drip allows me to send emails to my affiliates quickly and in bulk which saves me time during each sending session.

Cons

I wish to have an option where we able to combine two domains such as Gmail and Hotmail.

January 2023

Elevate Your Engagement Through Automated Emails with Drip

Edward

Marketing and Advertising

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

Pros

There are key features that make Drip stand out from the competition: workflows, rules and campaigns. I can set up automated email sequences triggered by specific events or user actions which ensures my customers receive targeted messages at the right moments, boosting engagement and sales. The visual workflow builders are so easy to use which makes it simple to create powerful automation sequence. My favorite feature of Drip is its amazing automation capabilities. I can create automated workflows that trigger personalized emails and messages based on customer behavior and preferences. This has truly changed the way we work

Cons

Although Drip has a lot of appeal, it is not designed for everyone. there's a lot to learn and is mainly designed for an expert audience.

December 2022

Essential tool for those doing Email Marketing

Christian

Marketing and Advertising

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I love how easy Drip is to use and I also like the many integrations it offers.

Cons

I have no complaints as everything works as I expected and I am thoroughly enjoying all the features.

December 2022

Drip is just good

Marcel

Electrical/Electronic Manufacturing

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Drip is reliable with excellent segmentation and data processing capabilities.

Cons

Well it is not a complaint but I will say that email templates are a bit simple. However they are functional and I enjoy using them.