Last Updated May 14, 2025
Overview
Overall Rating
Based on 13 users reviews
3.6
Rating Distribution
Positive
62%
Neutral
31%
Negative
8%
Pros And Cons of Trengo
Pros
Offers omnichannel support
Provides seamless AI-enabled bots
Multilanguage support for diverse demographics
Facilitates teamwork with useful collaboration tools
Helpful and timely customer support
Cons
Limited reporting feature
A few users suggest that customization options could be improved
Occasional glitches reported in some software reviews
Frequently Asked Questions
Yes, Trengo provides an API.
Trengo supports English, Dutch, Spanish, German, French, Italian, and Arabic languages.
Trengo integrates with Shopify, Salesforce, HubSpot, Pipedrive, and several others.
Yes, Trengo has a mobile app for iOS and Android devices.
The Trengo price starts at $133/month for the Essentials plan, $196/month for the Boost plan, and $329/month for the Pro plan. The software also offers a custom quote Enterprise plan.
The typical users of Trengo are those in the retail, automotive, banking, e-commerce, hospitality, and energy industries.
Trengo offers support through chat, email, phone, video tutorials, and a knowledge base.