Overview

Weave software streamlines communication for healthcare practices by combining phone, text, email, and scheduling tools in one platform. It can take time to fully customize settings to fit specific workflows. Overall, its ability to simplify patient interactions and improve office efficiency makes it a strong everyday solution.

Weave Software Specifications

Ticket Management

Live Chat

Omnichannel Support

CRM Integration

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What Is Weave Software?

Weave is a communication and payments platform tailored for small to medium-sized healthcare practices, including dental, optometry, and medical offices. It addresses challenges like missed appointments, delayed payments, and fragmented communication by unifying patient interactions into a single system. Useful as a tool for patient engagement and practice management software, Weave supports practices in strengthening patient relationships and streamlining daily operations.

Weave Software Pricing

Weave software cost offers three packages:

  • Ultimate
  • Elite
  • Pro
The cost of Weave software depends on the individual requirements of your practice. Users can get pricing options based on the plan that aligns with their needs.

Weave Software Integrations

Weave software seamlessly integrates with various popular applications, including:

  • Advanced MD
  • Cloud9 software
  • CurveDental
  • DentiMax
  • Dentrix
  • Eaglesoft
  • IntroMed
Watch a free Weave software demo to learn more about its integrations.

Who Is Weave Software For?

The software is suitable for small and medium-sized companies across various industries, such as:

  • Dental practices
  • Optometry clinics
  • Veterinary clinics
  • Medical offices
  • Plastic surgery centers
  • Physical therapy clinics
  • Medical spas

Is Weave Software Right For You?

Weave software helps businesses build stronger client relationships, reduce no-shows, speed up payments, and improve daily efficiency. It centralizes communication, saves staff time, and supports better customer experiences. For small and mid-sized healthcare and service providers, it’s a practical way to simplify operations and keep teams more connected and responsive.

Still not sure if Weave Software is right for you? Contact our customer support team at (661) 384-7070 — they’re ready to assist you in finding the right solution for your needs.

Weave Software Features

Weave’s online scheduling enables patients to book appointments directly from your website, reducing phone traffic and administrative workload. It integrates seamlessly with your calendar, helping to fill gaps automatically and keep your schedule optimized.

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The software’s Call Intelligence uses AI to transcribe and analyze patient calls, detecting sentiment and identifying missed revenue opportunities. This feature helps practices improve communication strategies and make data-driven decisions to enhance patient interactions.

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Weave’s automated reminders reduce no-shows by sending personalized appointment notifications via text or email. Patients can confirm appointments with a simple reply, streamlining the scheduling process and improving attendance rates.

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This feature enables practices to create and send professional emails using AI-generated content and templates. It helps in promoting services, sharing updates, and maintaining patient engagement with minimal effort.

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Weave’s digital forms enable practices to digitize patient intake processes, reducing paperwork and manual data entry. Customizable templates make it easy to collect necessary information efficiently, enhancing the patient experience. ​

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Pros And Cons of Weave Software

Pros

  • Many users find Weave easy to set up and navigate

  • Combines texting, calling, and emailing, streamlining patient interactions

  • Allows staff to manage communications and schedules remotely

  • Weave frequently adds new features based on user feedback

  • Streamlines patient intake processes, minimizing paperwork

Cons

  • Some users report difficulties in reaching support

  • Problems integrating with certain practice management systems have been noted

  • Instances of software crashes and glitches affecting daily operations

  • Certain features may lack the flexibility to tailor to specific practice needs

Weave Software Reviews

Total 18 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

17%

3

Stars

11%

2

Stars

6%

1

Stars

11%

Share your experience

S

Samantha

Veterinary, 51-100 employees

More than a year

5.0
Apr 01, 2025

An exceptional product in every way

Pros

We have been clients for several years and the service has been excellent. It's easy to use and the customer service is great.

Cons

No issues so far. We had a positive experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Diane

Health, Wellness and Fitness, 1-10 employees

More than a year

1.0
Apr 01, 2025

Think carefully before making a decision

Pros

Initially the sales pitch sounded great and it promised to make life easier but there were quite a few things they did not mention upfront.

Cons

There is no direct way to speak to a supervisor. I had to go through multiple tech support tiers and after waiting on the phone for 90 minutes, my issue still was not resolved. They only give you 100 forms, which is something they don not tell you during the sales process. As a busy dental office with 40 years of experience, having great tech support is a must!

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

H

Henry

Veterinary, 1-10 employees

Less than 6 months

2.0
Apr 01, 2025

They claim it's mobile-friendly but it's not

Pros

The office and desktop functionality is fantastic and it integrates seamlessly with my practice management system, its good.

Cons

I was assured that this service would work well for my mobile business and I explained in detail how I handle communication while on the go. While I was aware of a few limitations such as not being able to use my vehicle controls to make and receive calls, I decided to give it a try. Unfortunately what I experienced was a system that became glitchy when in motion, frequently freezing my phone and forcing me to restart it multiple times to get it working again. Navigating through the menu for voicemail, calls and messages was cumbersome and not ideal while driving. Also you will need mobile WiFi to prevent dropped calls or delays but even with that, I still experienced issues.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

2

Functionality

5

Frequently Asked Questions

Weave software price depends on varying business needs. Users can get a custom quote accordingly.

Weave software supports English.

Weavesoftware integrates with DentiMax, Dentrix, Eaglesoft, and IntroMed.

Yes, Weave software offers an API.

Weave software is used by medical spas, dental practices, and medical offices.

Weave software offers phone support, email, chat, FAQS, and Knowledge Base.

Yes, Weave software has a mobile app.