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Overview

Weave software streamlines communication for healthcare practices by combining phone, text, email, and scheduling tools in one platform. It can take time to fully customize settings to fit specific workflows. Overall, its ability to simplify patient interactions and improve office efficiency makes it a strong everyday solution.

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Overall Rating

Based on 19 users reviews

3.9

Rating Distribution

Positive

68%

Neutral

21%

Negative

11%

Starting Price
Custom

Weave Software Specifications

Ticket Management

Live Chat

Omnichannel Support

CRM Integration

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What Is Weave Software?

Weave is a communication and payments platform tailored for small to medium-sized healthcare practices, including dental, optometry, and medical offices. It addresses challenges like missed appointments, delayed payments, and fragmented communication by unifying patient interactions into a single system. Useful as a tool for patient engagement and practice management software, Weave supports practices in strengthening patient relationships and streamlining daily operations.

Weave Software Pricing

Weave software cost offers three packages:

  • Ultimate
  • Elite
  • Pro
The cost of Weave software depends on the individual requirements of your practice. Users can get pricing options based on the plan that aligns with their needs.

Weave Software Integrations

Weave software seamlessly integrates with various popular applications, including:

  • Advanced MD
  • Cloud9 software
  • CurveDental
  • DentiMax
  • Dentrix
  • Eaglesoft
  • IntroMed
Watch a free Weave software demo to learn more about its integrations.

Who Is Weave Software For?

The software is suitable for small and medium-sized companies across various industries, such as:

  • Dental practices
  • Optometry clinics
  • Veterinary clinics
  • Medical offices
  • Plastic surgery centers
  • Physical therapy clinics
  • Medical spas

Is Weave Software Right For You?

Weave software helps businesses build stronger client relationships, reduce no-shows, speed up payments, and improve daily efficiency. It centralizes communication, saves staff time, and supports better customer experiences. For small and mid-sized healthcare and service providers, it’s a practical way to simplify operations and keep teams more connected and responsive.

Still not sure if Weave Software is right for you? Contact our customer support team at (661) 384-7070 — they’re ready to assist you in finding the right solution for your needs.

Weave Software Features

Weave’s online scheduling enables patients to book appointments directly from your website, reducing phone traffic and administrative workload. It integrates seamlessly with your calendar, helping to fill gaps automatically and keep your schedule optimized.

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The software’s Call Intelligence uses AI to transcribe and analyze patient calls, detecting sentiment and identifying missed revenue opportunities. This feature helps practices improve communication strategies and make data-driven decisions to enhance patient interactions.

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Weave’s automated reminders reduce no-shows by sending personalized appointment notifications via text or email. Patients can confirm appointments with a simple reply, streamlining the scheduling process and improving attendance rates.

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This feature enables practices to create and send professional emails using AI-generated content and templates. It helps in promoting services, sharing updates, and maintaining patient engagement with minimal effort.

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Weave’s digital forms enable practices to digitize patient intake processes, reducing paperwork and manual data entry. Customizable templates make it easy to collect necessary information efficiently, enhancing the patient experience. ​

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Pros And Cons of Weave Software

Pros

  • Many users find Weave easy to set up and navigate

  • Combines texting, calling, and emailing, streamlining patient interactions

  • Allows staff to manage communications and schedules remotely

  • Weave frequently adds new features based on user feedback

  • Streamlines patient intake processes, minimizing paperwork

Cons

  • Some users report difficulties in reaching support

  • Problems integrating with certain practice management systems have been noted

  • Instances of software crashes and glitches affecting daily operations

  • Certain features may lack the flexibility to tailor to specific practice needs

Weave Software Reviews

Total 19 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

16%

3

Stars

11%

2

Stars

11%

1

Stars

11%

Share your experience

DB

David Beach

TeamBraces, 1-10 employees

Less than 6 months

2.0
March 2026

This has been the most painful migration we have ever experienced.

Pros

All the promises that came from our sales rep when he came in to discuss the product. We were all so excited about it and were prepared for the learning curve until we were up to speed.

Cons

Then we got the product. There was no follow through after we signed the contract. The onboarding process was an absolute fiasco with the Sales man who disappeared after we signed and Onboard rep who never once answered his phone and would not return phone calls.. He occasionally would send an email acknowledging he received your call and then would point us at a random support article that had nothing to do with the issue we were having. They ported us before they finished onboarding us ... and then day one we couldn't take credit card payments from clients. When we called the non existent tech support all they could do is send a message to some other Team who would reach out some time the next day. Then when they didn't and we called back they again said no one was avail to help right now. The Doctor has watched out frustration with these guys for several weeks now and is ready to pull the plug. I am so very disappointed . The product might be all that the sales literature says it is... but the implementation and product support are non existent.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

1

Functionality

4

S

Samantha

Veterinary, 51-100 employees

More than a year

5.0
April 2025

An exceptional product in every way

Pros

We have been clients for several years and the service has been excellent. It's easy to use and the customer service is great.

Cons

No issues so far. We had a positive experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Diane

Health, Wellness and Fitness, 1-10 employees

More than a year

1.0
April 2025

Think carefully before making a decision

Pros

Initially the sales pitch sounded great and it promised to make life easier but there were quite a few things they did not mention upfront.

Cons

There is no direct way to speak to a supervisor. I had to go through multiple tech support tiers and after waiting on the phone for 90 minutes, my issue still was not resolved. They only give you 100 forms, which is something they don not tell you during the sales process. As a busy dental office with 40 years of experience, having great tech support is a must!

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

Frequently Asked Questions

Weave software price depends on varying business needs. Users can get a custom quote accordingly.

Weave software supports English.

Weavesoftware integrates with DentiMax, Dentrix, Eaglesoft, and IntroMed.

Yes, Weave software offers an API.

Weave software is used by medical spas, dental practices, and medical offices.

Weave software offers phone support, email, chat, FAQS, and Knowledge Base.

Yes, Weave software has a mobile app.