Last Updated
Overview
Weave software streamlines communication for healthcare practices by combining phone, text, email, and scheduling tools in one platform. It can take time to fully customize settings to fit specific workflows. Overall, its ability to simplify patient interactions and improve office efficiency makes it a strong everyday solution.
Overall Rating
Based on 19 users reviews
3.9
Rating Distribution
Positive
68%
Neutral
21%
Negative
11%
Starting Price
Custom
Weave Software Specifications
- Ticket Management
- Live Chat
- Omnichannel Support
- CRM Integration
What Is Weave Software?
Weave is a communication and payments platform tailored for small to medium-sized healthcare practices, including dental, optometry, and medical offices. It addresses challenges like missed appointments, delayed payments, and fragmented communication by unifying patient interactions into a single system. Useful as a tool for patient engagement and practice management software, Weave supports practices in strengthening patient relationships and streamlining daily operations.
Weave Software Pricing
Weave software cost offers three packages:
- Ultimate
- Elite
- Pro
Weave Software Integrations
Weave software seamlessly integrates with various popular applications, including:
- Advanced MD
- Cloud9 software
- CurveDental
- DentiMax
- Dentrix
- Eaglesoft
- IntroMed
Who Is Weave Software For?
The software is suitable for small and medium-sized companies across various industries, such as:
- Dental practices
- Optometry clinics
- Veterinary clinics
- Medical offices
- Plastic surgery centers
- Physical therapy clinics
- Medical spas
Is Weave Software Right For You?
Weave software helps businesses build stronger client relationships, reduce no-shows, speed up payments, and improve daily efficiency. It centralizes communication, saves staff time, and supports better customer experiences. For small and mid-sized healthcare and service providers, it’s a practical way to simplify operations and keep teams more connected and responsive.
Still not sure if Weave Software is right for you? Contact our customer support team at (661) 384-7070 — they’re ready to assist you in finding the right solution for your needs.
Weave Software Features
Online Scheduling
Weave’s online scheduling enables patients to book appointments directly from your website, reducing phone traffic and administrative workload. It integrates seamlessly with your calendar, helping to fill gaps automatically and keep your schedule optimized.
Call Intelligence
The software’s Call Intelligence uses AI to transcribe and analyze patient calls, detecting sentiment and identifying missed revenue opportunities. This feature helps practices improve communication strategies and make data-driven decisions to enhance patient interactions.
Reminders
Weave’s automated reminders reduce no-shows by sending personalized appointment notifications via text or email. Patients can confirm appointments with a simple reply, streamlining the scheduling process and improving attendance rates.
Email Marketing
This feature enables practices to create and send professional emails using AI-generated content and templates. It helps in promoting services, sharing updates, and maintaining patient engagement with minimal effort.
Digital Forms
Weave’s digital forms enable practices to digitize patient intake processes, reducing paperwork and manual data entry. Customizable templates make it easy to collect necessary information efficiently, enhancing the patient experience.
Pros And Cons of Weave Software
Pros
Many users find Weave easy to set up and navigate
Combines texting, calling, and emailing, streamlining patient interactions
Allows staff to manage communications and schedules remotely
Weave frequently adds new features based on user feedback
Streamlines patient intake processes, minimizing paperwork
Cons
Some users report difficulties in reaching support
Problems integrating with certain practice management systems have been noted
Instances of software crashes and glitches affecting daily operations
Certain features may lack the flexibility to tailor to specific practice needs
Weave Software Reviews
Total 19 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars16%
3
Stars11%
2
Stars11%
1
Stars11%
Share your experience
TeamBraces, 1-10 employees
Less than 6 months
“This has been the most painful migration we have ever experienced. ”
Pros
All the promises that came from our sales rep when he came in to discuss the product. We were all so excited about it and were prepared for the learning curve until we were up to speed.
Cons
Then we got the product. There was no follow through after we signed the contract. The onboarding process was an absolute fiasco with the Sales man who disappeared after we signed and Onboard rep who never once answered his phone and would not return phone calls.. He occasionally would send an email acknowledging he received your call and then would point us at a random support article that had nothing to do with the issue we were having. They ported us before they finished onboarding us ... and then day one we couldn't take credit card payments from clients. When we called the non existent tech support all they could do is send a message to some other Team who would reach out some time the next day. Then when they didn't and we called back they again said no one was avail to help right now. The Doctor has watched out frustration with these guys for several weeks now and is ready to pull the plug. I am so very disappointed . The product might be all that the sales literature says it is... but the implementation and product support are non existent.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
1
Functionality
4
Veterinary, 51-100 employees
More than a year
“An exceptional product in every way”
Pros
We have been clients for several years and the service has been excellent. It's easy to use and the customer service is great.
Cons
No issues so far. We had a positive experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Think carefully before making a decision”
Pros
Initially the sales pitch sounded great and it promised to make life easier but there were quite a few things they did not mention upfront.
Cons
There is no direct way to speak to a supervisor. I had to go through multiple tech support tiers and after waiting on the phone for 90 minutes, my issue still was not resolved. They only give you 100 forms, which is something they don not tell you during the sales process. As a busy dental office with 40 years of experience, having great tech support is a must!
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Frequently Asked Questions
What types of pricing plans does Weave software offer?
Weave software price depends on varying business needs. Users can get a custom quote accordingly.
What language does Weave software support?
Weave software supports English.
What other apps does Weave integrate with?
Weavesoftware integrates with DentiMax, Dentrix, Eaglesoft, and IntroMed.
Does Weave software offer an API?
Yes, Weave software offers an API.
Who are the typical users of Weave software?
Weave software is used by medical spas, dental practices, and medical offices.
What level of support does Weave offer?
Weave software offers phone support, email, chat, FAQS, and Knowledge Base.
Does Weave software have a mobile app?
Yes, Weave software has a mobile app.