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Overview
Wrangle centralizes internal ticketing and approvals directly within Slack. While it requires a minimum of three billed agents, its ability to transform chaotic chats into structured workflows and automated task lists significantly boosts team efficiency. Overall, Wrangle’s seamless integration makes it a compelling choice for operational clarity.
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Starting Price
Custom
Wrangle Specifications
- Escalation Management
- SLA Management
- Internal Ticketing
- Workflow Automation
What Is Wrangle?
Wrangle serves as a dedicated workflow automation platform built specifically for teams operating in Slack. It transforms unstructured messages into tracked tickets and streamlined approval processes for departments like IT, HR, and Finance. By automating intake forms and repetitive tasks, it prevents requests from slipping through the cracks and provides managers with real-time visibility into team performance, ensuring operations run smoothly without leaving the chat interface.
Wrangle Pricing
Wrangle offers multiple plans for the users according to their needs which include with a 14 day free trial:
- Pro Plan: $46/agent/month
- Scale Plan: $70/agent/month
- Enterprise Plan: Custom pricing
Disclaimer: The pricing is subject to change.
Wrangle Integrations
The software supports integration with multiple systems and platforms, such as:
- Slack software
- Zendesk
- Jira software
- Notion software
- Zapier
Who Is Wrangle For?
Wrangle software is ideal for a wide range of industries and sectors, including:
- Information technology
- Human resources
- Finance and operations
- Sales and marketing
- Customer success
- Legal teams
- Product engineering
Is Wrangle Right For You?
Wrangle is the perfect fit for organizations that rely heavily on Slack but struggle with lost requests and undefined approval chains. Its standout feature is the no-code visual workflow builder, which allows teams to instantly formalize processes without technical support. Wrangle has been featured by Slack as a top app, validating its ability to turn communication channels into productivity engines.
Still doubtful if Wrangle is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.
Wrangle Features
Visual Workflow Builder
Design complex intake forms and approval paths using a simple drag-and-drop interface. This feature allows non-technical users to define specific steps, conditions, and assignees, ensuring that every request follows a standardized protocol from initiation to completion without writing any code.
Slack-Based Ticketing
Convert casual chat messages into tracked tickets instantly to prevent requests from being lost in the noise. Users can fill out customizable forms directly within the chat window, keeping the entire team focused in one place while maintaining organized records of all issues.
Automated Approvals
Streamline decision-making by configuring sequential or parallel approval stages for various business processes. Reviewers receive notifications directly in their workflow, allowing them to approve or reject items with a single click, which drastically reduces the turnaround time for critical operational tasks.
Cross-Platform Task Syncing
Automatically generates and synchronizes tasks across different systems when a workflow reaches a specific stage. This ensures that handoffs between departments are seamless, and that work is accurately reflected in external project management tools without requiring manual data entry.
Real-Time Reporting
Gain actionable insights into team efficiency and process bottlenecks through detailed analytics dashboards. Managers can track ticket volume, resolution times, and approval speeds, providing the hard data needed to optimize workflows and demonstrate the return on investment of internal service teams.
Pros And Cons of Wrangle
Pros
Task completion reminders keep inter-team collaboration on track
Intuitive no-code workflow designer
Automated reminders prevent delays
Cons
Customer support time may vary at times
Ability to edit a form after submission, or more complex conditional logic might be limited
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Frequently Asked Questions
Does Wrangle have a mobile app?
No, Wrangle does not offer a dedicated mobile app.
Does Wrangle offer an API?
Yes, Wrangle does offer an API.
What other apps does Wrangle integrate with?
It integrates with Slack, Zendesk, Jira, Notion, and Zapier.
What types of pricing plans does Wrangle offer?
Wrangle offers the Pro Plan priced at $46/agent/month, the Scale Plan at $70/agent/ month, and the Enterprise Plan which uses custom pricing. Get a detailed Wrangle cost breakdown tailored to your specific requirements.
What language does Wrangle support?
The platform interface primarily supports English language.
Who are the typical users of Wrangle?
Typical users include IT, HR, finance, sales, marketing, and customer success teams.
What level of support does Wrangle offer?
Wrangle offers support via email and live chat support.