Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud Reviews

Claimed

Claimed

Total 23 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

30%

3

Stars

4%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Abhishek

Computer & Network Security, 11-50 employees

More than a year

5.0
August 2024

Best EDR + Backup solution

Pros

This tool serves as a great way to backup, manage and safeguard endpoints. It stands out as one of the best options for backups while EDR provides excellent alerts and status updates for all client devices on a single page. Running patches is easy and URL filtering performs effectively on enabled workloads.

Cons

Limited support for Mac oS devices makes provisioning Mac devices tricky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Russell

Computer Software, 1-10 employees

More than a year

4.0
August 2024

Has good potential, but needs improvement in alerts to be a viable solution

Pros

I find it simple to set up and operate and managing multiple tenants is hassle-free.

Cons

When backups fail or encounter errors, notifications do not always come through, which raises concerns.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

4

Functionality

7

S

Stacy

Information Technology and Services, 1-10 employees

More than a year

5.0
July 2024

Acronis Review

Pros

I appreciate the simplicity and dependability of the software.

Cons

Occasionally, the dashboard takes a while to load.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gabor

Telecommunications, 500+ employees

More than a year

4.0
April 2023

Useful for PC configuration (image backup and restore)

Pros

The backup operation remains relatively light, resulting in minimal resource usage even on lower spec servers. Agents install effortlessly, and the interface is easy to navigate. Many features contribute to the security of my data.

Cons

Email notifications are sent after the backup but if the server fails these notifications do not arrive. It would be beneficial for the cloud side to send an alert if the backup does not occur at the scheduled time. The pricing is reasonable and the operation is simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sam

Information Technology and Services, 11-50 employees

More than a year

5.0
March 2023

Decent Back up Service

Pros

When the backup functions, it does so efficiently. The support team was helpful during the one instance I required assistance.

Cons

The initial setup for backup plans and creating a new client can be confusing, with backup error messages sometimes lacking clarity.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

R

Ra

Wholesale, 101-500 employees

More than a year

4.0
January 2023

Good Backup Program, but constantly loses connection to server.

Pros

The program offers various backup options including Full Backup, Chain Backup, Differential Backup and Incremental Backup, allowing me to select specific files or folders for backup.

Cons

This program is used to back up laptops to NAS, but it loses connection to the backup location if the laptop is outside the office for an extended period, typically about a month. In those cases, the support team needs to assist users in resetting the Acronis settings.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

N

Nitesh

Internet, 101-500 employees

More than a year

5.0
January 2023

Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data

Pros

Acronis delivers data security both through backup solutions and protection against ransomware attacks. The overall experience has been engaging. Ransomware protection and a wide range of supported workloads are highlights.

Cons

There are hardly any features to dislike this solution is significantly ahead of its competitors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Benjamin

Mining & Metals, 51-100 employees

Less than a year

5.0
December 2022

Simple and yet powerful backup software

Pros

It assists in providing an additional layer of data security and data loss prevention for my Google Workspace environment. Deployment to end user clients for encrypted cloud backups is very easy. Support is prompt and dedicated to helping find solutions or suggesting improvements to the development team.

Cons

Nothing negative to report the implementation is easy, and customer support is fast and dedicated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Internet, 1-10 employees

More than a year

1.0
November 2022

No longer fit for purpose

Pros

The solution used to be excellent, but over the past year or two, the service has gradually declined.

Cons

The service used to back up servers, Microsoft 365 and desktop machines, but the Acronis agent caused two virtual servers to become unbootable. Support was virtually nonexistent and a week was spent diagnosing the issue, which turned out to be the agent software. During that time, attempts to restore one server also failed, leading to a decision to move away from Acronis, as it cannot be relied on in emergencies. Days can pass before the support team responds to tickets, which is unacceptable when a server is down due to their product. The agent issue remained unresolved after over two weeks of back and forth, resulting in only four or five responses.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

5

B

Bart

Information Technology and Services, 11-50 employees

More than a year

5.0
October 2022

Acronis, more than backup

Pros

The comprehensive feature list is impressive it has evolved beyond just a backup tool into a complete solution that functions well. The endpoint protection is a valuable addition. Backup and disaster recovery processes operate smoothly and are easy to manage.

Cons

No complaints exist overall happiness with this software remains.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G

Georgi

Information Technology and Services, 51-100 employees

More than a year

5.0
July 2022

Acronis Cyber Protect Cloud review

Pros

This is an all-in-one complex solution that combines multiple functionalities into a single centralized control panel.

Cons

Cannot identify any drawbacks with this solution.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Entertainment, 1-10 employees

More than a year

4.0
June 2022

A good option

Pros

This came included with my package. I have not encountered any issues, which may suggest that it is functioning well.

Cons

A lingering concern is feeling completely assured that it is performing its task effectively.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Amar

Retail, 500+ employees

More than a year

5.0
March 2022

Best product for Data Backup and Recovery

Pros

Set up and use with servers for backup and recovery are pretty easy.

Cons

Backup over the cloud consumes internet bandwidth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

John

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
March 2022

Acronis Cyber Protect Cloud

Pros

The simplicity in downloading and installing the product, coupled with its exceptional pricing, stands out.

Cons

Nothing encountered that would lead to dislike of the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eli

Information Technology and Services, 11-50 employees

More than a year

4.0
June 2021

Peace of Mind Without a Lot of Management

Pros

Acronis Cyber Backup Cloud ensures that all critical systems are backed up and secured. The cloud backup feature allows for backups to complete from anywhere without worrying about physical drive connections.

Cons

Depending on internet connection speed, backups can take a long time or may not complete at all, so ensuring all users have adequate internet access is crucial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Music, 1-10 employees

Less than 6 months

4.0
February 2021

Reliant but rather expensive

Pros

Coverage extends to up to five devices which importantly includes mobile devices. The 500GB capacity is more than adequate for a personal user and their data protection policies are transparent and clear.

Cons

The pricing feels relatively high compared to other options and the minimum commitment of 12 months requires a significant commitment to this product.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

8

Functionality

8

W

Walter

International Trade and Development, 1-10 employees

More than a year

3.0
December 2020

Easy to set up but difficult when needed

Pros

Setting up and starting to back up my data and files is very simple. This product is usually highly rated.

Cons

Not very easy to find specific backed up files and the restore process can be complicated.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

8

A

Anonymous

Information Services, 500+ employees

More than a year

5.0
September 2020

Acronis Backup Restore

Pros

The Acronis interface is accessible, connecting to servers without issues. Scheduling and restoring functionality is really simple.

Cons

The interface can be slow if used during peak hours, running backups during offpeak times helps resolve this issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

W

William

Information Technology and Services, 1-10 employees

More than a year

5.0
April 2020

Very flexible backup and recovery package

Pros

I have tested most business backup solutions available. Acronis strikes the perfect balance in terms of features and availability. It supports multiple platforms and is flexible regarding the types of backups (full, incremental, differential), retention policies and storage destinations.

Cons

Although it can restore to a virtual machine, testing this beforehand is advisable as some preparation is needed to ensure a VM restore functions correctly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

J

Jeff

Information Technology and Services, 11-50 employees

More than a year

4.0
December 2019

Acronis for MSPs

Pros

Adding clients and installing agents is very simple.

Cons

If used from distribution rather than directly reaching support can be somewhat challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10