Acronis Cyber Protect Cloud Reviews
23 Review(s)
softwareOverall Rating
4.4
23 Review(s)
Rating Distribution
5
(14)
4
(7)
3
(1)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
4.4
23 Review(s)
Rating Distribution
5
(14)
4
(7)
3
(1)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Best EDR + Backup solution
Best EDR + Backup solution
Pros
This tool serves as a great way to backup, manage and safeguard endpoints. It stands out as one of the best options for backups while EDR provides excellent alerts and status updates for all client devices on a single page. Running patches is easy and URL filtering performs effectively on enabled workloads.
Cons
Limited support for Mac oS devices makes provisioning Mac devices tricky.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abhishek
Computer & Network Security, 11-50 employees
More than a year
August 2024
Has good potential, but needs improvement in alerts to be a viable solution
Has good potential, but needs improvement in alerts to be a viable solution
Pros
I find it simple to set up and operate and managing multiple tenants is hassle-free.
Cons
When backups fail or encounter errors, notifications do not always come through, which raises concerns.
Ease of use
8
Value for money
7
Customer Support
4
Functionality
7
Russell
Computer Software, 1-10 employees
More than a year
August 2024
Acronis Review
Acronis Review
Pros
I appreciate the simplicity and dependability of the software.
Cons
Occasionally, the dashboard takes a while to load.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacy
Information Technology and Services, 1-10 employees
More than a year
July 2024
Useful for PC configuration (image backup and restore)
Useful for PC configuration (image backup and restore)
Pros
The backup operation remains relatively light, resulting in minimal resource usage even on lower spec servers. Agents install effortlessly, and the interface is easy to navigate. Many features contribute to the security of my data.
Cons
Email notifications are sent after the backup but if the server fails these notifications do not arrive. It would be beneficial for the cloud side to send an alert if the backup does not occur at the scheduled time. The pricing is reasonable and the operation is simple.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Gabor
Telecommunications, 500+ employees
More than a year
April 2023
Decent Back up Service
Decent Back up Service
Pros
When the backup functions, it does so efficiently. The support team was helpful during the one instance I required assistance.
Cons
The initial setup for backup plans and creating a new client can be confusing, with backup error messages sometimes lacking clarity.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Sam
Information Technology and Services, 11-50 employees
More than a year
March 2023
Good Backup Program, but constantly loses connection to server.
Good Backup Program, but constantly loses connection to server.
Pros
The program offers various backup options including Full Backup, Chain Backup, Differential Backup and Incremental Backup, allowing me to select specific files or folders for backup.
Cons
This program is used to back up laptops to NAS, but it loses connection to the backup location if the laptop is outside the office for an extended period, typically about a month. In those cases, the support team needs to assist users in resetting the Acronis settings.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Ra
Wholesale, 101-500 employees
More than a year
January 2023
Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data
Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data
Pros
Acronis delivers data security both through backup solutions and protection against ransomware attacks. The overall experience has been engaging. Ransomware protection and a wide range of supported workloads are highlights.
Cons
There are hardly any features to dislike this solution is significantly ahead of its competitors.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nitesh
Internet, 101-500 employees
More than a year
January 2023
Simple and yet powerful backup software
Simple and yet powerful backup software
Pros
It assists in providing an additional layer of data security and data loss prevention for my Google Workspace environment. Deployment to end user clients for encrypted cloud backups is very easy. Support is prompt and dedicated to helping find solutions or suggesting improvements to the development team.
Cons
Nothing negative to report the implementation is easy, and customer support is fast and dedicated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benjamin
Mining & Metals, 51-100 employees
Less than a year
December 2022
No longer fit for purpose
No longer fit for purpose
Pros
The solution used to be excellent, but over the past year or two, the service has gradually declined.
Cons
The service used to back up servers, Microsoft 365 and desktop machines, but the Acronis agent caused two virtual servers to become unbootable. Support was virtually nonexistent and a week was spent diagnosing the issue, which turned out to be the agent software. During that time, attempts to restore one server also failed, leading to a decision to move away from Acronis, as it cannot be relied on in emergencies. Days can pass before the support team responds to tickets, which is unacceptable when a server is down due to their product. The agent issue remained unresolved after over two weeks of back and forth, resulting in only four or five responses.
Ease of use
3
Value for money
1
Customer Support
1
Functionality
5
James
Internet, 1-10 employees
More than a year
November 2022
Acronis, more than backup
Acronis, more than backup
Pros
The comprehensive feature list is impressive it has evolved beyond just a backup tool into a complete solution that functions well. The endpoint protection is a valuable addition. Backup and disaster recovery processes operate smoothly and are easy to manage.
Cons
No complaints exist overall happiness with this software remains.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bart
Information Technology and Services, 11-50 employees
More than a year
October 2022
Acronis Cyber Protect Cloud review
Acronis Cyber Protect Cloud review
Pros
This is an all-in-one complex solution that combines multiple functionalities into a single centralized control panel.
Cons
Cannot identify any drawbacks with this solution.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Georgi
Information Technology and Services, 51-100 employees
More than a year
July 2022
A good option
A good option
Pros
This came included with my package. I have not encountered any issues, which may suggest that it is functioning well.
Cons
A lingering concern is feeling completely assured that it is performing its task effectively.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Entertainment, 1-10 employees
More than a year
June 2022
Best product for Data Backup and Recovery
Best product for Data Backup and Recovery
Pros
Set up and use with servers for backup and recovery are pretty easy.
Cons
Backup over the cloud consumes internet bandwidth.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amar
Retail, 500+ employees
More than a year
March 2022
Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud
Pros
The simplicity in downloading and installing the product, coupled with its exceptional pricing, stands out.
Cons
Nothing encountered that would lead to dislike of the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Information Technology and Services, 51-100 employees
Less than 6 months
March 2022
Peace of Mind Without a Lot of Management
Peace of Mind Without a Lot of Management
Pros
Acronis Cyber Backup Cloud ensures that all critical systems are backed up and secured. The cloud backup feature allows for backups to complete from anywhere without worrying about physical drive connections.
Cons
Depending on internet connection speed, backups can take a long time or may not complete at all, so ensuring all users have adequate internet access is crucial.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Eli
Information Technology and Services, 11-50 employees
More than a year
June 2021
Reliant but rather expensive
Reliant but rather expensive
Pros
Coverage extends to up to five devices which importantly includes mobile devices. The 500GB capacity is more than adequate for a personal user and their data protection policies are transparent and clear.
Cons
The pricing feels relatively high compared to other options and the minimum commitment of 12 months requires a significant commitment to this product.
Ease of use
10
Value for money
5
Customer Support
8
Functionality
8
Anonymous
Music, 1-10 employees
Less than 6 months
February 2021
Easy to set up but difficult when needed
Easy to set up but difficult when needed
Pros
Setting up and starting to back up my data and files is very simple. This product is usually highly rated.
Cons
Not very easy to find specific backed up files and the restore process can be complicated.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
8
Walter
International Trade and Development, 1-10 employees
More than a year
December 2020
Acronis Backup Restore
Acronis Backup Restore
Pros
The Acronis interface is accessible, connecting to servers without issues. Scheduling and restoring functionality is really simple.
Cons
The interface can be slow if used during peak hours, running backups during offpeak times helps resolve this issue.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Information Services, 500+ employees
More than a year
September 2020
Very flexible backup and recovery package
Very flexible backup and recovery package
Pros
I have tested most business backup solutions available. Acronis strikes the perfect balance in terms of features and availability. It supports multiple platforms and is flexible regarding the types of backups (full, incremental, differential), retention policies and storage destinations.
Cons
Although it can restore to a virtual machine, testing this beforehand is advisable as some preparation is needed to ensure a VM restore functions correctly.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
William
Information Technology and Services, 1-10 employees
More than a year
April 2020
Acronis for MSPs
Acronis for MSPs
Pros
Adding clients and installing agents is very simple.
Cons
If used from distribution rather than directly reaching support can be somewhat challenging.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jeff
Information Technology and Services, 11-50 employees
More than a year
December 2019
Exceptional Software, World-Class Product
Exceptional Software, World-Class Product
Pros
I have find the software very easy to use. The brand has a good reputation and it is reliable.
Cons
The product has no flaws and no disadvantages to using it can be identified.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan A.
Research, 1-10 employees
Less than 6 months
November 2019
The partner of ours that drives the most growth
The partner of ours that drives the most growth
Pros
Acronis provides backup and disaster recovery services ranging from basic local backups to encrypted, virtualizable backups both locally and in the cloud. Support is excellent. Acronis regularly introduces new disaster recovery solutions that are affordable for clients. Their backup and disaster recovery capabilities have driven significant growth over recent years.
Cons
The website requires several clicks but significant improvements to the web portal have been observed over time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DANIEL
Computer Networking, 11-50 employees
More than a year
November 2019
Dependable Cloud Backup
Dependable Cloud Backup
Pros
Acronis cloud backup is remarkably easy. The interface is clean and accessible and I appreciate the subscription model that allows payment for only what I need.
Cons
It can be somewhat cost prohibitive but overall it remains worthwhile.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brian
Marketing and Advertising, 1-10 employees
Less than 6 months
May 2019
Filters
Sort by:
Best EDR + Backup solution
Best EDR + Backup solution
Pros
This tool serves as a great way to backup, manage and safeguard endpoints. It stands out as one of the best options for backups while EDR provides excellent alerts and status updates for all client devices on a single page. Running patches is easy and URL filtering performs effectively on enabled workloads.
Cons
Limited support for Mac oS devices makes provisioning Mac devices tricky.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abhishek
Computer & Network Security, 11-50 employees
More than a year
August 2024
Has good potential, but needs improvement in alerts to be a viable solution
Has good potential, but needs improvement in alerts to be a viable solution
Pros
I find it simple to set up and operate and managing multiple tenants is hassle-free.
Cons
When backups fail or encounter errors, notifications do not always come through, which raises concerns.
Ease of use
8
Value for money
7
Customer Support
4
Functionality
7
Russell
Computer Software, 1-10 employees
More than a year
August 2024
Acronis Review
Acronis Review
Pros
I appreciate the simplicity and dependability of the software.
Cons
Occasionally, the dashboard takes a while to load.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacy
Information Technology and Services, 1-10 employees
More than a year
July 2024
Useful for PC configuration (image backup and restore)
Useful for PC configuration (image backup and restore)
Pros
The backup operation remains relatively light, resulting in minimal resource usage even on lower spec servers. Agents install effortlessly, and the interface is easy to navigate. Many features contribute to the security of my data.
Cons
Email notifications are sent after the backup but if the server fails these notifications do not arrive. It would be beneficial for the cloud side to send an alert if the backup does not occur at the scheduled time. The pricing is reasonable and the operation is simple.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Gabor
Telecommunications, 500+ employees
More than a year
April 2023
Decent Back up Service
Decent Back up Service
Pros
When the backup functions, it does so efficiently. The support team was helpful during the one instance I required assistance.
Cons
The initial setup for backup plans and creating a new client can be confusing, with backup error messages sometimes lacking clarity.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Sam
Information Technology and Services, 11-50 employees
More than a year
March 2023
Good Backup Program, but constantly loses connection to server.
Good Backup Program, but constantly loses connection to server.
Pros
The program offers various backup options including Full Backup, Chain Backup, Differential Backup and Incremental Backup, allowing me to select specific files or folders for backup.
Cons
This program is used to back up laptops to NAS, but it loses connection to the backup location if the laptop is outside the office for an extended period, typically about a month. In those cases, the support team needs to assist users in resetting the Acronis settings.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Ra
Wholesale, 101-500 employees
More than a year
January 2023
Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data
Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data
Pros
Acronis delivers data security both through backup solutions and protection against ransomware attacks. The overall experience has been engaging. Ransomware protection and a wide range of supported workloads are highlights.
Cons
There are hardly any features to dislike this solution is significantly ahead of its competitors.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nitesh
Internet, 101-500 employees
More than a year
January 2023
Simple and yet powerful backup software
Simple and yet powerful backup software
Pros
It assists in providing an additional layer of data security and data loss prevention for my Google Workspace environment. Deployment to end user clients for encrypted cloud backups is very easy. Support is prompt and dedicated to helping find solutions or suggesting improvements to the development team.
Cons
Nothing negative to report the implementation is easy, and customer support is fast and dedicated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benjamin
Mining & Metals, 51-100 employees
Less than a year
December 2022
No longer fit for purpose
No longer fit for purpose
Pros
The solution used to be excellent, but over the past year or two, the service has gradually declined.
Cons
The service used to back up servers, Microsoft 365 and desktop machines, but the Acronis agent caused two virtual servers to become unbootable. Support was virtually nonexistent and a week was spent diagnosing the issue, which turned out to be the agent software. During that time, attempts to restore one server also failed, leading to a decision to move away from Acronis, as it cannot be relied on in emergencies. Days can pass before the support team responds to tickets, which is unacceptable when a server is down due to their product. The agent issue remained unresolved after over two weeks of back and forth, resulting in only four or five responses.
Ease of use
3
Value for money
1
Customer Support
1
Functionality
5
James
Internet, 1-10 employees
More than a year
November 2022
Acronis, more than backup
Acronis, more than backup
Pros
The comprehensive feature list is impressive it has evolved beyond just a backup tool into a complete solution that functions well. The endpoint protection is a valuable addition. Backup and disaster recovery processes operate smoothly and are easy to manage.
Cons
No complaints exist overall happiness with this software remains.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bart
Information Technology and Services, 11-50 employees
More than a year
October 2022
Acronis Cyber Protect Cloud review
Acronis Cyber Protect Cloud review
Pros
This is an all-in-one complex solution that combines multiple functionalities into a single centralized control panel.
Cons
Cannot identify any drawbacks with this solution.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Georgi
Information Technology and Services, 51-100 employees
More than a year
July 2022
A good option
A good option
Pros
This came included with my package. I have not encountered any issues, which may suggest that it is functioning well.
Cons
A lingering concern is feeling completely assured that it is performing its task effectively.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Entertainment, 1-10 employees
More than a year
June 2022
Best product for Data Backup and Recovery
Best product for Data Backup and Recovery
Pros
Set up and use with servers for backup and recovery are pretty easy.
Cons
Backup over the cloud consumes internet bandwidth.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amar
Retail, 500+ employees
More than a year
March 2022
Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud
Pros
The simplicity in downloading and installing the product, coupled with its exceptional pricing, stands out.
Cons
Nothing encountered that would lead to dislike of the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Information Technology and Services, 51-100 employees
Less than 6 months
March 2022
Peace of Mind Without a Lot of Management
Peace of Mind Without a Lot of Management
Pros
Acronis Cyber Backup Cloud ensures that all critical systems are backed up and secured. The cloud backup feature allows for backups to complete from anywhere without worrying about physical drive connections.
Cons
Depending on internet connection speed, backups can take a long time or may not complete at all, so ensuring all users have adequate internet access is crucial.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Eli
Information Technology and Services, 11-50 employees
More than a year
June 2021
Reliant but rather expensive
Reliant but rather expensive
Pros
Coverage extends to up to five devices which importantly includes mobile devices. The 500GB capacity is more than adequate for a personal user and their data protection policies are transparent and clear.
Cons
The pricing feels relatively high compared to other options and the minimum commitment of 12 months requires a significant commitment to this product.
Ease of use
10
Value for money
5
Customer Support
8
Functionality
8
Anonymous
Music, 1-10 employees
Less than 6 months
February 2021
Easy to set up but difficult when needed
Easy to set up but difficult when needed
Pros
Setting up and starting to back up my data and files is very simple. This product is usually highly rated.
Cons
Not very easy to find specific backed up files and the restore process can be complicated.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
8
Walter
International Trade and Development, 1-10 employees
More than a year
December 2020
Acronis Backup Restore
Acronis Backup Restore
Pros
The Acronis interface is accessible, connecting to servers without issues. Scheduling and restoring functionality is really simple.
Cons
The interface can be slow if used during peak hours, running backups during offpeak times helps resolve this issue.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Information Services, 500+ employees
More than a year
September 2020
Very flexible backup and recovery package
Very flexible backup and recovery package
Pros
I have tested most business backup solutions available. Acronis strikes the perfect balance in terms of features and availability. It supports multiple platforms and is flexible regarding the types of backups (full, incremental, differential), retention policies and storage destinations.
Cons
Although it can restore to a virtual machine, testing this beforehand is advisable as some preparation is needed to ensure a VM restore functions correctly.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
William
Information Technology and Services, 1-10 employees
More than a year
April 2020
Acronis for MSPs
Acronis for MSPs
Pros
Adding clients and installing agents is very simple.
Cons
If used from distribution rather than directly reaching support can be somewhat challenging.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jeff
Information Technology and Services, 11-50 employees
More than a year
December 2019
Exceptional Software, World-Class Product
Exceptional Software, World-Class Product
Pros
I have find the software very easy to use. The brand has a good reputation and it is reliable.
Cons
The product has no flaws and no disadvantages to using it can be identified.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan A.
Research, 1-10 employees
Less than 6 months
November 2019
The partner of ours that drives the most growth
The partner of ours that drives the most growth
Pros
Acronis provides backup and disaster recovery services ranging from basic local backups to encrypted, virtualizable backups both locally and in the cloud. Support is excellent. Acronis regularly introduces new disaster recovery solutions that are affordable for clients. Their backup and disaster recovery capabilities have driven significant growth over recent years.
Cons
The website requires several clicks but significant improvements to the web portal have been observed over time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DANIEL
Computer Networking, 11-50 employees
More than a year
November 2019
Dependable Cloud Backup
Dependable Cloud Backup
Pros
Acronis cloud backup is remarkably easy. The interface is clean and accessible and I appreciate the subscription model that allows payment for only what I need.
Cons
It can be somewhat cost prohibitive but overall it remains worthwhile.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brian
Marketing and Advertising, 1-10 employees
Less than 6 months
May 2019