Acronis Cyber Protect Cloud

Best EDR + Backup solution

Pros

This tool serves as a great way to backup, manage and safeguard endpoints. It stands out as one of the best options for backups while EDR provides excellent alerts and status updates for all client devices on a single page. Running patches is easy and URL filtering performs effectively on enabled workloads.

Cons

Limited support for Mac oS devices makes provisioning Mac devices tricky.

Has good potential, but needs improvement in alerts to be a viable solution

Pros

I find it simple to set up and operate and managing multiple tenants is hassle-free.

Cons

When backups fail or encounter errors, notifications do not always come through, which raises concerns.

Acronis Review

Pros

I appreciate the simplicity and dependability of the software.

Cons

Occasionally, the dashboard takes a while to load.

Useful for PC configuration (image backup and restore)

Pros

The backup operation remains relatively light, resulting in minimal resource usage even on lower spec servers. Agents install effortlessly, and the interface is easy to navigate. Many features contribute to the security of my data.

Cons

Email notifications are sent after the backup but if the server fails these notifications do not arrive. It would be beneficial for the cloud side to send an alert if the backup does not occur at the scheduled time. The pricing is reasonable and the operation is simple.

Decent Back up Service

Pros

When the backup functions, it does so efficiently. The support team was helpful during the one instance I required assistance.

Cons

The initial setup for backup plans and creating a new client can be confusing, with backup error messages sometimes lacking clarity.

Good Backup Program, but constantly loses connection to server.

Pros

The program offers various backup options including Full Backup, Chain Backup, Differential Backup and Incremental Backup, allowing me to select specific files or folders for backup.

Cons

This program is used to back up laptops to NAS, but it loses connection to the backup location if the laptop is outside the office for an extended period, typically about a month. In those cases, the support team needs to assist users in resetting the Acronis settings.

Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data

Pros

Acronis delivers data security both through backup solutions and protection against ransomware attacks. The overall experience has been engaging. Ransomware protection and a wide range of supported workloads are highlights.

Cons

There are hardly any features to dislike this solution is significantly ahead of its competitors.

Simple and yet powerful backup software

Pros

It assists in providing an additional layer of data security and data loss prevention for my Google Workspace environment. Deployment to end user clients for encrypted cloud backups is very easy. Support is prompt and dedicated to helping find solutions or suggesting improvements to the development team.

Cons

Nothing negative to report the implementation is easy, and customer support is fast and dedicated.

No longer fit for purpose

Pros

The solution used to be excellent, but over the past year or two, the service has gradually declined.

Cons

The service used to back up servers, Microsoft 365 and desktop machines, but the Acronis agent caused two virtual servers to become unbootable. Support was virtually nonexistent and a week was spent diagnosing the issue, which turned out to be the agent software. During that time, attempts to restore one server also failed, leading to a decision to move away from Acronis, as it cannot be relied on in emergencies. Days can pass before the support team responds to tickets, which is unacceptable when a server is down due to their product. The agent issue remained unresolved after over two weeks of back and forth, resulting in only four or five responses.

Acronis, more than backup

Pros

The comprehensive feature list is impressive it has evolved beyond just a backup tool into a complete solution that functions well. The endpoint protection is a valuable addition. Backup and disaster recovery processes operate smoothly and are easy to manage.

Cons

No complaints exist overall happiness with this software remains.