Last Updated Nov 12, 2025

Overview

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Overall Rating

Based on 16 users reviews

4.3

Rating Distribution

Positive

88%

Neutral

13%

Negative

0%

Starting Price
Custom

Pros And Cons of Atera

Pros

  • Improves the entire IT infrastructure efficiently

  • Robust ticketing ensures reliable customer support

  • Flexible automation and scripting enhance workflows

Cons

  • The product roadmap occasionally lacks clear direction

  • Report loading can be slightly delayed occasionally

Frequently Asked Questions

The software offers four main plans for IT departments, designed to scale with growing teams: Professional ($169/technician/month), Expert ($229/technician/month), Master ($269/technician/month), and Enterprise (custom pricing). A 30-day free trial is also available. Contact us to request a personalized Atera cost quote based on your institution's requirements.

The platform provides support via ticket submission, chat, FAQs, and a help center.

Atera is well-suited for a wide range of industries and sectors, including education, healthcare, retail, manufacturing, finance, government, IT departments, and MSPs.

Yes, Atera offers a mobile app for both Android and iOS users.

The software supports English, French, German, Italian, and Spanish.

Yes, Atera offers an API.

The platform integrates with several third-party applications and systems, including Okta, Azure AD, Google, WhatsApp, Slack, Microsoft Teams, and Salesforce.

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