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Atera

Atera

Last Updated Nov 12, 2025

Overview

Atera provides all-in-one IT management, combining remote monitoring, helpdesk, and automation to streamline operations. While performance can lag occasionally under load, its intuitive interface and powerful scripting capabilities offer value. All in all, Atera's unified platform simplifies complex IT tasks for managed service providers and internal IT departments.

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Overall Rating

Based on 16 users reviews

4.3

Rating Distribution

Positive

88%

Neutral

13%

Negative

0%

Starting Price
Custom

What Is Atera?

Atera is an all-in-one, cloud-based platform designed for Managed Services Providers (MSPs) and internal Information Technology (IT) departments to streamline operations. Its Remote Monitoring and Management (RMM) capabilities enable technicians to proactively resolve issues before they disrupt business. Additionally, Atera’s ticketing system centralizes support requests, tracks and prioritizes issues, and ensures timely resolutions, improving overall service delivery.

Atera Pricing

The software offers four main plans for IT departments, structured to scale with a growing team.

  • Professional: $169/technician/month
  • Expert: $229/technician/month
  • Master: $269/technician/month
  • Enterprise: Custom pricing

Additionally, a 30-day free trial is also available.

Request a personalized Atera pricing quote for your business today.

Disclaimer: The pricing is subject to change.

Atera Integrations

The platform integrates with several third-party applications and systems, such as:

Book a free Atera demo to learn more about the integration arrangements.

Who Is Atera For?

Atera is well-suited for a wide range of industries and sectors, including:

  • Education
  • Healthcare
  • Retail
  • Manufacturing
  • Finance
  • Government
  • IT departments
  • MSPs

Is Atera Right For You?

Managing disparate IT tools can drain resources and create security gaps. Atera solves this by consolidating essential functions into a single, user-friendly platform, which helps teams improve efficiency. The platform holds key security certifications like SOC 2 Type II and HIPAA, ensuring data is handled securely. This makes it a strong choice for organizations that prioritize both simplicity and compliance.

Still doubtful if Atera software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Pros And Cons of Atera

Pros

  • Improves the entire IT infrastructure efficiently

  • Robust ticketing ensures reliable customer support

  • Flexible automation and scripting enhance workflows

Cons

  • The product roadmap occasionally lacks clear direction

  • Report loading can be slightly delayed occasionally

Frequently Asked Questions

The software offers four main plans for IT departments, designed to scale with growing teams: Professional ($169/technician/month), Expert ($229/technician/month), Master ($269/technician/month), and Enterprise (custom pricing). A 30-day free trial is also available. Contact us to request a personalized Atera cost quote based on your institution's requirements.

The platform provides support via ticket submission, chat, FAQs, and a help center.

Atera is well-suited for a wide range of industries and sectors, including education, healthcare, retail, manufacturing, finance, government, IT departments, and MSPs.

Yes, Atera offers a mobile app for both Android and iOS users.

The software supports English, French, German, Italian, and Spanish.

Yes, Atera offers an API.

The platform integrates with several third-party applications and systems, including Okta, Azure AD, Google, WhatsApp, Slack, Microsoft Teams, and Salesforce.

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