BlackBerry CylancePROTECT

CylanceProtect really works.

Pros

I appreciate the AI based detection from this reputable Canadian company. The protection feels like a set and forget solution.

Cons

I occasionally encounter false positives with more obscure software but it is easy to set global policies to remedy this.

Cylance is amazing

Pros

Blackberry cylance Protect is both lightweight and powerful.

Cons

It does not offer any enhanced firewall settings.

PCI-DSS Compliant Solution for a fair price

Pros

It offers high grade detection for zero day threats is easy to install and the support team is very helpful.

Cons

The support team only uses English which can be difficult for some teams.

Script Blocking and Machine Learning is CylancePROTECT's Strength

Pros

I find it easy to install and manage policies across thousands of assets in the corporate network. It supports various operating systems including Windows Linux and macOS. The ability to perform bulk quarantine for known threats is useful and setting up whitelists or exclusions is easy. The console for reporting and the oversight dashboard for tracking threats and malware families is quite simple.

Cons

Sometimes it results in false positives for the script module and managing exceptions can get tricky if one is not fully aware of the gaps introduced by whitelisting system paths where most malware runs. It could benefit from real-time sandbox capabilities like other competing products in the market.

This product will save your backside!

Pros

Setting up the application to endpoints is very simple and the cloud management makes handling deployments easy. The product is highly configurable to fit my needs and its malware detection and removal capabilities are exceptional.

Cons

Trying to configure the policies on my own can be a challenge. It is best to acquire the product from an MSSP to ensure proper setup and ongoing support.

Does a good job

Pros

I feel that our systems are well protected with BlackBerry Protect formerly Cylance and Optics.

Cons

The setup is a little complex with policies zones and rules but it is not unlike other similar products.

Great protection and effective

Pros

Using Cylance gives me confidence that my organization is safe from all threats. We have never faced an issue in over three years of use. Installation is easy and it has a minimal footprint which is great for our PCs.

Cons

Creating policies and exclusions is a bit clunky but once I figure it out it is manageable. It can have many false positives which are easily maintained through the portal.

Very good antivirus, server options are pretty opaque

Pros

In terms of catching infections this has been an excellent antivirus choice. Its aggressive response to threats from flash drives and email viruses has impressed me during our tests.

Cons

However when it decides to block individual non-malware packages or fails to update on the workstations the server options were pretty opaque and it took us longer to adjust settings than we would have liked.

Blackberry Protect

Pros

The ease of use and the seamless updating of the agent are noteworthy.

Cons

The options are limited compared to Carbon Black and Crowd Strike.

CylanceProtect was great. Blackberry Protect? Not so much.

Pros

Cylance Protect is by all measures the best endpoint protection available. It delivers outstanding security for all our Windows and Mac endpoints.

Cons

Since Blackberry acquired them in 2019 the merging of the two companies has felt clumsy. The Cylance website dashboard was clean and somewhat easy to use while the Blackberry website looks outdated. Mac OS Big Sur is being released this week yet the endpoint client for it which should have been available with Catalina is still not out. False positives for Adobe CS updates seem endless and I will be looking at alternative options when our licensing expires next summer.