GoTo Resolve offers streamlined IT support with secure tools for resolving tech problems remotely. Although smaller teams might find the smaller teams might find setup complex, the software provides a robust suite of features. Its ability to handle multiple devices efficiently makes it a solid choice for comprehensive IT management.
GoTo Resolve Specifications
Firewall Protection
Anti-Virus And Anti-Malware
Data Encryption
Threat Intelligence
What Is GoTo Resolve?
Overview
A cloud-based cyber security software, GoTo Resolve is designed for professionals and small to mid-sized businesses seeking efficient, remote IT support. It caters to industries that require secure and effective management of multiple devices across various locations. GoTo Resolve addresses key issues like complex troubleshooting, time-consuming remote access, and the challenge of securing remote work environments. It is an effective software for helping teams streamline operations and protect their digital assets without the need for extensive on-premises infrastructure.
GoTo Resolve Pricing
The software offers four main packages. They are:
- Remote Access: $23/month
- Remote Support: $40/month
- Standard: $57/month
- Premium: Custom quote is provided (for teams deploying RMM and IT support)
GoToResolve Integrations
GoTo Resolve seamlessly integrates with various business applications, including:
- Zendesk
- Microsoft Teams
- ServiceNow
- Logitech CollabOS
Who Is GoTo Resolve For?
The software is designed for businesses of all sizes across various industries and sectors, such as:
- Information technology and services
- Computer software
- Media production
- Electronic manufacturing
- Construction
- Machinery
- Industrial engineering
Is GoTo Resolve Right For You?
GoTo Resolve is a solid choice for companies needing efficient, secure IT management, especially those with remote or distributed teams. Its cloud-based infrastructure offers flexibility and scalability, while other offered features help streamline operations, reduce downtime, and enhance overall security. It is ISO/IEC 27001, PCI and SOC 2 Type II compliant.
Are you still trying to decide if GoTo Resolve is right for you? Contact our customer support team at (661) 384-7070, to help you make the best decision.
GoTo Resolve Features
This feature automates the process of updating and fixing software vulnerabilities across all devices. It ensures systems stay secure and up-to-date, reducing the risk of cyber threats and minimizing downtime for IT teams.
The software provides centralized control over anti-virus protection, ensuring that all devices in the network are consistently monitored and protected. This reduces the likelihood of malware infections and enhances overall security without requiring manual updates.
IT automation streamlines repetitive IT tasks, such as routine maintenance and monitoring, by setting predefined workflows. This increases efficiency, freeing up IT teams to focus on more critical issues and reducing human error.
Agent collaboration enables team members to work together in real-time, sharing information and troubleshooting issues more effectively. This leads to faster resolution times, improved communication, and a more cohesive approach to IT support within the organization.