Total 86 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

21%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

PNK
Pater N. K.

Computer & Network Security, 11-50 employees

More than a year

5.0

Secure access everywhere

Pros

I've had a five-star experience that I really don't want to keep to myself... i can say that their focus on security is obvious. I can safely store and autofill my passwords and I feel safer using biometrics to sign in rather than relying on my primary password. It also lets me tailor authentication methods and access controls to match what my organization requires.

Cons

Honestly I don't have any complaints. I think it's been worth every minute and every penny I've invested in it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marc-Henry

Environmental Services, 11-50 employees

More than a year

4.0

Not much different

Pros

I find it to be a safer place to keep my passwords. My manager appreciates using it to share password access and details

Cons

Personally it doesn't feel different compared to the password storing app that already comes built into my device

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

G
Gerrit

Computer Software, 101-500 employees

Less than 6 months

4.0

Helpful generator with UI issues

Pros

The new password generator and the option to share passwords across different groups have proven really handy.

Cons

I notice the Chrome extension sometimes ends up covering the buttons I'm trying to click which can be annoying.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

L
Luis

Security and Investigations, 101-500 employees

More than a year

5.0

Excellent experience

Pros

Using LastPass has been an outstanding experience for me. I've found it automatically fills in usernames and passwords on websites and apps which saves a lot of time and hassle. I also keep secure notes for things like credit card details, Wi-Fi passwords and software license keys. I'm able to share passwords and notes securely with others and the interface is user friendly. It easily integrates with major browsers for smooth password management.

Cons

issues of autofill or syncing across my devices are repetitive which can be frustrating. Also LastPass forces you to store everything in the cloud.. I'd prefer an option to keep my password vault locally on my own device.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

PNK
Pater N. K.

Computer & Network Security, 11-50 employees

More than a year

5.0

Secure access everywhere

Pros

I've had a five-star experience that I really don't want to keep to myself... i can say that their focus on security is obvious. I can safely store and autofill my passwords and I feel safer using biometrics to sign in rather than relying on my primary password. It also lets me tailor authentication methods and access controls to match what my organization requires.

Cons

Honestly I don't have any complaints. I think it's been worth every minute and every penny I've invested in it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marc-Henry

Environmental Services, 11-50 employees

More than a year

4.0

Secure but not much different

Pros

I find it to be a safer place to keep my passwords. My manager appreciates using it to share password access and details

Cons

Personally it doesn't feel different compared to the password storing app that already comes built into my device

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

G
Gerrit

Computer Software, 101-500 employees

Less than 6 months

4.0

Helpful generator with UI issues

Pros

The new password generator and the option to share passwords across different groups have proven really handy.

Cons

I notice the Chrome extension sometimes ends up covering the buttons I'm trying to click which can be annoying.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

L
Luis

Security and Investigations, 101-500 employees

More than a year

5.0

Excellent experience

Pros

Using LastPass has been an outstanding experience for me. I've found it automatically fills in usernames and passwords on websites and apps which saves a lot of time and hassle. I also keep secure notes for things like credit card details, Wi-Fi passwords and software license keys. I'm able to share passwords and notes securely with others and the interface is user friendly. It easily integrates with major browsers for smooth password management.

Cons

issues of autofill or syncing across my devices are repetitive which can be frustrating. Also LastPass forces you to store everything in the cloud.. I'd prefer an option to keep my password vault locally on my own device.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Aiden

Computer Software, 11-50 employees

More than a year

5.0

Powerful

Pros

I'm a huge fan of LastPasa.... I keep nearly all my passwords in it. The built-in password generator is fantastic and syncing between my devices works smoothly. It's honestly a no-brainer.

Cons

There have been a few data breaches in the past that worry me and I do feel there are inherent risks when relying on a single centralized password manager.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

W
Wannes

Information Technology and Services, 500+ employees

Less than a year

4.0

Useful tool but with breach concerns

Pros

I feel like it's the easiest system for managing and sharing my passwords.

Cons

i have noticed the UI elements in my browser will sometimes overlap other functions and it can be annoying. I also became wary after LastPass suffered security breaches over the last year and that prompted me to rethink whether I want to keep using LastPass going forward since security is the main reason I use it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JC
James C.

Wireless, 1-10 employees

More than a year

5.0

Fast setup that just works

Pros

It was really quick to install and simple to start using right away on websites.

Cons

Apart from the generated passwords meaning I have to make sure I can access the account from several devices at all times (which I understand is not the tool's fault) I don't really have anything else to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Aiden

Computer Software, 11-50 employees

More than a year

5.0

Powerful

Pros

I'm a huge fan of LastPasa.... I keep nearly all my passwords in it. The built-in password generator is fantastic and syncing between my devices works smoothly. It's honestly a no-brainer.

Cons

There have been a few data breaches in the past that worry me and I do feel there are inherent risks when relying on a single centralized password manager.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

W
Wannes

Information Technology and Services, 500+ employees

Less than a year

4.0

Useful tool but with breach concerns

Pros

I feel like it's the easiest system for managing and sharing my passwords.

Cons

i have noticed the UI elements in my browser will sometimes overlap other functions and it can be annoying. I also became wary after LastPass suffered security breaches over the last year and that prompted me to rethink whether I want to keep using LastPass going forward since security is the main reason I use it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JC
James C.

Wireless, 1-10 employees

More than a year

5.0

Fast setup that just works

Pros

It was really quick to install and simple to start using right away on websites.

Cons

Apart from the generated passwords meaning I have to make sure I can access the account from several devices at all times (which I understand is not the tool's fault) I don't really have anything else to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HU
Hans Ulrich

Information Technology and Services, 1-10 employees

More than a year

4.0

difficult to setup

Pros

I genuinely rely on it to store my passwords securely and sync them across all my devices and it offers lots of templates for passwords, notes and similar items.

Cons

The 2FA login flow feels laggy and hard to navigate and setting the app up on a Mac was fairly tedious.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

V
Vanessa

Construction, 101-500 employees

More than a year

5.0

Easy and secure password sharing

Pros

I really like that I can store all of my passwords in this secure app; it keeps everything organized. There's also the option to set up separate sections and I appreciate being able to quickly search for any login. I can even share passwords with other people who have LastPass accounts.

Cons

Regarding the free plan I found that it only lets me use the service on a single device.. but they actually enforce that limit only after I sign in on three different devices.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M
Mitchell

Transportation/ Trucking/ Railroad, 1-10 employees

More than a year

5.0

Free version limits long-term value

Pros

I've been using this for ages but recently I switched over to something different.

Cons

Because it costs so much I only have it installed on a single device.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

IL
Ivan L.

Renewables & Environment, 500+ employees

More than a year

5.0

easy to trust

Pros

this platform offers unparalleled expertise and effortless compliance. It gives top-notch privacy and data governance tools that boost transparency and accountability and it's consistently simple to use.

Cons

Compared with other similar products I've tried I feel LastPass brings superior functionality while remaining affordably priced offering more value for what I pay than many alternatives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Josephine

Real Estate, 1-10 employees

More than a year

5.0

Simple and reliable password storage

Pros

I've found this to be an excellent, easy way for me to stay on top of all my usernames and passwords.

Cons

There isn't anything negative to point out, it's been a wonderful addition to my home office computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HU
Hans Ulrich

Information Technology and Services, 1-10 employees

More than a year

4.0

difficult to setup

Pros

I genuinely rely on it to store my passwords securely and sync them across all my devices and it offers lots of templates for passwords, notes and similar items.

Cons

The 2FA login flow feels laggy and hard to navigate and setting the app up on a Mac was fairly tedious.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8