Total 86 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

21%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

V
Vanessa

Construction, 101-500 employees

More than a year

5.0

Easy and secure password sharing

Pros

I really like that I can store all of my passwords in this secure app; it keeps everything organized. There's also the option to set up separate sections and I appreciate being able to quickly search for any login. I can even share passwords with other people who have LastPass accounts.

Cons

Regarding the free plan I found that it only lets me use the service on a single device.. but they actually enforce that limit only after I sign in on three different devices.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M
Mitchell

Transportation/ Trucking/ Railroad, 1-10 employees

More than a year

5.0

Free version limits long-term value

Pros

I've been using this for ages but recently I switched over to something different.

Cons

Because it costs so much I only have it installed on a single device.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

IL
Ivan L.

Renewables & Environment, 500+ employees

More than a year

5.0

easy to trust

Pros

this platform offers unparalleled expertise and effortless compliance. It gives top-notch privacy and data governance tools that boost transparency and accountability and it's consistently simple to use.

Cons

Compared with other similar products I've tried I feel LastPass brings superior functionality while remaining affordably priced offering more value for what I pay than many alternatives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Josephine

Real Estate, 1-10 employees

More than a year

5.0

Simple and reliable password storage

Pros

I've found this to be an excellent, easy way for me to stay on top of all my usernames and passwords.

Cons

There isn't anything negative to point out, it's been a wonderful addition to my home office computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Erinn

Accounting, 101-500 employees

Less than a year

5.0

Secure logins, occasional sync issues

Pros

One thing I really like about LastPass is having every password, username and other login details stored together so I don't have to hunt for them across different places. It also generates strong, unique passwords for each account which takes the guesswork out of security. On top of that, I can securely share credentials with others when needed.

Cons

What I like least is that when someone shares a login with me, it isn't always sent in a way that keeps the password synchronized if they later change it so I can end up with outdated credentials. I also run into occasions where the extension doesn't autofill on a site, forcing me to open LastPass manually and launch the entry to log in.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

E
Erinn

Accounting, 101-500 employees

Less than a year

5.0

Secure logins, occasional sync issues

Pros

One thing I really like about LastPass is having every password, username and other login details stored together so I don't have to hunt for them across different places. It also generates strong, unique passwords for each account which takes the guesswork out of security. On top of that, I can securely share credentials with others when needed.

Cons

What I like least is that when someone shares a login with me, it isn't always sent in a way that keeps the password synchronized if they later change it so I can end up with outdated credentials. I also run into occasions where the extension doesn't autofill on a site, forcing me to open LastPass manually and launch the entry to log in.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9