ManageEngine Remote Access Plus

ManageEngine Remote Access Plus

10 Review(s)

Overview

ManageEngine Remote Access Plus, a comprehensive remote access solution, enables IT teams to efficiently troubleshoot endpoints with deep diagnostic toolkits. While some users reported the interface could be better, its Wake on LAN and reporting features bring exceptional value. Overall, Remote Access Plus is a powerful choice for endpoint management.

Overall Rating

Based on 10 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

ManageEngine Remote Access Plus Specifications

Firewall Protection

Anti-Virus And Anti-Malware

Data Encryption

Threat Intelligence

View All Specifications

What Is ManageEngine Remote Access Plus?

ManageEngine Remote Access Plus is an enterprise remote troubleshooting solution that helps system administrators simplify their mundane troubleshooting routines from a central location with advanced remote control and associated features. It is a HIPAA-compliant solution that enhances remote troubleshooting, reduces resolution time, and efficiently manages the remote workforce through a unified dashboard.

The comprehensive remote desktop management software empowers IT admins to handle any scenario seamlessly. It offers features such as unattended remote access, file transfer, screen recording, advanced power control, and more.

ManageEngine Remote Access Plus Pricing

Remote Access Plus offers a flexible, tiered pricing model that varies depending on deployment model, the chosen edition, and the number of computers and technicians required. The details of the pricing plans are:

  • Free (On-Premises and Cloud): $0 for 1 technician and up to 10 computers
  • Standard (Cloud): Starts at $10/month for 5 technicians and 25 computers
  • Professional (Cloud): Starts at $15/month for 5 technicians and 25 computers
  • Standard (On-Premises): Starts at $75/year for 5 technicians and 25 computers
  • Professional (On-Premises): Starts at $95/year for 5 technicians and 25 computers
Request a personalized Remote Access Plus pricing quote for your business today!

Disclaimer: The pricing is subject to change.

ManageEngine Remote Access Plus Integrations

The software supports integration with multiple systems and platforms, such as:

  • ManageEngine ServiceDesk Plus
  • ManageEngine AssetExplorer
  • ServiceNow HR
Watch the Remote Access Plus demo to learn more about its integration arrangements.

Who Is ManageEngine Remote Access Plus For?

Remote Access Plus is ideal for a wide range of industries and sectors, including:

  • Agriculture
  • Healthcare
  • Retail
  • Legal
  • Education

Is ManageEngine Remote Access Plus Right For You?

Struggling to efficiently manage and troubleshoot a growing number of remote endpoints across different operating systems? ManageEngine Remote Access Plus, an enterprise IT management division of Zoho Corp, offers a unified solution. It has a comprehensive toolkit for system administrators to diagnose and resolve issues from a central console.

Recognized for its performance, the software is trusted by leading organizations such as K.M Trading, Carter Newell Lawyers, FutureQuals, and First Oklahoma Bank. Its key strengths lie in enterprise-grade security, with features supporting HIPAA, ISO/IEC 27001 compliance, and 256-bit AES encryption, ensuring your remote connections are always protected.

Still doubtful if ManageEngine Remote Access Plus software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

ManageEngine Remote Access Plus Features

The platform offers HIPAA-compliant, unattended access to Windows, Mac, and Linux endpoints. It allows technicians to troubleshoot devices from anywhere, with tools for multi-monitor support and session recording for complete auditability. Remote Access Plus ensures secure and flexible remote assistance across your organization.

See How It Works

With Remote Access Plus, you can go beyond screen sharing with a powerful diagnostic toolkit. This feature provides remote access to the task manager, command prompt, registry, and file manager. It empowers technicians to resolve deep-seated issues without interrupting the end-user, significantly improving first-call resolution rates.

See How It Works

Remote Access Plus instantly boots remote computers that are powered off directly from the web console. It is essential for performing out-of-hours maintenance, deploying patches, and reducing energy costs. The platform ensures machines are only active when necessary, boosting both productivity and efficiency.

See How It Works

The platform allows you to share files and folders of any size between the technician's computer and remote endpoints through an encrypted tunnel. It simplifies the process of deploying installers, retrieving log files, or sharing documents, all without compromising the security of sensitive corporate data.

See How It Works

It allows you to generate audit-ready, real-time reports on all remote support activities. This capability provides complete visibility into technician sessions, chat history, and tasks performed. Remote Access Plus helps organizations maintain compliance with internal policies and external regulations while tracking help desk performance.Is ManageEngine Remote Access Plus Right For You?Struggling to efficiently manage and troubleshoot a growing number of remote endpoints across different operating systems? ManageEngine Remote Access Plus, an enterprise IT management division of Zoho Corp, offers a unified solution. It has a comprehensive toolkit for system administrators to diagnose and resolve issues from a central console. Recognized for its performance, the software is trusted by leading organizations such as K.M Trading, Carter Newell Lawyers, FutureQuals, and First Oklahoma Bank. Its key strengths lie in enterprise-grade security, with features supporting HIPAA, ISO/IEC 27001 compliance, and 256-bit AES encryption, ensuring your remote connections are always protected. Still doubtful if ManageEngine Remote Access Plus software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.#de#ManageEngine Remote Access Plus Features#features-start#

See How It Works

The platform offers HIPAA-compliant, unattended access to Windows, Mac, and Linux endpoints. It allows technicians to troubleshoot devices from anywhere, with tools for multi-monitor support and session recording for complete auditability. Remote Access Plus ensures secure and flexible remote assistance across your organization.

See How It Works

With Remote Access Plus, you can go beyond screen sharing with a powerful diagnostic toolkit. This feature provides remote access to the task manager, command prompt, registry, and file manager. It empowers technicians to resolve deep-seated issues without interrupting the end-user, significantly improving first-call resolution rates.

See How It Works

Remote Access Plus instantly boots remote computers that are powered off directly from the web console. It is essential for performing out-of-hours maintenance, deploying patches, and reducing energy costs. The platform ensures machines are only active when necessary, boosting both productivity and efficiency.

See How It Works

The platform allows secure file and folder sharing of any size between the technician's computer and remote endpoints through an encrypted tunnel. It simplifies the process of deploying installers, retrieving log files, or sharing documents, all without compromising the security of sensitive corporate data.

See How It Works

It allows you to generate audit-ready, real-time reports on all remote support activities. This capability provides complete visibility into technician sessions, chat history, and tasks performed. Remote Access Plus helps organizations maintain compliance with internal policies and external regulations while tracking help desk performance.

See How It Works

Pros And Cons of ManageEngine Remote Access Plus

Pros

  • Has a simple setup and deployment process

  • Offers easy access and manages multiple systems across different operating systems

  • Allows IT staff to provide timely and seamless support to users

Cons

  • A few users have reported occasional issues with phrasing or grammar

  • Some operations like large file transfers, can be slow due to network bandwidth

ManageEngine Remote Access Plus Reviews

Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

J

Jaime

Retail, 1-10 employees

Free trial

4.0
August 2025

Great value for money

Pros

It offers great value for money, especially when compared to other options that are more expensive and lack key features like Wake-on-LAN. It's a cost-effective solution without compromising on essential functionality

Cons

I wasn't able to easily use patch management and remote access together. They created separate install packages, and only one worked at a time. I ended up having to uninstall patch management and reinstall remote access just to get it functioning.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

J

john

Information Technology and Services, 101-500 employees

Free trial

5.0
June 2025

Cloud convenience with security

Pros

You get the convenience and security of the cloud, plus the option to use on-premises. It includes everything you might need, like role-based access control, asset groups and session recording.

Cons

In the cloud version, you can't choose where recorded sessions are stored because they're kept in a default location. Also, downloading recordings has to be done manually, there's no way to schedule or automate it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

B

Bedrich

Legal Services, 500+ employees

Less than 6 months

5.0
March 2025

User-friendly & great support

Pros

It's very user-friendly and ManageEngine's support is great. It really helps us assist end users more quickly.

Cons

Sometimes links within the app (like to a manufacturer's website) were missing or broken. I also found that the groups function worked a little differently than I expected or needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Frequently Asked Questions

Remote Access Plus seamlessly connects with popular IT and service management tools including ServiceNow HR, ManageEngine AssetExplorer, and ManageEngine ServiceDesk Plus.

ManageEngine Remote Access Plus follows a flexible, tiered pricing model based on the deployment method and selected edition. A Free plan is available for both cloud and on-premises users and supports 1 technician and up to 10 computers. The Standard cloud edition starts at $10/month for 5 technicians and 25 computers, while the Professional cloud edition starts at $15/month for the same capacity. For on-premises deployments, the Standard edition starts at $75/year and the Professional edition at $95/year, both supporting 5 technicians and 25 computers. Organizations with specific requirements can request a customized quote on Remote Access Plus cost.

Yes, Remote Access Plus offers an API.

The software offers various support options including email, chat, and phone support.

Yes, the software offers a mobile app that can be downloaded on iOS and Android devices.

ManageEngine Remote Access Plus is designed for organizations across diverse industries and sectors such as healthcare, education, retail, legal, and agriculture.

The platform supports the English language.