Total 63 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kagera
Business Supplies and Equipment, 11-50 employees
More than a year
“My Experience With NinjaOne
Pros
The tool includes great remote support features which make IT management easy.
Cons
Everything with Ninja One has been seamless. It is also affordable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Andrew
Information Technology and Services, 1-10 employees
Less than a year
“NinjaOne is the NumberOne RMM for MSPs
Pros
It was used easily and installed. The GUI is simple yet provides everything needed at a glance with easy patching functionality and asset organization. NinjaOne is incredible.
Cons
I honestly cannot think of any shortcomings of Ninja one. It is an incredible product and essential for any MSP.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stephen
Computer Networking, 1-10 employees
Less than a year
“its a bit expensive
Pros
It is very easy to use and was even simpler to train someone else on how to use it.
Cons
It could always be more user friendly and the pricing could be more simple too.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6