Last Updated

Overview

NinjaOne software, a unified IT operations solution, optimizes IT team workflows by automating endpoint management tasks. While updates may need to be performed manually, users consistently benefit from its remote management functionality, aiding in efficient operations.

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Overall Rating

Based on 63 users reviews

4.6

Rating Distribution

Positive

95%

Neutral

3%

Negative

2%

Starting Price
Custom

NinjaOne Specifications

Security Measure

Firewall Protection

Anti-Virus and Anti-Malware

Data Encryption

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What Is NinjaOne?

Overview

NinjaOne is unified information technology management software that streamlines and automates the most complex IT operations, empowering users with visibility, increased security, and complete control over all endpoints. Designed by NinjaRMM, NinjaOne is a cybersecurity solution that serves IT professionals and Managed Service Providers (MSP) with remote monitoring and management solutions. It is known to increase productivity while reducing the risks and costs involved.

NinjaOne Pricing

NinjaOne pricing will depend on the size and security requirements of a business. A free trial is available. Users can get pricing on request for a detailed NinjaOne cost structure.

NinjaOne Integrations

NinjaOne integrates with a wide variety of third-party applications, including:

  • Accelo
  • Autotask
  • Computicate
  • Duo
  • Liongard
  • Microsoft Entra
  • Okta
  • Slack
Schedule a NinjaOne demo to learn more about integration.

Who Is NinjaOne For?

NinjaOne caters to various sectors and industries, including:

  • Software & Technology
  • Healthcare
  • State & Local Government
  • Education
  • Financial services

Is NinjaOne Right For You?

NinjaOne is a company led by its founders unassisted and offers an intuitive platform that provides a modern IT management experience, catering to distributed and remote workforces. Developed in the cloud with a unified code base, NinjaOne delivers a connected, integrated IT management solution that enhances scalability and security.

Still unsure about NinjaOne? Contact us at (661) 384-7070 and let our team help you make the right choice.

NinjaOne Features

By offering customizable reporting options, NinjaOne ensures that users can efficiently gather insights, make informed decisions, and effectively manage their devices, ultimately supporting better device management and optimization.

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Software management simplifies processes by helping deploy, patch, uninstall, and monitor all applications on any device from anywhere. It also provides visibility, filtering, and simple automation capabilities, massively reducing the time spent managing the software.

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NinjaOne enhances security by employing an automated patch management feature that empowers the identification, assessment, and implementation of patches across all devices and in any location without the need for infrastructure.

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Automated Endpoint Task Management helps Streamline regular endpoint functions to ensure consistent results, increase technician availability, and improve device reliability.

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NinjaOne employs a lightweight agent for Windows, macOS, Linux endpoints, and Simple Network Management Protocol (SNMP) devices. It allows centralized monitoring and custom alerts for precise IT infrastructure oversight.

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Pros And Cons of NinjaOne

Pros

  • Remote management is great

  • Patch automation

  • Pushing installs and updates to all workstations

  • Offers a built-in ticketing system

Cons

  • Missing features in the mobile app

  • Certain software updates may fail and require manual intervention

  • Inactivity timeout triggers while working, according to some software users

NinjaOne Reviews

Total 63 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

2%

Share your experience

L

Linze

Transportation/ Trucking/ Railroad, 101-500 employees

Less than 6 months

5.0
October 2025

Simple navigation

Pros

It has a very user friendly interface. Plus the simple navigation is perfect for making quick fixes.

Cons

Getting the hang of setting up device management profiles takes a little time but once you understand it, it becomes a very powerful feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gustavo

Information Technology and Services, 1-10 employees

Less than 6 months

4.0
October 2025

Outstanding tool & very responsive support

Pros

The customer support is outstanding and very responsive. The interface is also clean and easy to navigate, the automation and patch management tools are powerful too and the pricing is transparent with a great return on investment. The alerting and reporting features are also very reliable.

Cons

I feel like the ticketing system is not as effective as a full PSA and the web interface can sometimes lag when we are really busy. Native Linux support is also still a bit limited though it is getting better.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

B

Brandon

Retail, 500+ employees

Less than 6 months

3.0
September 2025

Puts two tools in one place but missing some features

Pros

I love that NinjaOne puts two tools in one place. The result of it is that it is very easy to help someone and then take control of their computer right from the same screen. It also does a great job of keeping software updated and watching for problems.

Cons

Since it was newer, it was missing some features I was used to in other software. I heavily relied on a round-robin feature for ticketing, which this one handles differently through automation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Frequently Asked Questions

NinjaOne provides API access.

NinjaOne supports numerous languages, including Dutch, English, Spanish, Danish, Italian, Portuguese, Norwegian, Swedish and German.

Slack, Microsoft Entra, Vanta, Autotask, SentinelOne, Accelo, Duo, Liongard, Okta, Computicate, and many more third-party applications integrate with NinjaOne.

Yes, NinjaOne supports mobile devices.

NinjaOne pricing depends on the specific needs and size of a business. Users can get pricing on request for a customized NinjaOne cost structure.

NinjaOne serves the Technology and Software, Healthcare, State and Local Government, Education, and Financial Services sectors.

The support options available for NinjaOne include Phone Support, Chat, FAQs/forums, a Knowledge Base, a 24/7 (Live rep), and an Email/Help Desk.

NinjaOne helps businesses and work teams to successfully run IT systems in their organization.

NinjaOne is a platform used for remote monitoring and management with a complete focus on security.