Last Updated
Overview
NinjaOne software, a unified IT operations solution, optimizes IT team workflows by automating endpoint management tasks. While updates may need to be performed manually, users consistently benefit from its remote management functionality, aiding in efficient operations.
Overall Rating
Based on 63 users reviews
4.6
Rating Distribution
Positive
95%
Neutral
3%
Negative
2%
Starting Price
Custom
NinjaOne Specifications
- Security Measure
- Firewall Protection
- Anti-Virus and Anti-Malware
- Data Encryption
What Is NinjaOne?
Overview
NinjaOne is unified information technology management software that streamlines and automates the most complex IT operations, empowering users with visibility, increased security, and complete control over all endpoints. Designed by NinjaRMM, NinjaOne is a cybersecurity solution that serves IT professionals and Managed Service Providers (MSP) with remote monitoring and management solutions. It is known to increase productivity while reducing the risks and costs involved.
NinjaOne Pricing
NinjaOne Integrations
NinjaOne integrates with a wide variety of third-party applications, including:
Who Is NinjaOne For?
NinjaOne caters to various sectors and industries, including:
- Software & Technology
- Healthcare
- State & Local Government
- Education
- Financial services
Is NinjaOne Right For You?
NinjaOne is a company led by its founders unassisted and offers an intuitive platform that provides a modern IT management experience, catering to distributed and remote workforces. Developed in the cloud with a unified code base, NinjaOne delivers a connected, integrated IT management solution that enhances scalability and security.
Still unsure about NinjaOne? Contact us at (661) 384-7070 and let our team help you make the right choice.
NinjaOne Features
Flexible Device Reporting
By offering customizable reporting options, NinjaOne ensures that users can efficiently gather insights, make informed decisions, and effectively manage their devices, ultimately supporting better device management and optimization.
Software Management
Software management simplifies processes by helping deploy, patch, uninstall, and monitor all applications on any device from anywhere. It also provides visibility, filtering, and simple automation capabilities, massively reducing the time spent managing the software.
Patch Management
NinjaOne enhances security by employing an automated patch management feature that empowers the identification, assessment, and implementation of patches across all devices and in any location without the need for infrastructure.
Endpoint Task Automation
Automated Endpoint Task Management helps Streamline regular endpoint functions to ensure consistent results, increase technician availability, and improve device reliability.
Monitoring And Alerting
NinjaOne employs a lightweight agent for Windows, macOS, Linux endpoints, and Simple Network Management Protocol (SNMP) devices. It allows centralized monitoring and custom alerts for precise IT infrastructure oversight.
Pros And Cons of NinjaOne
Pros
Remote management is great
Patch automation
Pushing installs and updates to all workstations
Offers a built-in ticketing system
Cons
Missing features in the mobile app
Certain software updates may fail and require manual intervention
Inactivity timeout triggers while working, according to some software users
NinjaOne Reviews
Total 63 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars2%
Share your experience
Transportation/ Trucking/ Railroad, 101-500 employees
Less than 6 months
“Simple navigation”
Pros
It has a very user friendly interface. Plus the simple navigation is perfect for making quick fixes.
Cons
Getting the hang of setting up device management profiles takes a little time but once you understand it, it becomes a very powerful feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“Outstanding tool & very responsive support”
Pros
The customer support is outstanding and very responsive. The interface is also clean and easy to navigate, the automation and patch management tools are powerful too and the pricing is transparent with a great return on investment. The alerting and reporting features are also very reliable.
Cons
I feel like the ticketing system is not as effective as a full PSA and the web interface can sometimes lag when we are really busy. Native Linux support is also still a bit limited though it is getting better.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Retail, 500+ employees
Less than 6 months
“Puts two tools in one place but missing some features”
Pros
I love that NinjaOne puts two tools in one place. The result of it is that it is very easy to help someone and then take control of their computer right from the same screen. It also does a great job of keeping software updated and watching for problems.
Cons
Since it was newer, it was missing some features I was used to in other software. I heavily relied on a round-robin feature for ticketing, which this one handles differently through automation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Frequently Asked Questions
Does NinjaOne offer an API?
NinjaOne provides API access.
What language does NinjaOne support?
NinjaOne supports numerous languages, including Dutch, English, Spanish, Danish, Italian, Portuguese, Norwegian, Swedish and German.
What other apps does NinjaOne integrate with?
Slack, Microsoft Entra, Vanta, Autotask, SentinelOne, Accelo, Duo, Liongard, Okta, Computicate, and many more third-party applications integrate with NinjaOne.
Does NinjaOne support mobile devices?
Yes, NinjaOne supports mobile devices.
What types of pricing plans does NinjaOne offer?
NinjaOne pricing depends on the specific needs and size of a business. Users can get pricing on request for a customized NinjaOne cost structure.
Who are the typical users of NinjaOne?
NinjaOne serves the Technology and Software, Healthcare, State and Local Government, Education, and Financial Services sectors.
What level of support does NinjaOne offer?
The support options available for NinjaOne include Phone Support, Chat, FAQs/forums, a Knowledge Base, a 24/7 (Live rep), and an Email/Help Desk.
What does NinjaOne do?
NinjaOne helps businesses and work teams to successfully run IT systems in their organization.
What is NinjaOne used for?
NinjaOne is a platform used for remote monitoring and management with a complete focus on security.