Total 26 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

23%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D
Dawn

Government Administration, 1-10 employees

Less than 6 months

5.0

Great Tool!

Pros

You can easily share files securely with a bunch of users, plus you can access them from anywhere.

Cons

Nothing to mention. We are really satisfied with the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

H
Heather

Mechanical or Industrial Engineering, 1-10 employees

Less than a year

5.0

OneHub is customer friendly

Pros

It is super easy for our customers to check out real-time job updates.

Cons

The site could use a few adjustments to make it a bit easier to navigate.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

M
Mireille

Accounting, 1-10 employees

Less than 6 months

5.0

Satisfying for my use

Pros

Safe and simple to use whether you are uploading or downloading files.

Cons

The setup was not that simple. I needed help from someone to guide me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jennifer

Information Technology and Services, 1-10 employees

More than a year

5.0

A must-have

Pros

Onehub is my go-to for sharing documents. We deal with patents, so making sure our info is secure when sharing it with attorneys is important. Onehub gives us the security we need.Customer service is awesome. I am not that tech-savvy, so their support made it really simple for me to use.

Cons

There is nothing to dislike. I absolutely love Onehub. Nothing else compares.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Steven

Financial Services, 11-50 employees

Less than a year

5.0

Steven Simerka's Review

Pros

Setting it up for clients was easy. I love how you can assign roles to different clients, and getting around the software is easy.

Cons

There were some quirks here and there, but I do not recall exactly where. Support got me through everything I needed quickly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

I
Isaac

Hospital & Health Care, 1-10 employees

Less than a year

5.0

OneHub Review

Pros

It is super simple to use and works great for people who are not regular users.

Cons

No complaints about the OneHub portal.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Legal Services, 11-50 employees

More than a year

5.0

Good tool

Pros

I used to accidentally email docs to the wrong person sometimes, but Onehub totally solved that. Overall it is easy to use and the price makes it super efficient.

Cons

It is not integrated with Office, so saving new documents takes too long.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

9

Functionality

7

B
Bahad?r

Computer Software, 1-10 employees

Less than a year

4.0

Simple and Easy File Sharing

Pros

It is really easy to figure out. You just click around and find what you need.

Cons

I cannot say I dislike anything, except maybe the look of the interface. They could make it more appealing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

F
France

Banking, 1-10 employees

Less than a year

3.0

I faced a few problems with this.

Pros

The software runs fast and does not need much explanation. I have not run into any problems with it.

Cons

It is a bit pricey, considering the limited features in the software.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Y
Yacine

Entertainment, 1-10 employees

Free Trial

4.0

great program

Pros

It is so easy to use, simple and efficient for most files and makes working together easy. The VDR and FTP features are my favorites. You pretty much just set it up and it works like magic.

Cons

The app does not need any changes. Everything in it works really well, and it is quite advanced.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

6

A
Anonymous

Information Technology and Services, 500+ employees

Less than 6 months

5.0

Simply the best of cloud software

Pros

I love how easy it is to use for both me and my clients. The mobile app is great for accessing docs on the go.

Cons

No real issues. If there is anything to mention, the UI looks a bit outdated, and new users might find the software unfamiliar, but that is about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Siril

Financial Services, 1-10 employees

More than a year

4.0

Worth your money

Pros

Perfect for storing and sharing documents, especially when working remotely.

Cons

I wish there was a way to hide certain documents within a visible folder, kind of like what Document by CCH does.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kelly

Higher Education, 500+ employees

More than a year

5.0

OneHub review

Pros

Onehub starts out as a great document storage solution and turns into an awesome data room product. You can create multiple data rooms for different purposes. I have used it in my last three companies and with three other companies where I am on the Board.

Cons

The access and permissions system is unclear. It is easy to make a mistake when sharing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

D
David

Computer Software, 11-50 employees

More than a year

5.0

Dataroom is impressive

Pros

You can invite people to share files and control exactly what they can access.

Cons

It would have been good if there was a workspace sharing feature. It would be nice to create data rooms using documents from our secure repositories, so we do not have to update in two places. Also, I wish we could adjust the watermark density, as the default one can obscure certain documents. Finally, it would be great if invite links did not go to Spam folders. Maybe there could be an option to disable links or send the URL through a standard format.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Martin

Biotechnology, 11-50 employees

More than a year

5.0

Onehub is an easy to use, inexpensive file sharing system

Pros

It is super easy to connect to your bank, subcontractors and statements. I love having all my info in one place so I can easily find payments and receipts.

Cons

The screen features seem a bit outdated.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

D
Dana

Alternative Medicine, 1-10 employees

Less than a year

5.0

This is a must for owning your own business

Pros

This is the best server we found for the price. No issues at all, especially when using it with FTP. We are so glad we found OneHub.

Cons

I would like to see categories for different vendors. It would be helpful if each vendor had their own dedicated file.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nicole

Photography, 1-10 employees

Less than a year

5.0

Best Server EVER

Pros

OneHub makes it easy to authenticate new users and get them set up in your system.

Cons

No major downsides. The biggest thing is probably explaining to users how to set up FTP.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Marketing and Advertising, 101-500 employees

More than a year

3.0

OneHub gets it Done

Pros

We use it as a client portal, and it is super easy to upload and share files with clients. We also use it for an educational subscription service, and our clients say it is much easier to use than a full website for finding and downloading files.

Cons

The tool feels a bit behind in design. The UI lacks some basic features that other similar software have.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

6

Functionality

4

B
Brandon

Marketing and Advertising, 1-10 employees

More than a year

5.0

Great Client Portal

Pros

My clients can easily access their docs on both their PC and phone app. They upload tax docs throughout the year and ask me questions whenever they need to. The email notification feature is a win-win for both me and my clients. Setting up new clients only takes a few minutes.

Cons

There are no customization options, especially within the data rooms.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

M
Mike

Accounting, 1-10 employees

More than a year

5.0

Great for Tax & Accounting

Pros

I use it for my small accounting business. I have different file structures for my clients and can easily give people access to specific folders. It works perfectly for me and my clients.

Cons

It can be tricky explaining to clients where to find their tax info since it is not a tool they use every day. One solution I came up with was adding a link to my email signature. Some clients also use it for personal data backup, which I resolved by billing them the annual OneHub fee, and the problem was solved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10