Overall Rating

4.6

26 Review(s)

Rating Distribution

5

star

(18)

4

star

(6)

3

star

(2)

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

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Great Tool!
Pros

You can easily share files securely with a bunch of users, plus you can access them from anywhere.

Cons

Nothing to mention. We are really satisfied with the software.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Dawn

Government Administration, 1-10 employees

Less than 6 months

February 2024

OneHub is customer friendly
Pros

It is super easy for our customers to check out real-time job updates.

Cons

The site could use a few adjustments to make it a bit easier to navigate.

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

Heather

Mechanical or Industrial Engineering, 1-10 employees

Less than a year

February 2024

Satisfying for my use
Pros

Safe and simple to use whether you are uploading or downloading files.

Cons

The setup was not that simple. I needed help from someone to guide me.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mireille

Accounting, 1-10 employees

Less than 6 months

February 2024

A must-have
Pros

Onehub is my go-to for sharing documents. We deal with patents, so making sure our info is secure when sharing it with attorneys is important. Onehub gives us the security we need.Customer service is awesome. I am not that tech-savvy, so their support made it really simple for me to use.

Cons

There is nothing to dislike. I absolutely love Onehub. Nothing else compares.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jennifer

Information Technology and Services, 1-10 employees

More than a year

February 2024

Steven Simerka's Review
Pros

Setting it up for clients was easy. I love how you can assign roles to different clients, and getting around the software is easy.

Cons

There were some quirks here and there, but I do not recall exactly where. Support got me through everything I needed quickly.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Steven

Financial Services, 11-50 employees

Less than a year

February 2024

OneHub Review
Pros

It is super simple to use and works great for people who are not regular users.

Cons

No complaints about the OneHub portal.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Isaac

Hospital & Health Care, 1-10 employees

Less than a year

February 2024

Good tool
Pros

I used to accidentally email docs to the wrong person sometimes, but Onehub totally solved that. Overall it is easy to use and the price makes it super efficient.

Cons

It is not integrated with Office, so saving new documents takes too long.

Ease of use

10

Value for money

5

Customer Support

9

Functionality

7

Anonymous

Legal Services, 11-50 employees

More than a year

February 2024

Simple and Easy File Sharing
Pros

It is really easy to figure out. You just click around and find what you need.

Cons

I cannot say I dislike anything, except maybe the look of the interface. They could make it more appealing.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Bahad?r

Computer Software, 1-10 employees

Less than a year

January 2023

I faced a few problems with this.
Pros

The software runs fast and does not need much explanation. I have not run into any problems with it.

Cons

It is a bit pricey, considering the limited features in the software.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

France

Banking, 1-10 employees

Less than a year

October 2022

great program
Pros

It is so easy to use, simple and efficient for most files and makes working together easy. The VDR and FTP features are my favorites. You pretty much just set it up and it works like magic.

Cons

The app does not need any changes. Everything in it works really well, and it is quite advanced.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

6

Yacine

Entertainment, 1-10 employees

Free Trial

August 2021

Simply the best of cloud software
Pros

I love how easy it is to use for both me and my clients. The mobile app is great for accessing docs on the go.

Cons

No real issues. If there is anything to mention, the UI looks a bit outdated, and new users might find the software unfamiliar, but that is about it.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

Information Technology and Services, 500+ employees

Less than 6 months

September 2020

Worth your money
Pros

Perfect for storing and sharing documents, especially when working remotely.

Cons

I wish there was a way to hide certain documents within a visible folder, kind of like what Document by CCH does.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Siril

Financial Services, 1-10 employees

More than a year

August 2020

OneHub review
Pros

Onehub starts out as a great document storage solution and turns into an awesome data room product. You can create multiple data rooms for different purposes. I have used it in my last three companies and with three other companies where I am on the Board.

Cons

The access and permissions system is unclear. It is easy to make a mistake when sharing.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Kelly

Higher Education, 500+ employees

More than a year

August 2020

Dataroom is impressive
Pros

You can invite people to share files and control exactly what they can access.

Cons

It would have been good if there was a workspace sharing feature. It would be nice to create data rooms using documents from our secure repositories, so we do not have to update in two places. Also, I wish we could adjust the watermark density, as the default one can obscure certain documents. Finally, it would be great if invite links did not go to Spam folders. Maybe there could be an option to disable links or send the URL through a standard format.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

David

Computer Software, 11-50 employees

More than a year

August 2020

Onehub is an easy to use, inexpensive file sharing system
Pros

It is super easy to connect to your bank, subcontractors and statements. I love having all my info in one place so I can easily find payments and receipts.

Cons

The screen features seem a bit outdated.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

Martin

Biotechnology, 11-50 employees

More than a year

August 2020

This is a must for owning your own business
Pros

This is the best server we found for the price. No issues at all, especially when using it with FTP. We are so glad we found OneHub.

Cons

I would like to see categories for different vendors. It would be helpful if each vendor had their own dedicated file.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Dana

Alternative Medicine, 1-10 employees

Less than a year

August 2020

Best Server EVER
Pros

OneHub makes it easy to authenticate new users and get them set up in your system.

Cons

No major downsides. The biggest thing is probably explaining to users how to set up FTP.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Nicole

Photography, 1-10 employees

Less than a year

August 2020

OneHub gets it Done
Pros

We use it as a client portal, and it is super easy to upload and share files with clients. We also use it for an educational subscription service, and our clients say it is much easier to use than a full website for finding and downloading files.

Cons

The tool feels a bit behind in design. The UI lacks some basic features that other similar software have.

Ease of use

7

Value for money

4

Customer Support

6

Functionality

4

Anonymous

Marketing and Advertising, 101-500 employees

More than a year

August 2020

Great Client Portal
Pros

My clients can easily access their docs on both their PC and phone app. They upload tax docs throughout the year and ask me questions whenever they need to. The email notification feature is a win-win for both me and my clients. Setting up new clients only takes a few minutes.

Cons

There are no customization options, especially within the data rooms.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

Brandon

Marketing and Advertising, 1-10 employees

More than a year

August 2020

Great for Tax & Accounting
Pros

I use it for my small accounting business. I have different file structures for my clients and can easily give people access to specific folders. It works perfectly for me and my clients.

Cons

It can be tricky explaining to clients where to find their tax info since it is not a tool they use every day. One solution I came up with was adding a link to my email signature. Some clients also use it for personal data backup, which I resolved by billing them the annual OneHub fee, and the problem was solved.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mike

Accounting, 1-10 employees

More than a year

August 2020

Solid software, great pick
Pros

Transferring documents is easy with a few different options, and I like getting notified when clients review them.

Cons

I wish I could store files inside a folder without making a new folder. Also, newer copies overwrite the previous ones, but the old versions are still there unless I choose to delete, which makes sense considering the limits and restrictions.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Nicholas

Accounting, 1-10 employees

More than a year

August 2020

Quality product with ease to use
Pros

Setting up the folder structure is easy, and the search function makes maintaining documents really simple.

Cons

It would be useful to have a feature to sort workspaces alphabetically.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

robert

Financial Services, 1-10 employees

More than a year

August 2020

Intuitive and no issues in various browsers
Pros

The path structure is easy to set up. Maintenance of documents by search function works.

Cons

The roles feature is not something you pick every day. It could be explained better, maybe with an easy-to-access help button.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Wolfram

Mechanical or Industrial Engineering, 101-500 employees

More than a year

August 2020

The essential digital data room functions
Pros

it is easy to setup and use. The same features that made it convenient for us to get started also made it convenient to bring on additional users both within and outside our organization. Its also significantly more affordable than other software in this category.

Cons

There was a time when document processing was delayed by hours. Not a huge deal but honestly it's the worst I've had with the service.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Abram

Legal, 101-500 employees

More than a year

July 2020

Works fine
Pros

It is very simple to use so there is no need for a tutorial or instructions.

Cons

No cons really it works fine and support has been there when I needed it.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

rich

Utility, 101-500 employees

More than a year

July 2020

Easy to use software but does not allow much control
Pros

The interface is user-friendly and easy to navigate with options for project creation and file management plus a feature to review recent activity.

Cons

It does not let you make subgroups or user groups with restricted folder access. Plus it doesn't give admins enough control over managing permissions and restrictions.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Ovais

Finance, 11-50 employees

More than a year

April 2018