Last Updated

Overview

ConnectWise SIEM software offers robust security monitoring, enabling IT teams to detect and respond to threats in real-time. Although its advanced features can make setup complex for smaller businesses, its comprehensive capabilities provide strong security management, making it a solid choice for organizations in need of thorough protection.

Overall Rating

Based on 24 users reviews

4.7

Rating Distribution

Positive

96%

Neutral

4%

Negative

0%

Starting Price
Custom

ConnectWise SIEM Specifications

  • Security Measure
  • Firewall Protection
  • Anti-Virus and Anti-Malware
  • Data Encryption
View All Specifications

What Is ConnectWise SIEM? 

Overview

ConnectWise SIEM is a cloud-based cyber security solution tailored for managed service providers (MSPs) and mid-sized enterprises. It focuses on simplifying the complexities of threat detection and incident response by offering a centralized platform for monitoring and managing security events. Designed to address challenges such as fragmented security systems, delayed threat responses, and the overwhelming volume of security alerts, ConnectWise SIEM helps organizations streamline their security operations.

ConnectWise SIEM Pricing

The ConnectWise SIEM price varies depending on your organization's type and needs. To determine the ConnectWise SIEM cost that fits your requirements, users can get pricing details for the best plan.

ConnectWise Integrations

The vendor site does not mention integrations. Watch a free ConnectWise SIEM demo to learn more.

Who Is ConnectWise SIEM For?

The software is designed for businesses of all sizes across various industries, including:

  • Information technology and services
  • Computer and network security
  • Biotechnology
  • Financial services
  • Writing and editing
  • Computer software

Is ConnectWise SIEM Right For You?

As a leading tool in the cybersecurity space, ConnectWise SIEM enables users to enhance their overall security posture while reducing the burden on internal IT teams. It is scalable and offers flexible features at every stage to achieve company goals. It is currently used by thousands of businesses worldwide.

Still not sure if ConnectWise SIEM is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.

ConnectWise SIEM Features

Vulnerability Management

This feature identifies and assesses weaknesses in your network and applications. By continuously scanning and prioritizing vulnerabilities, it helps prevent potential exploits, reducing security risks and ensuring timely remediation to protect against cyber threats.

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MDR (Managed Detection And Response)

MDR provides 24/7 monitoring and threat response by a team of security experts. It offers advanced threat detection, investigation, and remediation, enabling rapid response to incidents and minimizing potential damage from security breaches.

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Secure Access Service Edge (SASE)

ConnectWise SIEM integrates network security and WAN capabilities into a unified cloud service. It ensures secure and optimized access to applications and data, protecting against cyber threats while enhancing performance for remote users and distributed networks.

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SIEM (Security Information And Event Management)

The software aggregates and analyzes security data from various sources to detect and respond to threats. It offers real-time insights, correlation of security events, and automated alerts, improving threat detection and reducing the time to respond to incidents.

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ScreenConnect

ScreenConnect enables remote access and support, allowing IT teams to manage and troubleshoot systems from anywhere. It provides secure, reliable connections for remote assistance, facilitating efficient problem resolution and reducing the need for on-site visits.

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Pros And Cons of ConnectWise SIEM

Pros

  • Mobile app

  • Extensive customization options

  • Comprehensive security management features

  • Easy to deploy

  • Advanced analytics for deeper insights

Cons

  • Customization requires additional effort

  • Customer support could be better

  • Reporting feature could be better

  • Overwhelming for smaller organizations

ConnectWise SIEM Reviews

Total 24 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Share your experience

E
Eli

IT, 11-50 employees

Less than a year

4.0

Powerful Product if You Have Time Available to Customize

Pros

Perch is very powerful and lets me monitor almost all aspects of my managed systems. The agent installation process is quick and effective.

Cons

Perch needs a lot of time to set up monitoring for all sources. Customizing alerts also takes quite a bit of time. This product is better suited for experienced sysadmins.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R
Rob

IT, 11-50 employees

Less than a year

3.0

Perch failed us for Security and compliance

Pros

The initial pricing is appealing but costs can add up quickly. It doesn't scale very well.

Cons

Log retention is a problem. We failed an audit because we couldn't provide raw logs for the required time. Perch is a basic alerting system and sometimes misses alerts.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

3

M
Myriam

Information Technology and Services, 11-50 employees

Less than a year

4.0

Have your onboarding process ironed out and fully vetted before starting!

Pros

The centralized view with integrations to most common industry applications is great. The team's expertise and knowledge drive the solution effectively.

Cons

The difficulty to use makes it difficult to manage, learn and understand the application.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

10

Functionality

6

Frequently Asked Questions

Does ConnectWise SIEM offer an API?

Yes, ConnectWise SIEM offers API.

What language does ConnectWise SIEM support? 

ConnectWise supports English.

What other apps does ConnectWise SIEM integrate with? 

Schedule a ConnectWise SIEM demo to learn about its integrations.

Does ConnectWise SIEM support mobile devices? 

Yes, ConnectWise supports Android and iOS devices.

What types of pricing plans does ConnectWise SIEM offer? 

Users can get pricing tailored to their businesses.

Who are the typical users of ConnectWise SIEM? 

The typical users of ConnectWise are biotechnology, financial services and information technology industries.

What level of support does ConnectWise SIEM offer?

ConnectWise offers email, FAQs, Knowledge Base and phone support.