Last Updated
Overview
EasyParcel provides secure parcel and eCommerce shipping management software designed for small to medium businesses. Users can book courier deliveries, compare providers and track shipments. While the lack of an automatic order completion feature impacts efficiency, the platform's overview of shipping partners proves to be very helpful.
Easyparcel Specifications
- Multi-channel management
- SSL Security
- Order management
- Promotions management
Easyparcel Features
Duties & Taxes Visibility
Different countries have varying import taxes and duties, but EasyParcel simplifies international shipping. Its platform helps calculate estimated taxes and duties for over 195 countries, ensuring a smooth and well-prepared cross-border shipping experience.
Easyparcel Shop
Users stock up on all their packaging essentials at the EasyParcel Shop. From customs flyers and air waybill printers to bubble wrap and carton boxes, EasyParcel provides everything needed to streamline the shipping process.
Quicksend
Easily streamline social media order bookings with QuickSend by EasyParcel. Automate shipment bookings from platforms like Facebook, WhatsApp, Instagram, TikTok, and Xiaohongshu. Simply set up, share the link, and let automation handle the rest.
Easyparcel Reward Points
With every penny spent, users earn reward points in EasyParcel, which they can redeem for exciting items like a MacBook Pro, iPhone 13, Sony PlayStation 5, Dyson Supersonic Hair Dryer, and more. Users enjoy exclusive rewards with EasyParcel.
International Delivery
With EasyParcel, businesses can ship effortlessly to over 195 destinations worldwide. This feature allows them to enjoy reliable courier options, seamless parcel booking, and a tax and duties calculator for smooth, efficient international delivery—no hassle involved.
Pros And Cons of Easyparcel
Pros
Simplifies the generation of waybills
Allows last-minute order cancellations and immediate credit returns
Accessible on desktop and mobile devices for order entry
No downtime or maintenance issues; available 24/7
Cons
The chatbot creates additional steps rather than effectively solving problems
The service does not consider volumetric weight, only shipping weight
Easyparcel Reviews
Total 18 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars11%
3
Stars0%
2
Stars0%
1
Stars6%
Share your experience
Andy
Retail, 500+ employees
Less than 6 months
“No option for withdrawals”
Pros
None, the service wasn't fulfilled and there's no withdrawal function.
Cons
I wanted to send a parcel, but there was no pickup for days. I canceled and requested a refund, but the money is stuck in my account with no way to withdraw it. Feels like a scam.....
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
1
Kingsley
Product, 11-50 employees
Less than a year
“It's great shipping software for beginners”
Pros
It's user-friendly, offers good shipping rates, and I enjoy the doorstep pickup service. For me, it's a great deal.
Cons
I can't think of anything, as the software has served its purpose during my short time using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Becca
Media, 1-10 employees
Less than 6 months
“Competent customer service team”
Pros
I can compare delivery prices between couriers when choosing which service to use. The customer service team is really helpful with navigating the delivery process.
Cons
Sometimes, I can't find the courier I want, and I'm unsure whether they are part of the company or not.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Frequently Asked Questions
Does Easyparcel offer an API?
Yes, Easyparcel provides API access.
What language does Easyparcel support?
Easyparcel supports English, Chinese, and Malaysian languages.
Does Easyparcel offer a mobile app?
Yes, Easyparcel offers a dedicated mobile app for iOS and Android devices.
What other apps does Easyparcel integrate with?
Easyparcel software offers various third-party integrations, including EasyStore, Cubecart, Bizapp, Magento, OpenCart, WooCommerce, Shopify, eBay, Squarelet, and OnPay.
What types of pricing plans does Easyparcel offer?
The Easyparcel pricing is based on the pay-as-you-go and top-up model. Feel free to request a detailed analysis of the Easyparcel price.
Who are the typical users of Easyparcel?
EasyParcel serves both individuals and business owners, inviting anyone who needs dependable courier services to send documents or parcels.
What level of support does Easyparcel offer?
Easyparcel provides support through a knowledge base, chat, FAQs/forums, and email/help desk.