Last Updated

Overview

Inriver streamlines product information management with powerful syndication tools that simplify content delivery across digital and physical channels. Its flexible SaaS platform supports everything from onboarding to analytics. For brands dealing with high volumes or omnichannel demands, Inriver offers just the right balance of control, speed, and simplicity.

Inriver Specifications

  • Multi-channel management
  • SSL security
  • Order management
  • Promotions Management

Inriver Features

Content Creation

Inriver’s content creation tool makes it easy for brands to build strong, engaging product stories that work across all channels. It brings all product information into one place, so teams can add marketing copy, images, videos, 3D views, and manuals—all in a shared, flexible workspace.

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Onboarding

Inriver streamlines the process of gathering and managing product information from both internal teams and external suppliers, creating a centralized, reliable source of truth. It consolidates data from various feeds and systems into one platform, eliminating silos and ensuring consistent, accurate product content across the entire organization.

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Evaluate

Inriver Evaluate helps you spot and fix problems with how your products appear online. It shows real-time data on product performance across e-commerce sites. Smart, customizable bots check chosen websites to make sure your product content is correct, meets guidelines, and is easy to find. These insights help you boost product visibility, stay compliant, and grow sales.

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Inriver Reviews

Total 13 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

38%

3

Stars

15%

2

Stars

0%

1

Stars

0%

Share your experience

K

Katalina

Information Technology and Services, 500+ employees

Less than a year

4.0
July 2023

“Totally loved this tool”

Pros

I really like this dual-purpose tool as it is very useful and user friendly at the same time.

Cons

The search filter at time work really slow depending on how much information needs to be searched.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, N/A employees

5.0
October 2022

“Scalable Omnichannel Product Management Tool”

Pros

Managing information for a very large number of products across different platforms is really easy for us with this product information management system which makes it essential for omnichannel commerce. The support team is excellent as well.

Cons

Interface design could still look a bit more polished.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

TP

Tangeka P.

Not Specified, N/A employees

3.0
August 2020

“All in One PIM Solution”

Pros

From what we saw, this felt like a pretty complete all-in-one platform for us, even though we mainly tested it for its capabilities. We didn't choose it in the end but I still think it's a strong solution overall.

Cons

Our focus stayed mostly on the PIM side since the DAM organization features didn't leave us particularly impressed. Even the PIM worked only to a point, because with the size of our datasets, managing everything would have been challenging. On top of that, we would have had limited control and would need to reach out to their team for every update or change.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Frequently Asked Questions

Does Inriver offer an API?

Yes, it offers API connections. As part of the MACH Alliance, Inriver is built with the flexibility to connect to any system in your architecture.

What language does Inriver support?

As a global company, the Inriver software supports multiple languages, including English, French, and Dutch, plus additional. It also provides numerous translation offerings.

What other apps does Inriver integrate with?

Inriver integrates with various third-party applications and systems, including Salesforce, SAP, Bynder, Magento, and Aperture Labs, among many others.

Does Inriver offer a mobile app?

No, Inriver doesn’t offer a mobile app.

What types of pricing plans does Inriver offer?

Inriver offers a tiered pricing system with multiple plans and pricing customized to your needs. These plans include Foundation, Core, Professional, and Enterprise. Get in touch for a customized Inriver cost estimate.

What level of support does Inriver offer?

It offers support through a ticket system 24/5, a community support channel, and various on-demand trainings.