Last Updated
Overview
Simplus Features
Agentforce LiftOff
Simplus' Agentforce LiftOff accelerates the deployment of salesforce's agentforce AI, enabling businesses to quickly implement autonomous AI agents for tasks across sales, service, marketing, and commerce. This improves efficiency and customer engagement.
AI Spark
AI Spark is designed to ignite your AI journey with best-in-class expertise, leveraging Simplus' team of Salesforce AI-certified consultants to integrate AI seamlessly into your business processes. This helps to enhance decision-making and operational efficiency.
Data Catalyst
This service facilitates the integration and management of enterprise data, ensuring that AI agents have access to accurate and comprehensive information. This enhances their ability to perform tasks effectively and make informed decisions.
Field Service Lightning
Field Service Lightning optimizes field operations by providing real-time tracking, intelligent scheduling, and mobile access to job information. This results in improved productivity, reduced costs, and enhanced customer satisfaction.
Marketing Cloud And Pardot
The software enhances marketing by automating campaigns, managing leads, and analyzing engagement. It empowers businesses to deliver personalized experiences and boost revenue growth.
Simplus Reviews
Total 11 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars18%
3
Stars9%
2
Stars0%
1
Stars0%
Share your experience
Stephen S.
Mid-Market, 51-100 employees
“Strong relationship-building skills”
Pros
The solution specialists at Simplus really know their stuff. They have years of experience and are considered leaders in the Q2C and CLM industries. What I really appreciate is their clear, consistent communication and they make sure everyone is on the same page, which means there are no surprises. They're great at understanding exactly what I need and they bring a combination of industry know-how and familiarity with available tools to create the best solution for me.
Cons
I really can't say there was anything I didn't enjoy about this trip. It has made a huge impact on our company, transforming our operations and helping us grow much faster. They're very clear about the scope of work they take on, and while I understand that not all clients may fit their ideal profile (in terms of company size or service agreements), I truly believe they could gain even more influence in the industry if they branch out into different markets.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Verified User
Mid-Market, 51-100 employees
“Decreased our productivity”
Pros
I really like that it lets us make changes to contracts that are already activated. This is a big help for our accounting and order processing teams. I can't say how it compares to other solutions but it works well for us.
Cons
Things always feel slower when we're using Salesforce. Our pricing and quotes end up being inaccurate and we constantly need approvals or help from upper management or other departments to move things forward.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
4
Verified User
Mid-Market, 51-100 employees
“Simplified CPQ process”
Pros
I find it super easy to create quotes with this tool and it speeds up the entire process of closing deals.
Cons
Data updates could be an issue sometimes. But to be fair, I think this could be more of a result of Salesforce being slow to load rather than an issue with the tool itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10