AdvancedMD Reviews

“Great Solution for Practice Management and Billing”

Pros

The software includes numerous built in claim scrubbers which catch more errors before submission. Cleaner claims lead to faster payments. Their clearinghouse, McKesson is one of the largest in the country, resulting in quicker claim processing. If you opt for the paid reporting features they surpass any other billing software we've encountered. The customization options are extensive and worthwhile if you invest the effort to tailor them to your practice.

Cons

Setting up the system can be a bit confusing. More features mean more time for our billing team to adjust. Their A/R module is confusing to use and has its fair share of problems. Due to the software's extensive customization options, their support team is often unfamiliar with all aspects of the software.

“Advanced MD”

Pros

This system is excellent for billing and scheduling. I would wholeheartedly recommend it to other medical facilities.

Cons

It may cause a bit of trouble for beginners but overall, it is a good software.

“Good for multi-location facilities”

Pros

We tried many system before sticking to AdvancedMD. The system works very well and our doctors are extremely satisfied. The billing side of things are smooth and the AR management process is robust

Cons

Their client services team is not as good as expected. They at times forget to respond.

“Good value but has some limitations”

Pros

The pricing is very competitive and the customer and technical support are satisfactory. The integration of billing and EHR is well executed.

Cons

Its not fully compatible with an Apple system. Additionally its not as customized to psychiatry as some of the other EHR products.

“Poor customer service, and they lied about their capabilities”

Pros

I did enjoy the insurance billing capabilities.

Cons

It doesn't automatically update the DMEPOS Medicare Fee Schedule. I have to manually enter all 800+ codes 3 to 4 times per year.

“Good once you learn to navigate”

Pros

It offers a wide range of capabilities.

Cons

Navigating the page can be hard. The multiple options and sometimes unclear images make it difficult to distinguish between different functions.

“Advanced md review”

Pros

I like the software although I did face some challenges getting started since its the first software I purchased and implemented independently.

Cons

As a beginner I faced some issues with the learning process in the beginning, as I mentioned in the pros.

“Advanced MD”

Pros

It is fairly simple to use and training new employees on the system is a breeze.

Cons

There is no way to track canceled appointments for recall which is a major downfall. Some reports have limitations, like the inability to separate patients by insurance carrier. It doesn't prompt for duplicate patients when entering new ones. Setting up the schedule template is time consuming and not easily changeable after the initial setup.

“Stepped up to help us in a bind!”

Pros

The software allows a paperless environment. The people behind the software are fantastic and the online training videos are helpful. Our salesman, David Gates has been wonderful.

Cons

I haven't found any cons yet but I will keep looking!

“Awesome software”

Pros

The software is so intuitive and packed with useful features.

Cons

So far I am happy with no cons.

“average billing software”

Pros

Its an average software. There is nothing particularly extraordinary about it.

Cons

Its not very straightforward or intuitive. could be more user friendly. Overall, it's just an average software.

“Please avoid this software”

Pros

There is nothing noteworthy to mention.

Cons

Its expensive and everything comes with an additional charge. It is also too complex to use.

“Poor support”

Pros

The billing functionality of the system functions well.

Cons

The customer support is lacking and the EHR and RX writing software are unreliable.

“OK for medical billing”

Pros

The ease of use is remarkable.

Cons

It's pricey and relies on internet connectivity.

“Very Good”

Pros

Scheduling appointments is simple task with this software and completing payments and charges is quick.

Cons

The inability to track patients who miss appointments unless we manually move them is a disadvantage. It would be helpful to have a "no-show" option alongside the "check in" and "check out" options for this purpose.

“Good!”

Pros

It is incredibly user friendly.

Cons

I cannot track canceled appointments which is a major con.

“Worked”

Pros

The best thing is that I can customize everything as per my need.

Cons

Navigation can be a bit challenging.

“So easy to use”

Pros

Not only is it easy to use but I can also configure it to suit my preferences. All the notes and templates are designed for meaningful use. The customer support is fantastic.

Cons

I have no complaints.

“Great product”

Pros

The customer service is easily accessible and the training provided was helpful in preparing us to use the product.

Cons

The system is not always intuitive. Sometimes you need to click, while other times you have to hit return to proceed with a function.

“Confusing &amp, hard to get trained on”

Pros

Billing module is strong and delivers. I like the electronic eligibility and claim scrubbing.

Cons

It is not suitable for small practices, they have too many options and it is not easy to learn the system. It doesnt work on Mac.