AdvancedMD Reviews

“reasonable but buggy templates”

Pros

The price was reasonable and the features were decent.

Cons

Note templates are often hard to tailor and once edited they tend to have bugs that frustrate our providers frequently.

“Easy to use and great support”

Pros

AdvancedMD's PM and EHR are really easy to use across the board. I love how quickly we can train doctors and office staff thanks to its intuitive layout. On top of that, support from every department has always been reliable and impressively helpful whenever we reach out.

Cons

When I'm entering a charge and a patient pays both a copay and an extra amount, it would be so much easier to apply both payments on one screen. Right now, I have to post the copay first and then go back into the account to post the rest, which is kind of clunky.

“Super easy with amazing help”

Pros

It is super easy to use and the help team is just so amazing.

Cons

There's so con from my side

“Simple app with good support”

Pros

The app's simple to use and support staff are reachable whenever help's needed.

Cons

No product is flawless, yet AdvancedMD continually rolls out updates aimed at improving overall efficiency.

“It is very beneficial. ”

Pros

I like that we can customize anything we need to.

Cons

I wish we could skip to the date of the appointment for a patient when we clicked on it.

“customizable tool”

Pros

We can customize it to fit our needs whenever it's required.

Cons

It would be great to click on a patient's appointment date and have the scheduler automatically take you to that specific day in the calendar view.

“very easy”

Pros

it is easy to use.

Cons

nothing.

“very nice”

Pros

I like both the EMR and practice management software.

Cons

The billing is complicated.

“incredibly flexible for multiple specialties”

Pros

AdvancedMD's flexibility is a huge help for practices with multiple specialties. We can tailor workflows for each clinical specialty and significantly cut down the time providers spend finishing their clinical documentation and notes.

Cons

Many functions only work well if users are committed to investing time to learn the platform and its nuances. Without that willingness to train, practice and adapt, the system can become really frustrating to work with.

“Navigating the system is a constant struggle”

Pros

I really appreciate how the system makes the final step so effortless. After I've finished my notes and located the patient's chart, signing it is very easy.

Cons

It feels awkward and hard to locate items and document correctly.

“Physical Therapy Practice”

Pros

Robust tool. Excellent ongoing support. The set-up is amazing. The reason why we chose AdvancedMD is that the sales and support staff are very supportive.

Cons

For a small practice, this tool might be a bit more complexed. Even the most simple tasks sometimes are pretty complex to execute for which we require support.

“Enjoy it”

Pros

very easy to use.

Cons

I wont say its perfect but they keep on improving on the software which I love.

“Happy User”

Pros

AdvancedMD is a well-integrated system and its integration with other programs we use is amazing. It has been over 9 years that we’ve been using this system. The support they provide is incredible.

Cons

There shouldn’t be additional costs for add on modules.

“Appointment confirmation”

Pros

It is easy to handle multiple schedules at once due to its appealing appearance. The appointment confirmation checklist is something I like as it has all the options to document as to what occurred.

Cons

I would like to have the PM and EMR in one system rather than always have to keep jumping and switching between the two. I’ve also had some issues with tracking the payment of patients.

“user friendly with great support”

Pros

It is very user friendly. Their support team is really helpful.

Cons

Occasionally, the billing capture doesn't happen.

“allows quick and painless patient search”

Pros

I could quickly pull up patients using different search queries. For example DOB, address or name which made navigation painless. Entering patient details was simple too and I could easily create Word documents from the information.

Cons

It occasionally lost information, so I had to re-enter everything multiple times. The prescription feature was the toughest to get synced with pharmacies, though that might not have been the software's fault.

“Costs a lot”

Pros

You need to learn how to use the system first, and then it becomes easier.

Cons

This system is not worth the price you pay. The RCM doesn’t really do anything, so we had to hire a biller while we were paying them for the system as well.

“Great price.”

Pros

Once you learn how to use the system it becomes easier. It comes at a good price. The system has many different templates to offer and lets you add as well.

Cons

The training they provide is fast-paced. Connecting with the right customer support person can take many calls to get things fixed.

“Review”

Pros

The system is pretty much easy to use and it provides all the features that I require to run my practice.

Cons

None. It is better than the previous system that we used.

“Incredibly dependable!”

Pros

I've found this system to be incredibly dependable once you fully understand it.

Cons

Patients cancel appointments after getting reminders and can't reschedule. The feature can't be turned off unless appointment reminders are disabled.