AestheticsPro Reviews

Pros

The software is designed to be user-friendly with easy navigation and a short learning curve. One standout aspect of our experience was the excellent support we received during a call. The representative who assisted us was not only knowledgeable but also friendly and helpful providing valuable guidance on basic functions.

Cons

N/A - I haven't had enough experience to form an opinion yet. So far there is nothing I dislike.

Pros

In comparison to other programs this software stands out for its user-friendly nature.

Cons

Currently some basic features are unavailable.

Pros

The software is user-friendly and the customer service is excellent.

Cons

No specific complaints about the services.

Pros

The software's ease of use detailed client history and customization options make it a great choice. Furthermore the customer support provided both via phone and online is exceptional and highly responsive.

Cons

A minor improvement would be to eliminate the requirement of asking new clients about their cellphone carrier. Other systems don't have this requirement and many find it odd. Additionally there is a concern when clients change carriers as they may not receive text reminders and not everyone regularly checks their emails.

Pros

The customer support is exceptional promptly addressing any issues that arise.

Cons

Patient information doesn't always transfer from intake forms to other forms requiring manual retyping for prescriptions.

Pros

It is easy to use on a daily basis and the daily reconciliation feature is beneficial.

Cons

There is a need for more comprehensive reporting options.

Pros

The software is user-friendly as long as you follow the steps correctly when scheduling appointments sending client paperwork or rescheduling. If you have any training-related questions they are promptly answered.

Cons

Many aspects of the software seem outdated and could benefit from improvements.

Pros

The software provides quick responses and live support is available via conference within a day.

Cons

It would be great if AP could process Cherry and CareCredit transactions.

Pros

The software's strengths lie in its customer support ease of use and customization options.

Cons

No issues at all; I am extremely satisfied with the product.

Pros

I appreciated the step-by-step guidance provided in response to my questions.

Cons

Customer support requires submitting a ticket and waiting for assistance.

Pros

The integration of booking and payment along with the variety of available forms is a notable feature.

Cons

It would be great to have an iPad version as the software can be a bit challenging to use.

Pros

Scheduling is simple and the tool is easy to learn and use.

Cons

The ability to add clinical documents is important but building them from scratch can be cumbersome.

Pros

The software is user-friendly offers web browsing capabilities and provides excellent support.

Cons

Still unsure since we just started using it.

Pros

I am still in the process of setting up Aesthetics Pro for my team, and I had another onboarding session this morning. Despite my initial reluctance, customer support made this onboarding experience absolutely wonderful. They were incredibly helpful, sweet, and addressed all my questions without overwhelming me or rushing the call. Speaking with her was a pleasure, and I hope I can reach out to her if I ever need assistance again.

Cons

My account manager doesn't typically respond.

Pros

Im new to the program, but Im already loving it. One of the standout features for me is the ability to easily track expenses, both by employee and for different services.

Cons

I dont have any cons to report at this time, as Im still in the onboarding process.

Pros

Its incredibly userfriendly and not overly complicated. The customer support is excellent.

Cons

At times the documentation doesnt save well.

Pros

Im really impressed with the quality of customer support. The instructional videos are also quite helpful.

Cons

There arent many downsides but occasional server issues or access problems can be a minor inconvenience.

Pros

We appreciate the charting and HIPPA compliance of MAP. The erecord creator is fantastic. Also the ability to see the last consent or intake before adding a new one is a plus.

Cons

While most aspects are great the scheduling and marketing features could be improved compared to some competitors.

Pros

I like that AestheticPro is designed specifically for the Aesthetic and MedSpa industry.

Cons

There is room for improvement in the available merchant options and EMV choices.

Pros

I dont believe this softwares rating on this site for a single second. It is a challenging experience with numerous issues.

Cons

The software attempts to do too much at once and ends up doing everything poorly. Various design flaws and inefficiencies in staff scheduling are particularly frustrating.