Total 565 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

25%

3

Stars

8%

2

Stars

2%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

J
Jessica

Not Specified, 1-10 employees

5.0

Overall Happy

Pros

It provides good value for the money and delivers positive results for the time invested.

Cons

Setting up membership programs with initiation fees can be tricky.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M
Marvin

Hospital & Health Care, 1-10 employees

5.0

Chief Executive Officer

Pros

CSM is flexible and the GUI is easy to understand. It meets essential EMR standards for our business.

Cons

Reporting options are limited and theres a need for better integration possibilities like PowerBI and SAAS.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D
Donna

Not Specified, 1-10 employees

4.0

Kirkland

Pros

The products price and ease of use are highlights.

Cons

The process of setting up all the services and products can be challenging.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

J
Jana

Alternative Medicine, 1-10 employees

5.0

review

Pros

The forms and payroll tracking features are useful.

Cons

Difficulty in getting assistance especially with SMS messaging and the schedule a call link not working.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
Ardis

Medical Practice, 1-10 employees

5.0

Everything a Med Spa Needs

Pros

A wellthoughtout application with a strong relational database and robust features. Its secure stable and supported excellently.

Cons

Would appreciate more advanced photo functionality.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

N
Nicole

Not Specified, 1-10 employees

5.0

review

Pros

Historical functions are easy to use.

Cons

Limited mobile functionality unable to accept payments and calculate commissions.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

E
Elizabeth

Medical Practice, 1-10 employees

5.0

sensitive content hidden was Amazing and VERY helpful

Pros

sensitive content hidden and her exceptional customer service. She displayed patience and effective communication.

Cons

Managing mistakes on the backend can be complex causing domino effects and chaos during payroll.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Amjad

Cosmetics, 1-10 employees

5.0

AestheticsPro Review

Pros

I found AestheticsPros customer support and scheduling features to be highly beneficial for my needs.

Cons

Setting up the software has been quite timeconsuming and not as straightforward as I hoped.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
Simona

Medical Practice, 1-10 employees

5.0

Aesthetics Pro is great

Pros

Aesthetics Pro is remarkably easy to configure and use making it a breeze for our team.

Cons

While theres a lot to configure for our specific use its actually a positive aspect as it allows for customization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M
Mariely

Medical Practice, 1-10 employees

5.0

Comprehensive Medical Record Solution with Excellent Support

Pros

Aesthetics Pro stands out for being a comprehensive medical record solution that fulfills all our needs. Its user-friendly interface makes it easy to navigate, and the marketing and email features are highly impressive.

Cons

Although I am highly satisfied with the software, it would be even better if it offered intake and consent forms in languages other than English, such as Spanish.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Sherlonna

Not Specified, 1-10 employees

5.0

Great medical software

Pros

AestheticsPros onboarding process was quick and easy and the software provides everything I need in one convenient place.

Cons

I wish it had the option to type or save signatures instead of requiring manual signing for each instance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

K
Katie

Medical Practice, 1-10 employees

4.0

Eh

Pros

AestheticsPro offers an EMR option that replaces traditional paper and folders which is a significant benefit.

Cons

Some functions such as prepaids are challenging to navigate and improvements like a credit option and streamlined kiosk mode login would be appreciated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A
Anthony

Medical Practice, 1-10 employees

4.0

Great Systems for a Good Price

Pros

Deployment is easy and the library of templated forms for various procedures is a valuable resource.

Cons

There are limitations in reporting appointment page customization and photo integration but overall its been a great year with AestheticsPro.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

S
Steffany

Alternative Medicine, 1-10 employees

5.0

Love this record system

Pros

AestheticsPro offers an intuitive and featurerich solution that covers marketing scheduling product inventory and staff payroll making it a comprehensive choice.

Cons

Documenting and forms could use improvement but overall its a great system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M
Meesun

Not Specified, 1-10 employees

5.0

Review

Pros

The support teams knowledge and assistance are highly commendable.

Cons

The software lacks a feature for new clients to deposit money which could be more convenient.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C
Chris

Cosmetics, 1-10 employees

5.0

Review

Pros

In my 30 days of using AestheticsPro Ive found it relatively easy to use with many features to explore.

Cons

Creating packages with product inventory has proven somewhat challenging.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M
Mariely

Not Specified, 1-10 employees

5.0

Aesthetics Pro the best medical record

Pros

Aesthetics Pro offers a complete medical record solution that is user friendly and features excellent marketing and email capabilities.

Cons

It would be even better if intake and consent forms were available in languages like Spanish.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C
Chris

Cosmetics, 1-10 employees

5.0

Review

Pros

Ive been using Aesthetics Pro for 30 days and so far its been relatively easy to use with a learning curve for all its features.

Cons

Creating packages with product inventory can be challenging for my business.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Mariely

Medical Practice, 1-10 employees

5.0

Aesthetics Pro the best medical record

Pros

What I like most about Aesthetics Pro is that its a comprehensive medical record solution with a user friendly interface and outstanding marketing and email features.

Cons

I like everything about it but it would be even better if it included intake and consent forms in other languages like Spanish.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

L
Lori

Cosmetics, 1-10 employees

4.0

Slowly but surely we are figuring it out...

Pros

Aesthetics Pro appears to cover all aspects of the aesthetics industry and the option to create support tickets for help is appreciated.

Cons

The setup process and automatic functions have been somewhat disappointing.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7