Last Updated Oct 28, 2025
Key Takeaways
Generated from the text of customer reviews
AestheticsPro is a cloud-based EHR and practice management platform used by medspa owners, aestheticians, and front-desk staff. The platform is ideal for medical spas and wellness practices needing integrated scheduling, billing, and EMR tools. Users have consistently praised its ease of use and responsive support, with only slight room for improvement in scheduling performance.
Our Verdict
Being a dependable choice for new and multi-location medspa practices, AestheticsPro stands out with its centralized workflows and HIPAA-compliant operations. It suits medium to large setups handling high client volumes and frequent bookings. The pricing is mid-tier but aligns with its comprehensive scope. We recommend it for practices prioritizing unified management and transparent, integrated billing.
Overall Rating
Based on 388 users reviews
4.3
Rating Distribution
Positive
85%
Neutral
12%
Negative
3%
Starting Price
$75
/user/month
What Is AestheticsPro?
AestheticsPro is a cloud-based software solution meticulously designed for the medical spa industry. It presents a holistic suite of tools, including online booking, point of sale, electronic medical records, and marketing email automation.
Ensuring the utmost safety and security of patient data, AestheticsPro stands as HIPAA Cloud Compliant software, offering clients a seamless and secure experience from booking appointments to viewing their treatment history.
What Is AestheticsPro Best For?
AestheticsPro has a competitive edge with a library of 475 ready-to-use forms and the flexibility to create customized interactive forms. It ensures central electronic record storage with top-notch web-based security.
How Much Does Aesthetics Pro Cost?
The all-in-one software solution offers three pricing plans: Professional, Executive, and Enterprise. The following are the pricing details of the plans:
- Professional: $75/user/month
- Executive: $275/month
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
Aesthetics Pro Integrations
The medical spa software seamlessly integrates with various third-party software, enhancing its functionality and user experience. The following are some of the integrations offered by the software:
- Gravity Payments
- World Pay Processing
How Does AestheticsPro Work?
This section will guide you through the workings of AestheticsPro online:
- After logging in, access the dashboard to view client details and appointments
- Navigate to the E-Records section to view or create customized interactive forms tailored to your business needs
- Utilize the appointment booking feature to schedule and manage client appointments
- Access the client portal to share the necessary appointment forms
- Ensure data security by setting up two-factor authentication for authorized staff members
Who Is Aesthetics Pro For?
The AestheticsPro software is tailored for medical aesthetics professionals, ranging from small to large practices. It caters to various sectors, including health, wellness and fitness. That makes it a versatile choice for the following:
- Medspas
- Aestheticians
- Med clinics
- Individual practitioners
Aesthetics Pro Use Cases
We have run extensive research to provide you with a thorough analysis of some user reviews which shed light on AestheticsPro’s current capabilities. Let’s decode it through varying scenarios that make the solution an ideal fit for medical spa and aesthetics practices.
Medspa Practices Aiming To Scale
The solution is specifically suitable for startups or small medspas that want to establish structured operations more efficiently and intelligently. It has a cloud-based infrastructure that requires minimal IT maintenance and comprises a built-in range of templates for quick charting and documentation processes. Users have also pointed out that there is no lengthy implementation phase, which further makes it ideal for new or growing practices.
Multi-Location Practices Wanting A Centralized System
It is also highlighted by various users that organizations operating across multiple branches specifically benefit from AestheticPro’s centralized management of appointments, records, and billing. Moreover, it provides access through a single platform that simplifies tasks such as multi-location reporting and cross-campus analytics.
Practices Needing Integrated Billing And Payments
There are some clinics handling retail sales, memberships, and treatment packages which can benefit from AestheticsPro’s integrated POS and merchant services, ensuring streamlined financial tracking. It easily supports and processes credit card and gift card payments, alongside automated invoicing. Several users note that automated billing reduces administrative load and improves revenue transparency.
Providers Prioritizing Online Booking And Client Experience
AestheticsPro serves practices which are focused on enhancing the client journey through online booking and digital forms. The self-service portal allows patients to book appointments, fill forms, and access history remotely. This setup benefits busy spas aiming to reduce front-desk workload while ensuring the provision of efficient and accurate scheduling.
Aesthetics Pro User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
Ease of Use
Many users highlight that AestheticsPro’s interface is intuitive and reduces the learning curve for new staff. One clinician highlighting its intuitive interface said: “Overall this software was easy to use … the staff spends comparatively little time creating comprehensive medical records.” | Occasional Scheduling Challenges
Several users mention issues like double bookings, calendar mismatches, and unexpected downtime. These issues can disrupt daily operations and affect appointment accuracy. One user shared: “Constant bugs and outages cause double bookings and lost revenue.” |
Customer Support
The support team and training staff receive repeated praise for timely assistance and personalized help. A user stressed the responsiveness of the team said: “Every time I submit a ticket they get back to me promptly. I love the one on one training.” | Initial Setup and Learning Experience
Users find the interface intuitive once they get used to it, but the initial setup takes time. Gaining familiarity with configuring templates and client forms is challenging at first, especially for smaller teams or new users without prior training. |
Integrated Functionalities
Users appreciate that multiple operations (EMR, booking, marketing) are centralized under one system, reducing the need to juggle separate tools. A review read: “I purchased this software before launching a startup, and Aesthetics Pro has facilitated smooth operations in almost all facets of the practice.” | Limitations in Accessibility
A couple of users expressed their frustration over marketing module limitations, lack of deeper customization, or weaker mobile functionality compared to expectations. One of the users had written: “We changed to AP about 6 months ago and it has been a nightmare … we cannot do ANYTHING with the platform from a marketing point of view.” |
Is AestheticsPro Right For You?
AestheticPro isn't just about its core functionalities; it's built on a foundation of trust and efficiency. Being HIPAA Cloud Compliant and PCI Compliant ensures that your data is handled with the utmost security. The platform is equipped with robust administration and security tools, ensuring seamless operations and data protection.
With accolades and trust from thousands of professionals since 2008, AestheticsPro has carved its niche as an industry leader. It ensures scalability and security by boasting features that cater to every aspect of a medspa business and testimonials that vouch for its efficiency.
Still unsure if AestheticsPro aligns with your needs? Read AestheticsPro reviews or contact our customer support team at (661) 384-7070 and let them guide you in making the best decision.
