Last Updated

Key Takeaways

Generated from the text of customer reviews

AestheticsPro is a cloud-based EHR and practice management platform used by medspa owners, aestheticians, and front-desk staff. While users note that mobile app formatting is difficult on certain devices, the platform helps users organize client charts and records efficiently. The vendor is planning to introduce Kai AI Premium Agents for phone, text, and website conversations.

Our Verdict

Aesthetics Pro suits multi-location medspa practices and medium- to large-scale setups handling high client volumes and frequent bookings. The starting price is reasonable for starting price for a small practice, but paid add-ons can raise the total cost. We recommend it for practices prioritizing a unified management and transparent billing system.

AestheticsPro Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Patient Portal
  • Mobile App

AestheticsPro Features

Client Management

The platform offers a centralized client profile containing e-records, charts, notes, photos, purchase history, invoices, balances, and remaining services. Staff can access the information needed to understand a client’s history and account status without switching between separate records. It supports more informed service delivery and client relationship management.

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EMR And Custom Forms

AestheticsPro features electronic record management with more than 450 ready-to-use forms alongside custom form creation. It lets clinics digitize intake and treatment documentation, collect information electronically, and adapt forms to their workflows. This reduces reliance on paper records and makes client information easier to access.

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AP Photos

This feature supports consistent medical photography with alignment guides and ghosting during image capture. Providers can use E-Records to mark treatment areas, create more precise treatment plans, and compare before-and-after images side by side. Integrated into the AP mobile app, it keeps treatment visuals connected to the client workflow.

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Online Booking And Scheduling

The platform offers appointment scheduling based on providers, rooms, and equipment, while automated confirmations and online booking allow clients to schedule services without staff intervention. The client portal also gives users access to appointments and invoice history. This helps clinics manage resources while providing self-service options.

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Telemedicine And E-Prescribing

AestheticsPro has secure virtual consultations and follow-ups that connect to client records, while its e-prescribing functionality allows medical professionals to electronically transmit prescriptions and access medication history. These capabilities can help providers handle consultations and prescribing workflows without relying entirely on in-person visits or paper-based processes.

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Reporting And Business Insights

The platform offers reporting tools that cover different areas of the business and can filter information by location, search criteria, and date range. Reports can be downloaded in Excel format. This gives managers a way to review operational and client data or analyze it further using third-party software.

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Pros And Cons of AestheticsPro

Pros

  • Organizes treatment progress with side-by-side photo comparisons

  • Allows users to customize templates and intake forms easily

  • Provides a self-service portal for patient appointment bookings

  • Protects patient information via secure HIPAA compliance

  • Enables automated scheduling and patient communication tools

Cons

  • Causes occasional calendar bugs and unexpected system downtime

  • Advanced analytical reporting is somewhat limited

  • Navigation can be complex during initial setup

AestheticsPro Pricing

Pro-Plus

Executive

Enterprise

  • Mobile Apps

  • e-Prescriptions

  • Marketing Tools

  • Telemedicine

  • Client Portals

  • All Pro-Plus features, plus:

  • Unlimited Users

  • Multi-Location Support

  • Advanced Integrations

  • Live Support

  • Dedicated Webinars

  • All Pro-Plus features, plus:

  • Custom APIs

  • Live Support

  • Custom Reports

  • Unlimited Users

  • Multi-Location

  • Advanced Integrations

  • Practice Webinars

Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.

AestheticsPro Reviews

Total 607 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

24%

3

Stars

9%

2

Stars

2%

1

Stars

4%

Share your experience

BS

Bob Short

Behavioral Health, 11-50 employees

More than a year

1.0
April 2026

“AP pays their employees 25 bucks a pop to write praise reviews”

Pros

This company has such a poor quality app that they pay for reviews.

Cons

If you work there you can make an easy 25 bucks

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

IA

Isabel A.

Medical Practice, 1-10 employees

5.0
April 2026

“stress-free scheduling”

Pros

Scheduling patients feels much quicker with this software because everything is so simple and free of unnecessary complexity. It also makes the intake and consent form process much more seamless which helps patients stay relaxed and stress-free when filling everything out.

Cons

At this point, there really is not a feature I dislike. The only addition I would love to see is the ability to tag patient photos and then search them by service type especially for marketing purposes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MY

Melissa Y.

Hospital & Healthcare, 1-10 employees

5.0
April 2026

“Saved us a lot of time”

Pros

I appreciated how intentionally this platform is designed for aesthetic clinics. It brings scheduling, charting, consents, memberships and client management together in one system which keeps our day-to-day operations much more organized and efficient. It has saved our team a lot of time, improved our workflow and made the client experience feel more seamless from booking through checkout.

Cons

There is a bit of a learning curve with some features at first especially when you start digging into everything the platform can do. That said, once it's properly set up and you get comfortable with the system, it becomes very efficient and simple to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

How does AestheticsPro handle payment processing?

AP Payments processes payments inside AestheticsPro and supports membership sales and payment reconciliation. Its A920 Pro terminal accepts chip and PIN, magnetic stripe, contactless, and QR code payments.

Can providers send electronic prescriptions through AestheticsPro?

Yes. Its AP ERx, an integrated e-prescribing solution, lets providers send prescriptions from the platform, review medication interaction information, and access state Prescription Drug Monitoring Program reports.

How does AestheticsPro support clinical documentation?

Its EMR includes digital charting and a library of more than 500 ready-to-use forms. Practices can also create customizable forms for intake and treatment records.

What customer support options are available?

Customers can get support through email, phone, ticket submission, and the knowledge base.

Is AestheticsPro mobile-friendly for practice staff?

Yes. AestheticsPro has a mobile app for iOS and Android.