AestheticsPro Reviews

Pros

Integrating Aesthetics Pro with my business has been exactly what I needed offering essential documents and a streamlined workflow.

Cons

An app for clients to access intake forms more easily would be beneficial eliminating the need for manual form sending.

Pros

Aesthetics Pro offers a wide range of useful features and I appreciate its versatility.

Cons

Having two training slots per month would be a welcome addition.

Pros

Aesthetics Pro seems to cover all the essentials in the aesthetics industry. I also appreciate the option to create a support ticket for assistance with any issues.

Cons

The setup process and automatic functions have been disappointing.

Pros

My overall experience has been excellent. Whenever I have questions I receive quick and helpful responses. The provided videos guide me through processes in advance which is beneficial. As a new business owner I'm grateful for this software as it eases my workload.

Cons

It would be fantastic to have a dedicated app for easy access while serving clients. This would allow clients to fill out intake forms and access documents without the need for manual form sending.

Pros

The software offers numerous useful features although it would be ideal to have two training slots per month.

Cons

Refer to the previous comment (above) regarding this matter.

Pros

I am very grateful for the incredible patience and helpfulness of the customer service representative

Cons

I just started using the program and I will inform you.

Pros

The customer service is outstanding demonstrating patience and providing helpful assistance. I am very grateful for their support.

Cons

I will update you as we are just beginning to use the program.

Pros

I appreciate the software's ability to handle large amounts of data.

Cons

The user interface in marketing is challenging with duplicate marketing campaigns that cannot be deleted.

Pros

Support is available at any time and the software has everything needed to run a medspa. It is particularly helpful that intake forms are already integrated into the system.

Cons

The initial integration and setup process can be time-consuming due to the number of buttons that need to be clicked to access certain features.

Pros

The best way to learn is through hands-on experience, and the system is easy to use and navigate.

Cons

So far, Im happy with Aesthetics Pro.

Pros

The software is easy to use and navigate and hands-on learning is the most effective approach.

Cons

I have been quite content with AestheticsPro thus far.

Pros

The individual who assisted with the setup was patient and extremely helpful.

Cons

It does not integrate with QuickBooks and patients cannot fill out paperwork on their smartphones.

Pros

It offers easy customization for different types of treatments.

Cons

I will provide feedback later as I haven't used it long enough to identify any downsides.

Pros

The software is robust with fantastic support and it remains user-friendly.

Cons

As new users we haven't come across any issues yet.

Pros

Overall it allows for smooth navigation through most functions.

Cons

The technical support is the most unsatisfactory I've experienced. It requires self-guidance.

Pros

The system provides quick responses enabling users to start using it promptly.

Cons

It would be great to have theme colors for a more personalized experience. Additionally a dedicated chart section for medications and allergies for all patients is needed.

Pros

It is less complicated easy to use and includes all the necessary features.

Cons

The availability of vendors for the point of sale (POS) is limited. Moreover there have been password issues with the second user despite multiple resets. We are still awaiting resolution from AestheticsPro.

Pros

I received excellent customer service and support in getting started with the system, particularly from Vincent Gregorio.

Cons

I was not able to use my previous POS system to check out patients. I was informed that I could use a new system, but I was not informed that it would not be compatible and would not keep track of sales.

Pros

The customer service has been excellent with everyone being very helpful. Customer support was helpful in getting me set up and ready to use the system.

Cons

I was informed that I could use my previous POS system but it turned out to be incompatible and unable to track sales.

Pros

The functionality is easy to navigate.

Cons

Currently unable to utilize the software as we are a new establishment.