AestheticsPro Reviews

Pros

Its the seamless integration of marketing initiatives and lead monitoring that truly sets Aesthetics Pro apart from other EHRs. Using a platform that combines marketing software with EHR software, enhances productivity.

Cons

No cons as of yet.

Pros

The program is the best and relatively easy to learn relying on common sense.

Cons

The software is a bit clunky lacking a simple way to navigate back to the previous screen. There are limited buttons to quickly access desired screens without losing track of the current progress.

Pros

I appreciate that it offers a single set price for all features. I dislike other programs that charge for every additional feature.

Cons

I have some concerns regarding inventory management.

Pros

It is useful for a medspa environment with numerous functions and options available. However as a one-person operation I may not utilize all of the options.

Cons

The software is somewhat pricey but you get what you pay for. The icons on the mobile device can be small especially for users with larger fingers.

Pros

HIPAA compliance is the key and the ease of building the software is on par with others I have worked with.

Cons

As a very new user I have not encountered any negatives thus far.

Pros

I bought this software before starting a business, and Aesthetics Pro has helped me run my clinic smoothly in practically every way.

Cons

Some of the patients info does not display in the dashboard, and it does not appear in any form while entering the patients medical notes.

Pros

Aesthetics Pro is extremely user-friendly. We appreciate how the products services consent forms and treatment forms are pre-populated making checkout a breeze.

Cons

It would be preferable if someone could assist with the initial setup process.

Pros

It is easy to use.

Cons

It lacks flexibility from a financial standpoint.

Pros

I enjoy the user-friendly nature of the software as well as the layout of the screens. The preloaded templates are an added bonus.

Cons

The lack of training is the least favorable aspect. While virtual training has become prevalent it doesn't cater to everyone's learning style. Training videos are somewhat helpful but often fail to address specific questions. Email inquiries also take time to receive a response. My main concern revolves around training and support.

Pros

The product is easy to use with uncomplicated screens. Scheduling is easy and viewing automated appointment confirmations is convenient. The POS system is directly integrated into the software ensuring ease of use for both the user and the client. It also generates invoices immediately which can be emailed right away.

Cons

It would be beneficial to have a simpler function for saving credit card information without requiring the address for future use.

Pros

The only positive aspect I found was the payment partner they use; Gravity is excellent but Aesthetics Pro falls short.

Cons

I was encouraged to join the software early for "free marketing" but despite informing the company that I wouldn't be using the account until November they signed me up in October. After using the software for just a week and a half I disliked it. Upon requesting cancellation I had to pay a $300 fee and an additional month's fee for unused services. The staff became unfriendly once I decided to leave and the customer service was extremely dissatisfying. The system was not user-friendly for both me and my clients and there was no assistance provided for data transfer. Despite multiple requests for help with data uploading I was only given an unhelpful article link. I would not recommend this software to anyone.

Pros

It is easy to use and the support feature with the videos is clear.

Cons

I disliked how people could schedule appointments even a few minutes before the appointment time unless the request appointment feature was enabled.

Pros

It has everything I need to manage clients products services client consent forms equipment retail marketing invoices and HIPAA compliance. I can even link it to my website and platform. I simply love this software and the price is affordable.

Cons

I would prefer if the POS and all its features were included without requiring separate payments.

Pros

It includes everything necessary to help me run my business.

Cons

It is still unclear how to upload multiple pictures into a person's record and utilize pictures for mapping procedures and treatments.

Pros

I like that Its simple to make pop-up notes for informal patient contact using AestheticPro.

Cons

Fortunately, the support team responds swiftly to both simple and difficult issues.

Pros

The support provided during the learning process was very good.

Cons

There is a steep learning curve and the process can be complicated with a lot to learn.

Pros

It offers easy access to pre-made consents and accurate educational materials. The instructional videos make the setup process simple to follow.

Cons

Setting up the product flow to the checkout process can be challenging.

Pros

It can quickly expand to accommodate and support rapid growth.

Cons

The setup process can be difficult to navigate and as you grow changes made in one area may impact various other areas.

Pros

The program offers template flexibility helpful training videos and a user-friendly interface.

Cons

The text feature is not easily accessible. Continuously searching for clients in the list. Difficulty in placing photos into client charting.

Pros

It provides an all-in-one solution with everything conveniently located in a single place. It is easy to use and troubleshoot.

Cons

Editing premade forms is not possible and most forms are based on American standards. We had to modify many forms to comply with Canadian regulations.