Total 565 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

25%

3

Stars

8%

2

Stars

2%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

J
Jerry

Medical Practice, 1-10 employees

Less than 6 months

3.0

Overall software review

Pros

It is a comprehensive solution that offers all the necessary functionality I was seeking.

Cons

Deployment and setup could be improved by providing a PDF setup manual in addition to videos. A written reference manual would be very useful.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

6

K
Kristi

Medical Practice, 11-50 employees

Less than 6 months

5.0

Onboarding Review

Pros

We are in the early stages of using the EMR system but I love the ease of use and the variety of services it provides.

Cons

I haven't used it enough to identify any cons yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G
Grace

Medical Practice, 1-10 employees

Less than 6 months

4.0

Owner/DNP

Pros

As a newcomer to the software I am unable to provide a definitive opinion at this time.

Cons

The appointment and service sections could be smoother and more user-friendly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

C
Colleen

Medical Practice, 1-10 employees

More than a year

4.0

Ease of Aesthetics Pro!

Pros

AestheticsPro greatly simplifies my medical intakes for telehealth and aesthetics. I depend on the system daily and feel extremely comfortable using it. Surprisingly I had not fully explored all the amazing marketing features until recently. I am thrilled by the multitude of options available to reach out to patients including pre-made templates email blasts calendar reminders and much more.

Cons

Mainly experiencing IT issues seeking a solution to reduce files to 3mb.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

L
Lauren

Medical Practice, 1-10 employees

Less than 6 months

5.0

Aesthetic Pro Onboarding/Software Review

Pros

The ability to schedule multiple services on an online booking calendar for patients is incredibly helpful.

Cons

I would like the ability to create our own treatment templates. The system feels limited in providing various options for these templates. Some forms require organized tables for patient data input which is currently not possible.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Amy

Medical Practice, 50-99 employees

5.0

Record keeping has been made quite simple with AestheticPro.

Pros

With AestheticsPro, rewards tracking keeps track of patient referrals and the efficacy of marketing efforts.

Cons

Im new to this software and havent found a con yet.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

H
Harrison

Health, Wellness and Fitness, 2-9 employees

5.0

Satisfied Customer

Pros

Since it helps handle the medical, financial, and marketing elements of the firm, I am really satisfied with this wonderfully comprehensive software.

Cons

The software glitches and stops sometimes but its nothing too major.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J
Justine

Medical Practice, 1-10 employees

Less than a year

5.0

Excellent training

Pros

The product is easy to use and with proper learning one can excel.

Cons

Constantly learning to feel competent can be challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
Lesley

Medical Practice, 1-10 employees

More than a year

5.0

Easy to navigate and amazing customer service

Pros

The customer service is exceptional with prompt responses from the support team. Our representative is knowledgeable and communicates effectively. The employees are friendly and helpful. The system itself is user-friendly.

Cons

Requiring multiple upgrades to access different features.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

L
Larson

Medical Practice, 50-99 employees

5.0

AestheticsPro Review

Pros

AestheticsPro helps us track the effectiveness of our marketing initiatives with ease. Reports are also easy to make.

Cons

None,so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

C
cristen

Not Specified, 1-10 employees

Less than 6 months

5.0

training

Pros

The software is easy to use and the support is wonderful. Tickets are promptly addressed and the one-on-one training is appreciated.

Cons

I haven't encountered any issues yet as I've only been here for a week.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

J
Jasmin

Medical Practice, 1-10 employees

More than a year

4.0

The Good the Bad & the Ugly!

Pros

The smooth functioning of the software's connection with bill pay is a significant positive.

Cons

The software is not very user-friendly and dealing with WP was extremely difficult. I wish there were more options for merchant vendors at that time.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

C
Christopher

Cosmetics, 1-10 employees

Less than a year

4.0

for New Medical Spa

Pros

The calendar and invoicing features are notable.

Cons

Two-way text messaging with patients is needed to improve the conversion rate for scheduling and treating their services.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

J
Jackie

Medical Practice, 1-10 employees

More than a year

4.0

Aesthetic Pro Review

Pros

My staff greatly appreciates the user-friendly nature of the software. It is easy to learn.

Cons

Reporting lacks valuable information necessary for a functioning business. Despite reporting the issue to IT multiple times there have been no updates or improvements.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

6

R
Rose

Medical Practice, 1-10 employees

More than a year

4.0

Aesthetics Pro user experience

Pros

Its extensive functionality eliminates the need for multiple software solutions.

Cons

Integration with Canadian systems is lacking including payment processing options text messaging e-commerce connectivity and inventory management. Patient navigation of the patient portal is challenging. More templates for email marketing with refreshed graphics and modern designs are needed.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

T
Tania

Cosmetics, 1-10 employees

Less than 6 months

5.0

Tania Ritchie's review

Pros

The software's appearance and ease of use are appealing. The content is also satisfactory.

Cons

Overwhelming amount of information especially when starting off.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

D
Delcine

Not Specified, 1-10 employees

Less than 6 months

5.0

AestheticsPro User

Pros

It is highly user-friendly and the support provided since implementation has been excellent.

Cons

I am too new to provide feedback at this time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Shane

Alternative Medicine, 1-10 employees

Less than 6 months

5.0

Great start

Pros

I learned most of it by exploring and watching videos.

Cons

Implementing E-docs can be confusing with small windows to view client notes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

H
Hannah

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

FnP

Pros

The support we received was excellent and the software's ease of use made it effortless to integrate into our daily practice.

Cons

The separation between e-prescribing and document uploading has been challenging to begin with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Monique

Not Specified, 1-10 employees

Less than 6 months

5.0

5 Star Review For AestheticsPro Software for My Spa

Pros

The software is easy to use and complies with HIPPARCHUS regulations. The electronic records are up to date.

Cons

The Support pop-up should stop appearing once the ticket is closed. It blocks the bottom view of the screen and is printed on reports from that screen.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10